--- description: Get information about Blazeo price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Blazeo Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Blazeo](/software/181555/apexchat) # Blazeo Canonical: https://www.capterra.in/software/181555/apexchat Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/181555/apexchat?page=2) > Blazeo is a platform that helps businesses grow through Live Chat, Call Center Service, Appointment Setting, and Retainer Signing. > > Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Blazeo? The best fits are businesses that maintain steady monthly website traffic and use lead information to set appointments. We also partner with marketers who are interested in reselling white label chat. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 14 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Blazeo - **Founded**: 2008 ## Commercial Context - **Starting Price**: $49.00 - **Pricing model**: Other - **Pricing Details**: Please contact ApexChat for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - Autoresponders - Chat/Messaging - Chatbot software - Customizable Branding - Geotargeting - Live Chat Software - Mobile Access - Multi-Channel Communication - Multi-Language - Proactive Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Support Options - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) - [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software) ## Alternatives 1. [UChat](https://www.capterra.in/software/1022133/uchat) — 4.9/5 (73 reviews) 2. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (807 reviews) 3. [Denser AI](https://www.capterra.in/software/1064391/denser-ai) — 5.0/5 (31 reviews) 4. [Darwin AI](https://www.capterra.in/software/1066034/darwin-ai) — 4.8/5 (17 reviews) 5. [Botsonic](https://www.capterra.in/software/1061327/botsonic) — 4.8/5 (79 reviews) ## Reviews ### "Excellent tool for law firms" — 5.0/5 > **Ray** | *15 April 2019* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: There are a lot of chat services to choose from and we’ve used several of them. Apex has become our goto provider when our clients need chat on their website. A big part of this is their customer service. Response time is almost always within one business day and quite often within hours. We have had representatives from the Apex team join us on client calls as consultants to help discover the best solutions for them. Apex cost is less than other services we’ve tried and we’ve had the same or better results. > > **Cons**: We rely solely on Google Analytics for reporting on chat performance. While this gives us some great insights we would like to see more native reporting within Apex. > > I’ve been working with the Apex team for several years and we have come to know some team members as well as any service providers we work with. We have had some unique situations that we needed support with and have always gotten the response we need including from the owners. As an agency the most important thing is results for our clients and we’ve achieved that with Apex. ----- ### "A good chat tool with 24/7 agent availability" — 4.0/5 > **Romane** | *26 August 2019* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: The 24x7, 365 access to agents and how they are specialized in different industries.. > > **Cons**: I can't really customize it myself and the customized features are limited as well. For example, I would like a round icon on the website verses the rectangle bar. The billing is a bit odd too. Sometimes you get an email about one cost and when you click into it, it's another cost. ----- ### "Helpful - Not a Good Fit for Us" — 4.0/5 > **Delaney** | *7 April 2021* | Law Practice | Recommendation rating: 5.0/10 > > **Pros**: Apex allowed multiple email notifications as well as phone notifications when the software is used on the website, and it has friendly operators. It also allows direct call-in to the office number if linked and during business hours. > > **Cons**: The emails could be confusing, and the operators are not very customizable to the needs of different types of businesses. There also could be a lack of information retainment for reviewing overall. > > Apex helped us reach more online leads, and it also allowed our website to be more interactive for potential clients. However, the cost was a bit high, and there was a lack of customization and a lack of storing information for the overall reviews. ----- ### "Great service\!" — 5.0/5 > **Kevin** | *17 July 2022* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Every time that I am approached for a change, I say no and that I am happy with Apex, they do great work and to me have a superior product. > > **Cons**: There's nothing that I did not like , great product and amazing customer service and support, extremely prompt. ----- ### "Easy to use and a good price" — 4.0/5 > **Jaime** | *1 April 2019* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: I have text notifications sent to me so I can respond sooner to inquiries. > > **Cons**: We have several practice areas so it can be difficult for the chat operator to know what is a good lead and what isn't sometimes > > Anytime I've gotten a lead that was categorized incorrectly, my account executive responded quickly to fix the situation. I've also had custom scripts written so visitors feel like they are getting more personal service. I really like this feature. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/181555/apexchat?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/181555/apexchat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data