--- description: Get information about Salesforce Commerce Cloud price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Commerce Cloud Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [B2B eCommerce Platform](/directory/31821/b2b-ecommerce-platform/software) > [Salesforce Commerce Cloud](/software/180822/salesforce-commerce-cloud) # Salesforce Commerce Cloud Canonical: https://www.capterra.in/software/180822/salesforce-commerce-cloud Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/180822/salesforce-commerce-cloud?page=2) > Inventory management and eCommerce platform driving growth with AI-based commerce across storefronts, apps, and social. > > Verdict: Rated **4.5/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Commerce Cloud? Designed for retailers, ecommerce businesses, B2B companies, and digital marketers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 100 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Salesforce Commerce Cloud offers a free trial. Contact Salesforce for details about paid subscriptions spanning across Starter, Growth, and Plus plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Netherlands, Norway, Portugal, Saudi Arabia, South Africa, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and 1 more ## Features - API - Alerts/Notifications - CRM Software - Catalog Management - Channel Management Software - Cost Tracking - Customer Management - Data Security - Delivery Management Software - Email Marketing Software - Forecasting - Inventory Control Software - Inventory Management Software - Inventory Optimisation Software - Inventory Tracking - Marketplace Integration - Mobile Access - Multi-Channel Marketing - Multi-Location - Order Fulfillment software - Order Management Software - Order Tracking - Promotions Management - Purchase Order Management - Real-Time Data - Reorder Management - Reordering - Reporting/Analytics - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart Software - Supplier Management - Third-Party Integrations - Warehouse Management Software - Website Management - eCommerce Management ## Integrations (100 total) - AddressTools - Adyen - Akeneo Product Cloud - Annex Cloud Loyalty Experience Platform - Antavo - AppOmni - Artifi - Aspire - Astonous Ship - Avalara - BILDIT - Bazaarvoice - Blackthorn Payments - Blue Canvas - BlueSnap ... and 85 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [B2B eCommerce Platform](https://www.capterra.in/directory/31821/b2b-ecommerce-platform/software) ## Related Categories - [B2B eCommerce Platform](https://www.capterra.in/directory/31821/b2b-ecommerce-platform/software) - [eCommerce Software](https://www.capterra.in/directory/3/ecommerce/software) - [Order Management System](https://www.capterra.in/directory/30225/order-management/software) - [Multi-Channel eCommerce Software](https://www.capterra.in/directory/31281/multi-channel-ecommerce/software) - [Inventory Management System](https://www.capterra.in/directory/30006/inventory-management/software) ## Alternatives 1. [Odoo](https://www.capterra.in/software/135618/odoo) — 4.2/5 (1307 reviews) 2. [Shopify](https://www.capterra.in/software/83891/shopify) — 4.5/5 (6690 reviews) 3. [WooCommerce](https://www.capterra.in/software/187800/woocommerce) — 4.5/5 (1042 reviews) 4. [Wix](https://www.capterra.in/software/169007/wix) — 4.4/5 (10676 reviews) 5. [NetSuite](https://www.capterra.in/software/135757/netsuite) — 4.2/5 (2041 reviews) ## Reviews ### "A Comprehensive Ecommerce Solution with Endless Possibilities" — 5.0/5 > **Parth** | *20 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Salesforce Commerce Cloud offers a unified platform that integrates seamlessly with other Salesforce tools, making it easy to manage customer relationships, orders, and inventory. > > **Cons**: Commerce Cloud can be overwhelming for new users, requiring significant time and effort to learn and master. > > The platform offers a wide range of features, including personalization, scalability, and innovation. While it may have a steep learning curve and some customization limitations, the benefits far outweigh the drawbacks. ----- ### "Review for Salesforce Commerce Claud" — 4.0/5 > **Amit** | *25 February 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: It's very easy to manage ecommerce online store. > > **Cons**: I can create personalize email marketing campaign. I can create personalized offer based on user behaviour. > > I use salesforce commerce claud for manage my client ecomm store. It's very easy helpful for me because I can manage all things in one place. Email campaign, Create offer based on user behaviour, Connect other marketing tool with this, Audience analysis etc. ----- ### "Good tool to enhance your shopping experience" — 5.0/5 > **Verified Reviewer** | *28 December 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Salesforce Commerce cloud is very essential to boost your shopping experience by providing next generation AI tools. It provides very interactive dashboard and sales channels so that we can easily scale up our product sales. > > **Cons**: May be pricing can be lowered little bit so that it can become more affordable. Also their customer support team is bit slow so it will take some time to get the response. > > Overall we are very happy with Salesforce Commerce cloud because it provides very easy methods for integration and user interface is also very attractive. Apart from that it is also secure and reliable. ----- ### "Enhancing the E-commerce with Salesforce Commerce Cloud Platform" — 4.0/5 > **Verified Reviewer** | *27 February 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Market strategies and optimization Scalability Sales growth analytics \& report AI features > > **Cons**: Limitations in handlings Cost is quite expensive Complex to integrate external tools Need expertise to understand complete features > > Experience with Salesforce Commerce Cloud has been positive, offering a unified platform for managing e-commerce operations across organizations and markets. ----- ### "Salesforce commerce cloud" — 5.0/5 > **Farid** | *2 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: enable businesses to deliver seamless and personalized shopping experiences across multiple channels, including web, mobile, social media, > > **Cons**: The platform's monolithic structure can lead to performance issues, limited flexibility, and challenges in implementing omnichannel strategies ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.in/software/180822/salesforce-commerce-cloud?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/180822/salesforce-commerce-cloud) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data