18 years of helping Indian businesses
choose better software

What Is MaintainX?

MaintainX is the leading maintenance and work execution software. We help Schools streamline maintenance operations, improve asset management, and empower workers—all while delivering insights that can improve the bottom line.

We’re proud to serve some of the world’s largest brands, including Duracell, AB InBev, Univar, Cintas, McDonalds, Titan America, and many more.

Who Uses MaintainX?

Manufacturing, Industrial, Facility Managers, Government, Schools, Hospitality, Operational Teams, Fleet Managers, Restaurants, Warehouses, Churches, Retail, Safety/EHS leaders. SMB to Enterprise.

MaintainX Software - MaintainX work orders
MaintainX Software - MaintainX workforce planning
MaintainX Software - MaintainX check inventory
MaintainX Software - MaintainX request parts
MaintainX Software - MaintainX export data

Not sure about MaintainX? Compare with a popular alternative

MaintainX

MaintainX

4.8 (775)
$21.00
month
Free version
Free trial
134
16
4.8 (775)
4.7 (775)
4.8 (775)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service Software
$79.00
month
Free version
Free trial
160
24
4.6 (2,818)
4.6 (2,818)
4.7 (2,818)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to MaintainX

Housecall Pro
Top rated features
Invoice Creation
Mobile Access
Scheduling Software
Tyler Fire Prevention Mobile
Top rated features
No features have been rated by reviewers for this product.
GoCanvas
Top rated features
Document Management Software
Forms Creation & Design
Mobile Access
UKG Ready
Top rated features
Direct Deposit
Online Time Clock
Payroll Management
Quore
Top rated features
Front Desk Management
Housekeeping Management
Maintenance Management Software
Fleetio
Top rated features
Inspection Management
Preventive Maintenance Software
Vehicle Information
FTMaintenance Select
Top rated features
No features have been rated by reviewers for this product.
FieldAware
Top rated features
Document Management Software
Mobile Access
Scheduling Software
Yardi Voyager
Top rated features
Billing & Invoicing
Lease Management Software
Rent Tracking

MaintainX Reviews for Indian Users

Average score

Overall
4.8
Ease of Use
4.8
Customer Service Software
4.8
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
81%
4
18%
3
1%
2
0%
Tyler
Tyler
President in Canada
Verified LinkedIn User
Facilities Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

The best out there, and still getting better!

5.0 last year

Comments: Love it! So far does everything we need it to in a great user friendly platform

Pros:

Ease of use, cross platform (great mobile app), great features

Cons:

Some features/settings not quite tweakable to how we need them… yet

Edgar
IT Tech in US
Consumer Goods, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Love it with all my heart

5.0 last week New

Comments: Love it a lot, prefer it better to the other service we had

Pros:

Easy to use, very user friendly, how simply the app is

Cons:

What I don’t like is when started a time it’s only visible on that device

Crystal
Maintenance planner in US
Packaging & Containers, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Not the best for Maintenance

3.0 3 months ago

Comments: it has not been good they didn't give us enough training on the system before they rolled it out to my guys so I'm learning with them and I can't help them as I should. and the person who set it up messed it up so bad that I spend more time fixing pm, location, asset, etc. that I can't focus on any other parts of the program

Pros:

you can customize the pm's to do all kinds of stuff, it is very easy to search for work orders and parts, and you can add files and pictures to the assets, it will be nice to be able to scan a QR code and it will show you the part or asset but we haven't gotten that part set up

Cons:

I hate when you search for an asset when I type my equipment number it will give me every single asset that has any of the numbers For example if I look 1001 I am going to get every machine with any of those numbers and usually the one I typed in will be at the bottom. you can't search the history of an asset on the iPad what's the point of even carrying the iPad my guys troubleshoot by looking at the history of that asset. you can't add more than one asset to a work order so my guys have to fill out multiple work orders and that takes up their time they could be doing something else. You can't look up how many assets my guys are responsible for it only shows how many work orders they have so if they have 100 work orders it is counting if they have any duplicates that's not helpful when trying to see who has what asset

Stephen
Acquisitions Specialist and Building Ops Admin in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

MaintainX in Affordable Housing Management

5.0 3 months ago

Pros:

MaintainX's ability to customize procedures to cater to the specific needs of our company, while being extremely adaptive to help us comply with the ever-changing regulations in affordable housing, has been an integral part in our success in maintaining a smooth and efficient operation. The user interface is extremely easy to use and is a huge bonus for our staff that are not the most technologically inclined because they find it easy to use. Lastly, the extremely responsive customer service ties the whole product together and makes it one of the best investments our company has made.

Cons:

There is not much, if even anything, to dislike about MaintainX. The only thing I would like different is another tier in between the premium and enterprise plans, to satisfy the need for slightly more features without having to pay the much higher price for enterprise when a majority of those features aren't applicable to us.

tina
Document Specialist in US
Dairy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Document Specialist

5.0 2 weeks ago New

Comments: Over all experience has been great, works well for our needs

Pros:

I like how easy it is to create work orders

Cons:

No dislikes, have found it to be very user friendly

Hanz
Project Engineer in US
Cosmetics, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A Project Engineer's Friend

5.0 2 weeks ago New

Comments: My overall experience has been great with MaintainX. I have assigned roles, completed tasks, and this has allowed me to create suggestions for FIP, 5S, and more GMP protocols to be implemented into our plant.

