---
description: Get information about FireHydrant price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FireHydrant Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/31332/incident-management/software) > [FireHydrant](/software/180606/firehydrant)

# FireHydrant

Canonical: https://www.capterra.in/software/180606/firehydrant

> Stop simply putting out fires and start improving reliability with the only end-to-end incident management platform designed to support
> 
> Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: FireHydrant
- **Location**: New York, Türkiye

## Commercial Context

- **Starting Price**: $250.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: https://firehydrant.io/pricing/
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Türkiye, United States

## Features

- Audit Trail
- Communications Management
- Incident Reporting
- Task Management Software

## Integrations (8 total)

- GitHub
- Okta
- OpsGenie
- PagerDuty
- Shortcut
- Slack
- Splunk On-Call
- Statuspage

## Support Options

- Email/Help Desk
- Knowledge Base Software

## Category

- [Incident Management Software](https://www.capterra.in/directory/31332/incident-management/software)

## Alternatives

1. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.in/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [Site24x7](https://www.capterra.in/software/168192/site24x7) — 4.7/5 (344 reviews)
4. [ilert](https://www.capterra.in/software/207205/ilert) — 4.7/5 (64 reviews)
5. [Datadog](https://www.capterra.in/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Reviews

### "Firehydrant is your best friend in an incident" — 5.0/5

> **Verified Reviewer** | *13 January 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I like how easy it is to use and how trackable it makes everything. When an incident starts, it easy to jump in to a channel created by Firehydrant, where you can keep all communications (which is all stored) and it's super easy to use afterwards when you write the post mortem.
> 
> **Cons**: I can't think of one. It's one of those tools where you can use a bit of it or all of it. My business only uses a bit of it (we don't use the statuspages for example), so there might be areas where improvement would be good, but at my current use I wouldn't know.

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### "Pretty good incidents automation" — 5.0/5

> **Andrei** | *10 November 2022* | Banking | Recommendation rating: 9.0/10
> 
> **Pros**: Nice PagerDuty integration. Runbooks are easy to configure.
> 
> **Cons**: Slack bot is spammy and lacks configuration options.

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### "Excellent incident orchestration product, developing quicky" — 4.0/5

> **Andrew** | *9 November 2022* | Financial Services Software | Recommendation rating: 8.0/10
> 
> **Pros**: Powerful integrations with the most popular alerting platforms. Very easy to create complex response runbooks to address multiple different needs. Excellent response and engagement from customer support and development teams.
> 
> **Cons**: The development pace is almost at breakneck speed\! We occasionally run into issues where pre-existing functionality breaks or does not work as expected as a result of newly introduced features.
> 
> Working with the Firehydrant team has been a pleasure they listen, understander our issues and response quickly.

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### "Seamless incident management" — 5.0/5

> **Dev** | *8 November 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The integration with Slack is perfect for our team, ensuring the correct staff are paged and information contained within a single channel when an incident occurs.
> 
> **Cons**: So far the experience has been flawless.

## Links

- [View on Capterra](https://www.capterra.in/software/180606/firehydrant)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/180606/FireHydrant/> |
| en-AE | <https://www.capterra.ae/software/180606/firehydrant> |
| en-AU | <https://www.capterra.com.au/software/180606/firehydrant> |
| en-CA | <https://www.capterra.ca/software/180606/firehydrant> |
| en-GB | <https://www.capterra.co.uk/software/180606/firehydrant> |
| en-IE | <https://www.capterra.ie/software/180606/firehydrant> |
| en-IL | <https://www.capterra.co.il/software/180606/firehydrant> |
| en-IN | <https://www.capterra.in/software/180606/firehydrant> |
| en-NZ | <https://www.capterra.co.nz/software/180606/firehydrant> |
| en-SG | <https://www.capterra.com.sg/software/180606/firehydrant> |
| en-ZA | <https://www.capterra.co.za/software/180606/firehydrant> |
| es | <https://www.capterra.es/software/180606/firehydrant> |
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| es-PE | <https://www.capterra.pe/software/180606/firehydrant> |

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