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What Is PayPal?

With a simple, single integration you can accept debit and credit cards, PayPal, PayPal Credit, 10+ local payment methods in over 100 currencies and from 200+ markets around the world.

Who Uses PayPal?

Whether you're a small business, ecommerce platform, marketplace, enterprise, or developer, PayPal Commerce Platform offers what you need to run your business and help it grow.

PayPal Software - 1
PayPal Software - 2
PayPal Software - 3
PayPal Software - Paypal’s financial summary report in CSV format

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PayPal Reviews for Indian Users

Average score

Overall
4.7
Ease of Use
4.6
Customer Service Software
4.3
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Roberto
Roberto
President in US
Verified LinkedIn User
Financial Services Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Paypal: Easy to set up and get going

5.0 last month New

Comments: Thus far, PayPal has been solid with zero downtime and no technical issues. That’s important for a small business.

Pros:

PayPal was easy to set up for my small business. I had it up and running in a couple of hours.

Cons:

The transaction charges could be better, but they are competitive this space.

Stephen
CEO in Jamaica
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

PayPal is the best service especially for new businesses

5.0 4 weeks ago New

Comments: My experience with PayPal has been great over the years they've helped me to grow my business and also taught me a lot I do e-commerce also have a digital business as well.

Pros:

I love PayPal been using PayPal for over 20 years now and they hel run my entire business don't know what I would do without them their service makenit easy to receive payments from just about anywhere instantly what's not to love about that plus many other tools and services they have that I don't think they're is enough room to state here.

Cons:

I would love for PayPal to make it easier for small businesses to get money for help also when sending transactions family to family if they find that transaction was sent in that way to be fraudulent we should be able to get a refund but based on how the system is set up you can't do that right now that's about it.

Barbara
sales in Canada
Financial Services Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

PayPal refuses to close my account

1.0 4 weeks ago New

Comments: I have been a user for 13 yrs, but I want to close my account --- PayPal refuses to do this! I had a bad experience with a $754.00 charge from LinkedIn for 1 yr of Prime service, but I cancelled it within 28 days, and there was supposed to be no charge. LinkedIn billed me anyway, and when I put in a complaint to PayPal they told me I still had to pay them. I then appealed to PayPal, then they told me their protection from fraud in this case was not covered!! Whaat?? LinkedIn finally gave me a $754.00 credit, so my account has a ZERO balance, so I again asked to close my account ---- then they told me I couldn't because I had a Honey PayPal (I never applied for this, nor did I ever receive any rewards or points on this), so I contacted Honey and they cancelled this so-called account I had. PayPal still refused to close my account, even though I sent the details of the LinkedIn credit and the fact that they billed me in error. Now PayPal tells me they need to "verify" my identity. They already have my name, address, bank account number, e-mail. They are demanding I send them ID such as my Driver's license, Passport, credit card bill, Federal tax # (doesn't exist in Canada I told them), or they refuse to cancel my account. I told them they never asked for this when I opened my account, why do they need this to close my account -- no answer. I am not sending them any personal credit details, have they not heard of "identity fraud?" They have refused me to escalate to a Manager, refused me their e-mail address, mailing address, and I feel like I am being black-mailed. If they try t charge me non-use fees I will not pay them. I was forced to contact the Consumer Protection Agency in Canada to file a formal complaint against them. Moral of story --- DO NOT USE PAYPAL, find another way to pay for your goods!

Pros:

PayPal used to have good customer service, but not anymore. They have subbed it out to the Philippines, and they don't care about you at all. Sometimes I can't even understand what they are saying.

Cons:

I don't like their fees for non-use for 1 year. They charge you a penalty if you don't use your PayPal after 1 year. They also charge a lot for exchange on money currencies.

Verified Reviewer
Verified LinkedIn User
Fund-Raising, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

PayPal does the trick

4.0 2 months ago

Comments: It’s been good. Customer who have PayPal are able to pay me quickly.

Pros:

Most services link to paypal so it’s easy to setup and deploy

Cons:

I don’t like having to login to use PayPal.

Steve
CMO in US
Internet, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Simple and Easy Way to Invoice Clients

5.0 4 weeks ago New

Pros:

The fact I sent an invoice in approximately 1 minute makes this an easy choice. The BEST part is I can transfer the money to my bank account in 1 day OR choose an instant payment and get the money immediately after paying a small fee.

Cons:

While I love the Instant payment option, it appears they have recently raised the fees. Regardless, I still take advantage of this feature because I find it incredibly valuable.