Pros:

The integration of the time and work that are put into creating preventative maintenance plans, as well as spare parts indexes are now considered Automated at our plant. It is still in the works to get the software more integrated closely with our departments, but I do see the effect and the visibility that the software provides through our different departments helps with having these projects completed as well.

Cons:

A few cons that I have noticed with MaintainX are integrating the project owners with the plant. It takes effort from multiple departments to align these new processes into place. I noticed personally, that I am working on one of the project owner's tasks regardless of us having this software. I am hoping in the future, once this program is more integrated into our company, our main MaintainX point of contact can have more time with performing organization with Spare Parts, as this is a necessity for MaintainX to work.

Mayra
Quality Supervisor in US
Food Production, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Maintain X is versatile and easy to use.

5.0 last week New

Comments: I'm having a good experience using Maintain X, not just for maintenance, I'm using this app for QA, creating different templates for the different customer requirements on each product, is easy to use even to do Pre-op inspections, adding pictures and the signature block is the best field to make sure the operator is aware about what's happening.

Pros:

I love to create forms to do my checks easily

Cons:

I do not have any issue using this app...

Michelle
Store manager in US
Consumer Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Maintain X makes life easier

5.0 last week New

Comments: No problems love you can do work orders and invoices all in the same program

Pros:

Everything is in one spot and easy to find between work orders and invoices

Cons:

On some functions there is no end button

Eddie
Clerk in US
Construction software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Game Changer

5.0 4 weeks ago New

Comments: Exceptional, anytime I need help their quick to respond and resolve and it has been a major game changer for our company

Pros:

Clean user friendly program that makes tracking maintenance a breeze

Cons:

No non user input for things like inspections, meters, etc.

Zac
operational support engineer in New Zealand
Medical Devices, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

1st Year Use - Review

4.0 2 months ago New

Comments: Overall the software has had major benefits to the company when compared to our previous system (or lack of)

Pros:

Interface and user experience. Automation features.

Cons:

Compared to other CMMS software i have used, the user customisation ability is more restricted with MX

Troy
Engineering Manager in US
Mining & Metals, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

A LOT Less Squirrel Moments

5.0 4 months ago

Comments: MaintainX has already transformed our company. We spent a lot of time unfocused and definitely unprioritized. Shiny objects would easily distract us. Now we simply hit the list by priority and attack the problems one at a time. As a manager, I was able to take vacation and my team just followed the priority list. If you take the time to set it up correctly, the system begins to run itself.

Pros:

It is extremely easy to navigate. We uploaded Assets and were making Work Orders all in the first day.

Cons:

It would be great if all new work orders showed up separate from existing ones. I have my list sorted by priority, so low priority WOs show up pages away. If there was an upper header where all new WOs showed up to read/acknowledge, and then go to their 'spot'.

Melissa
Property and Project Manager in US
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

MaintainX Satisfaction

5.0 2 months ago

Comments: Overall experience with MaintainX has been very pleasant.

Pros:

The platform is very easy to use and has great support.

Cons:

To date I have not found there to be any major cons.

Jason
Facility Manager in US
Health, Wellness & Fitness, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

MaintainX is the best CMMS platform on the market

5.0 5 months ago

Comments: MaintainX is the best CMMS platform that I have used in my long tenure as a Facility Manager! It's easy to convert to from another platform, the customer support is exceptional, and new users that may not have great computer skills can easily adapt.

Pros:

MaintainX is mobile based first! Meaning all the basic user functions of the platform are geared toward mobile use. Users that aren't admins, really have no need to be tied to a desktop and anyone can use their smartphone or tablet. Also, my customers love being able to submit a ticket without needing pesky logins or passwords to keep up with! Scan the QR Code, tell us your problem, and the ticket is created. It's that easy!

Cons:

The only con I've found is not being able to filter certain assets out of an asset report before it goes to CSV, but that data is easy to filter out in Excel.

Amber
Business Support Specialist in Canada
Recreational Facilities & Services, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Maintain X

5.0 8 months ago

Comments: It has been great moving to Maintain X. They always work with us for our success!

Pros:

Maintain X has such great features and after doing A LOT of research and testing of other platforms, out performs all that I have found. It is very user friendly (which is helpful for folks who are used to working on the tools and not as much with technology). The support we get is great - from chat to our account manager. They have always tried to work with us to find ways we can utilize the system in a way that works for us. We use it everyday all day for work orders (Reactive), and preventative (PM) and it has been a dream since we implemented it over a year ago now. We also use another app that has integrated well with helping us automate other jobs that we used to manually put into Maintain X.

Cons:

Pricing is per seat - it would be great if there was a package price for unlimited users or even "up to 30 or 50" users. It would be nice to be able to access reporting on mobile. Would like more than just 1 level of hierarchy (parent/child) in assets and locations.

