--- description: Get information about Zoho Assist price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.in/software/181775/zoho-assist Page: 1 / 59\ Next: [Next page](https://www.capterra.in/software/181775/zoho-assist?page=2) > Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. > > Verdict: Rated **4.7/5** by 1446 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Assist? Outsourced IT \& MSP Support, IT Support, Customer Help Desks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1446 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹480.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Annotations - Backup and Recovery - Chat/Messaging - Collaboration Tools - Dashboard Software - Desktop/Browser Sharing - Diagnostic Tools - File Sharing Software - File Transfer - For MSPs - HD Audio/Video - Issue Management - Live Chat Software - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Real Time Screen Sharing - Real-Time Chat - Real-Time Monitoring - Recording - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Screen Recording Software - Screen Sharing Software - Self Service Portal - Server Monitoring Software - Session Recording - Support Ticket Management - Surveys & Feedback - Troubleshooting - Unattended Access - Video Chat - Video Conferencing Software ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.in/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.in/directory/31955/remote-desktop/software) - [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software) - [MSP Software](https://www.capterra.in/directory/30921/msp/software) ## Alternatives 1. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11629 reviews) 2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24146 reviews) 3. [AnyDesk](https://www.capterra.in/software/149595/anydesk) — 4.6/5 (1787 reviews) 4. [Supremo Remote Desktop](https://www.capterra.in/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [ISL Light](https://www.capterra.in/software/146892/isl-light) — 4.7/5 (779 reviews) ## Reviews ### "Easy and Reliable Remote Support Tool" — 5.0/5 > **Verified Reviewer** | *4 December 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: I liked that Zoho Assist is easy to use and connects quickly. It makes remote support smooth, and all the basic tools work reliably. > > **Cons**: Sometimes the connection can be a bit slow, and a few features feel limited. Other than that, it works fine for remote support. > > Overall, my experience with Zoho Assist has been good. It’s easy to set up, simple to use, and helpful for quick remote support. Even though a few features could be improved, it gets the job done smoothly for everyday needs. ----- ### "Easy to use" — 5.0/5 > **Sathish** | *27 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I liked the ease of use and quick setup of Zoho Assist. It provides reliable remote connectivity with minimal lag, which makes troubleshooting efficient. The unattended access feature is very helpful for managing systems without user intervention. I also found the interface simple and user-friendly, and the security features give confidence while handling remote sessions. > > **Cons**: At times, the remote session performance can be slightly inconsistent on low-bandwidth networks. The mobile app experience could be improved for smoother navigation and better control. Additionally, some advanced features feel limited compared to other remote support tools, and occasional session disconnects can interrupt ongoing work. > > My overall experience with Zoho Assist has been good. It is a reliable and easy-to-use remote support tool that helps in resolving issues quickly. The setup process is simple, and the performance is generally stable. Features like unattended access and file transfer make daily support tasks more efficient. Overall, it meets the requirements for remote troubleshooting and system management effectively. ----- ### "Excellent Remote Access Tool for IT Support Teams" — 5.0/5 > **Mintu** | *30 May 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Zoho Assist is a reliable and user-friendly remote support tool with excellent performance and security. It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support. The platform is cost-effective, easy to use, and has greatly improved our support team's productivity. Highly recommended. > > **Cons**: There are occasional minor delays when connecting to remote devices on slower networks, and some advanced features have a learning curve for first-time users. However, these are relatively minor issues and do not significantly impact the overall experience. > > Our overall experience with Zoho Assist has been very positive. It has made remote troubleshooting and device management much more efficient by providing secure and reliable remote access. The platform is easy to use, offers useful features such as unattended access and file transfer, and helps resolve issues quickly. It has improved our support team's productivity while providing excellent value for the cost. ----- ### "A refreshingly simple UI backed by rock-solid stability" — 5.0/5 > **Peter** | *5 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The two things that completely won me over are its uncluttered, simple UI and its rock-solid stability. Setting up a remote access session is incredibly straightforward for both me and my clients, there is zero steep learning curve or confusing menus to wade through. Once connected, the stability is brilliant. I haven't had to deal with random dropouts or frustrating lag, which is a massive relief when you're trying to fix a technical issue under pressure. It just works. > > **Cons**: Honestly, because I'm so satisfied with its daily performance, it's hard to find a major flaw. If I had to pick something, navigating into some of the deeper, advanced admin configurations can occasionally feel a little hidden away. However, it's a minor hurdle that doesn't impact the core remote support experience at all. > > My overall experience has been fantastic. Remote support can easily become stressful if the software plays up, but ZohoAssist gives me genuine peace of mind. Knowing that I can rely on a stable, smooth connection with an intuitive layout makes my workflow completely seamless... It’s a great piece of software that respects your time and doesn't overcomplicate things. ----- ### "Reliable and User-Friendly Remote Support Solution" — 5.0/5 > **Narsuri** | *28 April 2026* | Writing & Editing | Recommendation rating: 9.0/10 > > **Pros**: I liked Zoho Assist for its ease of use and quick setup, which makes remote support sessions very smooth. The interface is intuitive, so even non-technical users can connect without difficulty. It provides reliable remote access with good performance and minimal lag. Features like unattended access, file transfer, and multi-platform support are very useful for managing systems efficiently. Additionally, its strong security measures, such as encryption and authentication, make it a trustworthy tool for remote assistance. > > **Cons**: At times, Zoho Assist can experience slight lag or connectivity issues, especially on slower networks, which can affect the smoothness of remote sessions. Some advanced features are only available in higher-tier plans, which can be limiting for users on basic plans. The mobile experience could also be improved, as it is not as seamless as the desktop version. Additionally, occasional UI complexity in certain settings may require a bit of a learning curve for new users. > > Overall, my experience with Zoho Assist has been positive. It is a reliable and user-friendly remote support tool that makes it easy to connect to systems and resolve issues efficiently. The setup process is quick, and the interface is simple enough for both technical and non-technical users. Features like unattended access, screen sharing, and file transfer work smoothly in most cases. While there are occasional connectivity or performance issues, they are not frequent enough to significantly impact productivity. Overall, it is a dependable solution for remote support and system management. ----- Page: 1 / 59\ Next: [Next page](https://www.capterra.in/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data