--- description: Get information about PayPal price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PayPal Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal) # PayPal Canonical: https://www.capterra.in/software/179251/paypal Page: 1 / 1066\ Next: [Next page](https://www.capterra.in/software/179251/paypal?page=2) > From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management. > > Verdict: Rated **4.6/5** by 26606 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PayPal? PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26606 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: $0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting Software - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Cash Management - Compliance Management - Contact Database - Customizable Dashboard - Customizable Invoices - Data Import/Export - Data Visualization Software - Debit/Credit Card Processing - Electronic Payments - Financial Analysis - Financial Management Software - Financial Reporting Software - In-Person Payments - Inventory Management Software - Invoice Management - Invoice Processing - Mobile Access - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Order Management Software - PCI Compliance Software - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing Software - Performance Management - Promotions Management - Real-Time Data - Real-time Alerts - Recurring/Subscription Billing - Refund Management - Reminders - Reporting/Analytics - Risk Analysis - Risk Management Software - Sales Reports - Search/Filter - Shipping Labels - Shipping Management - Transaction Monitoring - eCommerce Management ## Integrations (54 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 39 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) - [Financial Fraud Detection Software](https://www.capterra.in/directory/10058/financial-fraud-detection/software) - [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software) - [Recurring Billing Software](https://www.capterra.in/directory/30927/recurring-billing/software) - [Reporting Tools](https://www.capterra.in/directory/30053/reporting/software) ## Alternatives 1. [Stripe](https://www.capterra.in/software/123889/stripe) — 4.6/5 (3371 reviews) 2. [Square Point of Sale](https://www.capterra.in/software/154907/square-point-of-sale) — 4.6/5 (3033 reviews) 3. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8512 reviews) 4. [NetSuite](https://www.capterra.in/software/135757/netsuite) — 4.2/5 (2063 reviews) 5. [Epos Now](https://www.capterra.in/software/152638/epos-now) — 3.8/5 (727 reviews) ## Reviews ### "Secure, Reliable, and Easy-to-Use Online Payment Platform" — 5.0/5 > **Verified Reviewer** | *15 July 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: PayPal offers a secure and user-friendly payment platform that makes sending, receiving, and managing payments very convenient. The interface is intuitive, and setting up an account is straightforward. I especially like the invoicing feature, detailed transaction history, and expense tracking, which make it easier to manage personal and business finances. The platform integrates with many online stores and business tools, saving time during checkout and payment processing. Considering its security features, reliability, and global acceptance, it provides good value for money. Whenever I contacted customer support, the responses were professional and helpful, and most issues were resolved within a reasonable timeframe. > > **Cons**: The biggest drawback is the transaction and currency conversion fees, which can become expensive for frequent international payments. There are also occasional account verification checks that may temporarily delay access to funds. While the platform is generally stable, I have experienced minor bugs such as delayed transaction status updates or temporary loading issues, although they were usually resolved quickly. I would also appreciate more flexible pricing options and faster resolution for complex support cases. > > Overall, PayPal has been a dependable payment solution for both personal and business transactions. It has simplified online payments, invoicing, expense management, and record keeping by providing organized transaction data and easy access to payment history. The platform is easy to use, secure, and widely accepted, making it suitable for international payments as well. Although the fees are higher than some alternatives and occasional verification or minor technical issues can occur, the reliability, security, customer support, and overall functionality make it a service I continue to use with confidence. ----- ### "Fast, Secure, digital platform for International/Domestic Money transfer" — 5.0/5 > **Deepeshkumar** | *11 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Highly secure, free digital payment platform especially for international and domestic money transfer and very good for international shopping. Very good for International and domestic both business and personal. > > **Cons**: QR scanning facility is not available in my region and the international money transfer takes 24 hours hold in paypal account. > > Overall I am very happy with Paypal because the transfer very secure and verified the account with national ID and video conference. ----- ### "Forever user PayPal" — 5.0/5 > **Deepak** | *24 July 2026* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: PayPal is the easiest method to get paid globally or within the United States and I have been experiencing the services of PayPal since the last five years it is the only way to get payments in my bank account they only charge the nominal fee of about 4% per transaction and I I have rarely used their customer support services free are easily available and there are no lags in the transfers of the money that has been sent to me every time I use PayPal I feel I am in safe hands > > **Cons**: The transfer time or I should say the days that it takes to convert the money from an international currency to the national currency is too high I believe that if it was a few hours instead of a few days it would have been great for PayPal and all of its users > > My overall experience with the PayPal is highly positive I would say that PayPal is the central application and portal to get money from most of the international vendors who are ready to process payments within a matter of hours and even if I am doing some kind of invoicing or filing taxes they have all the documents available and the best part is that itconnect straight to my back ----- ### "Reliable Payment Processing for International Transactions" — 5.0/5 > **Amrin** | *4 June 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: PayPal makes it easy to send and receive payments internationally. The platform is widely accepted, offers a familiar user interface, and provides an additional layer of security when handling online transactions. The integration process with websites and online services is generally straightforward. > > **Cons**: Transaction fees can be relatively high, especially for international payments and currency conversions. Occasionally, account reviews or verification requirements can slow down access to funds, which may be inconvenient for businesses that rely on quick cash flow. > > Overall, my experience with PayPal has been positive. I have used it to manage payments related to online business activities and found it to be dependable and easy to use. For example, while handling transactions for projects associated with Medilenz (https://medilenz.com), PayPal provided a convenient way to receive payments from clients in different countries. Although the fees could be more competitive, the platform's reliability, security, and global reach make it a practical choice for international transactions. ----- ### "Reliable and Convenient for Online Payments" — 5.0/5 > **Sachin** | *11 May 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: PayPal makes online payments fast and convenient, especially for international transactions and freelance payments. The platform is easy to use, integrates well with many websites and e-commerce platforms, and offers strong buyer protection that increases trust during transactions. I also like how quickly invoices and payment requests can be created, which helps streamline small business operations. The mobile app is reliable and makes it easy to monitor transactions on the go. > > **Cons**: Transaction and currency conversion fees can become expensive, especially for international payments or high transaction volumes. Account limitations or security reviews can sometimes happen unexpectedly, and resolving those issues through customer support may take longer than expected. The interface is generally simple, but some advanced settings and dispute processes could be more transparent and easier to navigate. > > Overall, PayPal has been a dependable and widely accepted payment solution for both personal and business use. It simplifies sending and receiving money across different countries and platforms while reducing friction in online transactions. The ease of setup, broad integration support, and trusted reputation make it a practical option for freelancers, e-commerce businesses, and everyday users. While fees and occasional account review delays are drawbacks, the convenience and accessibility generally outweigh those issues for regular online payment needs. ----- Page: 1 / 1066\ Next: [Next page](https://www.capterra.in/software/179251/paypal?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/179251/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data