Ben
Maintenance Director in US
Automotive, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

MaintainX - A superb CMMS solution for businesses big and small

4.0 8 months ago

Comments: I would highly recommend this solution to any company big and small. I think the more users out the more the product will improve for everyone. The team is great and the product is streamlined and very customizable and I am able to achieve everything I needed when I was initially looking for a solution.

Pros:

I love the continued development of the product. I work very close with the MaintainX team, and they have developed functionality that we felt was required for our business needs. The customer service is top notch, and I don't worry about issues I run into because they come up with a solution quickly.

Cons:

I would like to have the ability to customize fonts and highlight important text. Also, integrating with Excel would be a huge improvement.

Kaleb
Maintenance Planner in US
Plastics, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Great system geared towards technicians for ease of use

4.0 3 months ago

Comments: Overall experience has been great so far. I have no regrets in switching to MaintainX.

Pros:

MaintainX is a great system for technicians as it's very easy to grasp and train anyone one. Implementation was quick and near seamless for us. Support has been phenomenal. Overall it's a great system to scale with.

Cons:

I have no real bad things to say about it. Just like any system you use there will be some road blocks on certain features based off how the program is written but it is not anything that hasn't been able to be worked around.

Jordan
Director in US
Oil & Energy, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

MaintainX review

4.0 3 months ago

Comments: Overall my experience has been positive with MaintainX. There are still some things we're working on tweaking to have it meet the needs of our company.

Pros:

I like the ability to document maintenance and setup reminders and schedules for tasks.

Cons:

I find it difficult to review the work that has been completed and check on my team's work to make sure the work is getting done.

Allen
Adminstrative in US
Import & Export, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

MaintainX CMMS Review

5.0 8 months ago

Comments: Overall extremely positive and happy without purchase

Pros:

The ease of use and implementation. Phone App is extremely easy to use.

Cons:

Cannot add multiple assets to a work order but that is a small small con

Tennessee
Advisor in US
Entertainment, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Makes my life easier!

5.0 5 months ago

Comments: Amazing and wish we would have found and been able to deploy the product years earlier. But so happy we have made the switch!

Pros:

The ease of use and features plus the incredible response from the entire team from management to tech support is amazing.

Cons:

Nothing at all! I have worked in several systems and by far this is my favorite.

Andrew
Business Director in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

MaintainX is a no brainer.

5.0 4 months ago

Comments: The customer support, price, and functionality is second to none. We've saved thousands of dollars by catching problems before they arise with repeatable work orders and tracking. All my staff catch on to the simple interface immediately and use it in their day to day because it isn't cumbersome at all.

Pros:

The app is a game changer for my onsite techs. They know what to do, they know where to communicate, and everything is tracked in a superb way.

Cons:

Some of the features are beyond our needs and having the ability to customize the work order submission menu to remove areas we dont use would be good to streamline the back end.

Seth
Operations Mechanic in US
Renewables & Environment, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Great Software

5.0 3 months ago

Comments: MaintainX is a great platform and it is nice that it can be accessed anywhere you have internet access.

Pros:

MaintainnX is an amazing product. The software is very easy to use and find what you are looking for. It is a one stop shop for all types of records from work orders, to assets, to parts tracking and stock numbers.

Cons:

The importation and adding parts and assets should be a little easier

James
Maintenance mechanic in US
Building Materials, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Maintain X an awesome app

5.0 2 months ago

Comments: My experience with maintain just awesome. It is such a good app and it keeps me informed about all the things that I need to be informed about as far as machinery, and it keeps me in touch with the people that run it the machinery also.

Pros:

It keeps you in tune with your equipment and operators

Cons:

Getting it all set up in the computer there’s a lot of stuff to input

Michael
Industrial Mechanic in US
Business Supplies & Equipment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Asset management

4.0 4 months ago

Comments: The program is big with regards to ability. There is so much to learn, I look forward to growing with the tool.

Pros:

I am able to independently collect data on every asset I had listed.

Cons:

There is a limit to multi-tasking. I cannot run two timelines with two work orders open. Being a industrial mechanic, I sometimes have two or three projects going on at once in a day. If I start a job and wait for a part to show up, I tend to work on another machine until the part shows up. I stay busy and I want the program keeping track of what I do.

Brandon
Sr. Facilities Manager in US
Automotive, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Bath Review

5.0 8 months ago

Pros:

-MaintainX is easy to use -Helps keep low to high priority tickets organized -Reporting/metrics is clear and easy to understand -The ability to easily track site down time across the entire system -Procedure creation for reoccuring work orders -Automated reoccuring work orders -Work order creation is clear and simple -Support teams are very helpful

Cons:

Having to create the same procedure across multiple Organizations instead of creating one and applying it to all Organizations.

Jeremy
Senior Manager - Production Group in US
Pharmaceuticals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Simplified our daily maintenance activities

5.0 3 months ago

Comments: MaintainX has simplified our daily maintenance activities. We are more organized and have the ability to predict machine failures which has reduced equipment downtime. Customer support has been the best. They are always friendly, helpful, and reliable.

Pros:

I liked the many features MaintainX provides. The Asset Health feature has helped give our company a better understanding of equipment downtime and cost associated with it.

Cons:

We would like to see more in-depth reporting on the changes to parts cost.