--- description: Get information about Dameware price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Dameware Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Multi-Factor Authentication Software](/directory/33157/multi-factor-authentication/software) > [Dameware](/software/179422/dameware-remote-support) # Dameware Canonical: https://www.capterra.in/software/179422/dameware-remote-support Page: 1 / 11\ Next: [Next page](https://www.capterra.in/software/179422/dameware-remote-support?page=2) > Easy to use and affordable remote control and remote IT administration tool for Windows, Mac, and Linux platforms. > > Verdict: Rated **4.5/5** by 244 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Dameware? Dameware products support IT pros worldwide. Based on their needs, you can choose between DRE, which is perfect for SMB businesses, or DRS, which often is more suitable for government organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 244 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SolarWinds - **Location**: Tulsa, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: $540.00 - **Pricing model**: Other (Free Trial) - **Pricing Details**: DRE is based on an annual subscription. DRS is a one-time perpetual license - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Canada, Japan, United States ## Features - Access Controls/Permissions - Access Management - Automated Routing - Chat/Messaging - File Sharing Software - File Transfer - For MSPs - Knowledge Base Management - Mobile Access - Multiple Authentication Methods - Real-Time Chat - Remote Access/Control - Remote Monitoring & Management - Reporting/Analytics - Screen Sharing Software - Session Recording - Support Ticket Management - Ticket Management - Troubleshooting - Unattended Access ## Integrations (1 total) - SolarWinds Service Desk ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Multi-Factor Authentication Software](https://www.capterra.in/directory/33157/multi-factor-authentication/software) ## Related Categories - [Multi-Factor Authentication Software](https://www.capterra.in/directory/33157/multi-factor-authentication/software) - [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software) - [Remote Desktop Software](https://www.capterra.in/directory/31955/remote-desktop/software) - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) - [Remote Monitoring and Management Software](https://www.capterra.in/directory/31715/remote-monitoring-and-management-software/software) ## Alternatives 1. [Zoho Assist](https://www.capterra.in/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [AnyDesk](https://www.capterra.in/software/149595/anydesk) — 4.6/5 (1781 reviews) 4. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24046 reviews) 5. [Supremo Remote Desktop](https://www.capterra.in/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Great Solution for a Simple Tasks" — 4.0/5 > **Yurii** | *1 October 2025* | Nonprofit Organization Management | Recommendation rating: 7.0/10 > > **Pros**: We used Dameware as our primary remote access tool for a few years. It was a relatively cheap solution, very user friendly and easy to train our staff on. Wake on Lan worked great\! > > **Cons**: This software is really great, but it has a very limited functionality, that couldn't not fulfil our needs. It's great if you need to quickly hop on a call with a user, do a thing or two, and leave. If you need to do something bigger (push scripts or apps, etc.) you'll need something else > > I was happy to use it. Had a few issues with it and customer support was responsive. It's a very easy app to for every day use - connection is happening right away. If your receive many tickets asking you to setup something on user's computer, install an app, change settings - it's great\! ----- ### "Dameware is a robust and versatile remote access tool" — 4.0/5 > **Verified Reviewer** | *16 May 2024* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: I've been using Dameware for a while now, and I must say, it's been a game-changer for my IT support work. Here’s a breakdown of my experience with it: What I Love: Easy to Use: The interface is very intuitive. Even if you're not super tech-savvy, you can find your way around without much hassle. It’s made my remote management tasks so much simpler. Versatile Remote Access: Dameware covers all the bases when it comes to remote access. Whether I need to take control of a user’s desktop, transfer files, or manage system settings, it has all the tools I need. Supports Multiple Platforms: I work with a mix of Windows, macOS, and Linux systems, and Dameware handles them all seamlessly. This cross-platform support is a huge plus for me. Strong Security Features: Security is always a concern with remote access tools, but Dameware’s multi-factor authentication, smart card login, and encryption give me peace of mind. I know my sessions are secure. Scales Well: Whether I'm supporting a small team or a larger group, Dameware scales effortlessly. It adapts to my needs as they grow, without any performance issues. > > **Cons**: What Could Be Better: Setup Can Be Tricky: The initial setup and configuration can be a bit daunting, especially if you’re dealing with a large network. It took me some time to get everything running smoothly. Pricey: Dameware isn’t the cheapest option out there. For smaller businesses or those on a tight budget, the cost might be a bit steep. However, I believe the features justify the price. Resource Usage: During remote sessions, I’ve noticed that Dameware can be a bit resource-intensive. It’s not a deal-breaker, but it’s something to keep in mind, especially on older systems. ----- ### "my every day partner" — 5.0/5 > **Marina** | *23 July 2019* | Government Administration | Recommendation rating: 9.0/10 > > **Pros**: easy to use, easy to install and configure, light > > **Cons**: not much, it's quite what i needed, that's why i choose it ----- ### "Dameware remote control" — 3.0/5 > **Tom** | *31 March 2019* | Machinery | Recommendation rating: 6.0/10 > > **Pros**: 1) Long history and reputation 2) Easy to use > > **Cons**: 1) Little bit expensive 2) Not well integrated to Cloud ----- ### "Dameware is great." — 4.0/5 > **Ryan** | *15 November 2023* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: Dameware is a great software for remote support. It is easy to configure, simple to use, and can even be installed on the fly. > > **Cons**: Screen resolutions between machines can make support interesting. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.in/software/179422/dameware-remote-support?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/179422/dameware-remote-support) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data