--- description: Get information about Razorpay price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Razorpay Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay) # Razorpay Canonical: https://www.capterra.in/software/179263/razorpay Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/179263/razorpay?page=2) > Online, digital payment processing to help make your business simpler to manage. > > Verdict: Rated **3.6/5** by 112 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Razorpay? Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 112 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.1/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Razorpay - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 1.8% per Transaction - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: French - **Available Countries**: India ## Features - Benefits Management - Check Printing - Compensation Management Software - Debit/Credit Card Processing - Direct Deposit - Employee Database - Mobile Payments - Onboarding Software - Payroll Management - Payroll Reporting - Recurring/Subscription Billing - Reporting/Analytics - Self Service Portal - Tax Compliance - Time & Attendance ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) - [Payroll Software](https://www.capterra.in/directory/30202/payroll/software) - [Human Resources Management Software](https://www.capterra.in/directory/5/human-resource/software) ## Alternatives 1. [PayPal](https://www.capterra.in/software/179251/paypal) — 4.6/5 (26409 reviews) 2. [Venmo](https://www.capterra.in/software/182159/venmo-) — 4.7/5 (9281 reviews) 3. [Stripe](https://www.capterra.in/software/123889/stripe) — 4.6/5 (3339 reviews) 4. [Square Payments](https://www.capterra.in/software/170278/square-payments-processing) — 4.7/5 (2686 reviews) 5. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8448 reviews) ## Reviews ### "Hold Payments for No Reason" — 1.0/5 > **PRAKASH** | *1 December 2024* | Market Research Software | Recommendation rating: 0.0/10 > > **Pros**: Nothing. I have everything on a serious note. > > **Cons**: Hold payments without reason. Then, they waste time on emails and calls, and send their agent to verify their home address without information. > > It's a waste of time. They hold clients' payments and ask for unnecessary documents. ----- ### "Poor Support" — 1.0/5 > **neha** | *15 November 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: Quite unhappy with Razorpay service as a whole - I don't see any pros > > **Cons**: Poor support - non responsive. We ordered the system in July, haven't received it nor any update ----- ### "Horrible app and support" — 1.0/5 > **Reuben** | *26 February 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Nothing it is just a horrible solution with people being forced to use it with fre alternatives. Will ask anyone else to check other apps. Have wasted multiple days with their support team and they will accept money but will not transfer it to you. > > **Cons**: Their support is horrible. You will waste time with new tickets created each time and the person not able to help you because the support is outsourced. > > horrible experience not just once but multiple times. ----- ### "Incompetent staff" — 1.0/5 > **Dr Hari Kishan Kumar** | *24 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: Sorry should not have a single star, its a useless company wasting its customers time, with incompetent employees unable to attend any concerns. > > **Cons**: Having incompetent staff and wasting time of its customers since more than 4 months with multiple complaint tickets leading to financial losses and not attending a single one till date. > > Have raised more than 12 complaint tickets for POS not working since 4 months and its useless staff and grievance cell and the nodal escalation team kept replying it would be attended with priority. Multiple emails were sent and even the email which stated that within one week if no transaction occurs it would be deactivated was sent to them. After wasting all our time, they send a email stating since the pos transaction has not ocurred for more than 3 months its TID is deactivated and cannot be reactivated. ----- ### "BEST QUICK PAYMENTS SERVICE" — 5.0/5 > **P S** | *21 February 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I like the Quick Payment and the Clean Dark look of it > > **Cons**: Nothing, everything seems fine to me . This is perfect > > For quick UPI Payments, really one of the best out there ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/179263/razorpay?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/179263/razorpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data