--- description: Get information about Telegram price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.in/software/180347/telegram Page: 1 / 258\ Next: [Next page](https://www.capterra.in/software/180347/telegram?page=2) > Telegram is a secure and fast messaging application for mobile and desktop devices. > > Verdict: Rated **4.7/5** by 6419 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telegram? Telegram can be used by businesses, small teams, and international users seeking secure communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6419 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - Audio Calls - Collaboration Tools - Discussions/Forums - Interaction Tracking - Multi-Channel Communication - Personalization Software - Search/Filter - Video Conferencing Software ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) - [Team Communication Software](https://www.capterra.in/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (11019 reviews) 2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24103 reviews) 3. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5203 reviews) 4. [Google Workspace](https://www.capterra.in/software/168389/google-workspace) — 4.7/5 (17559 reviews) 5. [Google Chat](https://www.capterra.in/software/175800/chat) — 4.5/5 (2381 reviews) ## Reviews ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *30 November 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **Cons**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "most efficient software for people and also scammers" — 4.0/5 > **Aslam** | *14 February 2025* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: You can learn a lot of good things through this. There are many opportunities for business, new products, unknown things, jobs. Meeting with entrepreneurs living in new and foreign countries.. You can easily wear out newly manufactured products. > > **Cons**: Many people are being cheated because of this Software. I am one of them, they are cheating me by pretending to be able to work from home. You can register a new movie, computer game, or software without buying it. > > very great software... easily we can access because of bot its very helpful , thats a very big cons to normal peoples ...because scammers easily access telegram .... ----- ### "“Telegram: A Powerful and Versatile Messaging App”" — 5.0/5 > **Naveen** | *6 June 2025* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: 1.Privacy and Security 2.Large Group and Channel Capacity, 3.Bots and Automation 4.Send files up to 2 GB each. ii)Supports almost all file types, including PDFs, ZIPs, and APKs. 5.Customization and User Control 6.Available on iOS, Android, Windows, macOS, Linux, and Web. > > **Cons**: 1. End-to-End Encryption Not Default Only "Secret Chats" are end-to-end encrypted, 2.For new or casual users, the app can feel cluttered due to the wide range of features like bots, channels, folders, and customization options. 3.Telegram has a smaller network effect in some countries, meaning fewer friends or family use it compared to WhatsApp or iMessage. 4.Public groups and channels can be exploited for spam, scams, or inappropriate content due to the platform's openness. > > Telegram is a powerful messenger for users who want control, speed, and advanced features — but it may require some learning curve and manual privacy tuning. ----- ### "One of the best messaging app in the market" — 4.0/5 > **Aditya** | *3 February 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Best thing about it is that it accepts large file sizes, which some other messaging applications does not have. > > **Cons**: Customer support as not as good as compared to other similar apps > > My experience with telegram has been mostly great. It allows me to share and receive large files, keep my activity private and also offers cloud sync. I use it mostly for my personal use, but sometimes also official where it helps in sharing important documents with colleagues. ----- ### "The most secure messaging app" — 4.0/5 > **Verified Reviewer** | *21 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The thing I liked the most about telegram was its strong focus on private and security as it offers ene to end encryption. I am able to send huge files easily to my friends and colleagues. > > **Cons**: I didn't liked the notification system of telegram , because it failed to notify me of some important messages. Some features are a bit hard to understand for new users . > > Overall it's a very good messaging app ,Its cloud-based storage and cross-platform availability is a very beneficial feature . ----- Page: 1 / 258\ Next: [Next page](https://www.capterra.in/software/180347/telegram?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/180347/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data