--- description: Get information about Razorpay price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Razorpay Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [Razorpay](/software/179263/razorpay) # Razorpay Canonical: https://www.capterra.in/software/179263/razorpay Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/179263/razorpay?page=2) > Online, digital payment processing to help make your business simpler to manage. > > Verdict: Rated **3.6/5** by 119 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Razorpay? Cloud-based platform which lets mid to large-size businesses manage their finances through payment gateway, subscription options, vendor payouts, invoicing and process automation options. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 119 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.1/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Razorpay - **Founded**: 2014 ## Commercial Context - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: 1.8% per Transaction - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: French - **Available Countries**: India ## Features - Benefits Management - Check Printing - Compensation Management Software - Debit/Credit Card Processing - Direct Deposit - Employee Database - Mobile Payments - Onboarding Software - Payroll Management - Payroll Reporting - Recurring/Subscription Billing - Reporting/Analytics - Self Service Portal - Tax Compliance - Time & Attendance ## Support Options - 24/7 (Live rep) ## Category - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.in/directory/30232/payment-processing/software) - [Payroll Software](https://www.capterra.in/directory/30202/payroll/software) - [Human Resources Management Software](https://www.capterra.in/directory/5/human-resource/software) ## Alternatives 1. 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[QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8512 reviews) ## Reviews ### "Poor support" — 1.0/5 > **Akshay** | *15 May 2025* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: Poor Support and slow process.Please call me if you can support after reading this review > > **Cons**: Poor Support system.Waiting since last 48 hrs for there team to reach me despite dropping many mails and filling magic checkyform but no response ----- ### "Razorpay- Review" — 5.0/5 > **Shailendra** | *18 January 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Multiple Payment Modes: Accept payments via credit/debit cards, UPI, net banking, wallets, and EMI options. International Payments: Support international transactions AutoPay: have autopay feature for razorpay subcriptions > > **Cons**: 1. High Transaction Fees 2. Limited Customer Support 3. Payout Delays 4. Chargebacks and Fraud Detection > > It is a good payment solution for merchants as it facilitates various payment methods and enables smooth txns. Creating payment links is easier. Overall it is good ----- ### "Third Class Services" — 1.0/5 > **Vikas** | *15 September 2024* | Transportation/Trucking/Railroad | Recommendation rating: 0.0/10 > > **Pros**: Nothing to like the most there service is ridiculous. > > **Cons**: They cheated in the name of pricing plan they offering you can get up to 75000 free payment after this plan but still they are charging.One reach to support they response in 2 weeks and saying this not applicable on business card but all our customer using personal cards. Very bad service they cheated small business. > > very bad they charges too much for every transaction. ----- ### "Reliable Payment Solution with Great Features" — 5.0/5 > **Gokul** | *29 June 2026* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: "Reliable Platform for Online Payment Collections Pros The platform offers a smooth payment collection experience across UPI, cards, and other payment methods. Payment links and recurring payment options are useful for business operations, and the reporting section helps manage transaction tracking and reconciliation efficiently. Cons The platform includes many features, so new users may need some time to explore the complete workflow. In some cases, issue resolution for technical queries may take additional time depending on the complexity of the request." > > **Cons**: The platform has a lot of features, which can make it slightly overwhelming for first-time users. Some advanced settings and workflows take time to understand, and support response times for complex technical issues could be faster. > > Overall, my experience with Razorpay has been positive. The platform is reliable, secure, and offers a wide range of payment solutions. The dashboard is easy to use after the initial learning phase, and the integrations make managing online payments much more efficient. ----- ### "Excellent payment gateway with great business management features" — 5.0/5 > **GOKUL** | *30 July 2026* | Market Research Software | Recommendation rating: 9.0/10 > > **Pros**: Easy payment collection, competitive fees, excellent account management, useful accounting and expense tracking features, quick settlements, reliable payment gateway, and a user-friendly dashboard. > > **Cons**: I had a few minor technical issues occasionally, but they were resolved quickly. Overall, the platform has been reliable, and the customer support team was responsive whenever I needed assistance. The experience has been smooth and dependable. > > My overall experience with Razorpay has been excellent. The platform is easy to use, secure, and efficient for managing online payments and business transactions. The dashboard is intuitive, settlements are timely, and the support team is helpful. I would definitely recommend Razorpay to businesses looking for a reliable payment solution. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/179263/razorpay?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/179263/razorpay) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data