--- description: Get information about Zoho Assist price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.in/software/181775/zoho-assist Page: 1 / 56\ Next: [Next page](https://www.capterra.in/software/181775/zoho-assist?page=2) > Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. > > Verdict: Rated **4.7/5** by 1374 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Assist? Outsourced IT \& MSP Support, IT Support, Customer Help Desks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1374 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹480.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Access Controls/Permissions - Annotations - Backup and Recovery - Chat/Messaging - Collaboration Tools - Dashboard Software - Desktop/Browser Sharing - Diagnostic Tools - File Sharing Software - File Transfer - For MSPs - HD Audio/Video - Issue Management - Live Chat Software - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Real Time Screen Sharing - Real-Time Chat - Real-Time Monitoring - Recording - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Screen Recording Software - Screen Sharing Software - Self Service Portal - Server Monitoring Software - Session Recording - Support Ticket Management - Surveys & Feedback - Troubleshooting - Unattended Access - Video Chat - Video Conferencing Software ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.in/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.in/directory/31955/remote-desktop/software) - [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software) - [MSP Software](https://www.capterra.in/directory/30921/msp/software) ## Alternatives 1. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11620 reviews) 2. [AnyDesk](https://www.capterra.in/software/149595/anydesk) — 4.6/5 (1781 reviews) 3. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24046 reviews) 4. [Supremo Remote Desktop](https://www.capterra.in/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) 5. [Iperius Remote](https://www.capterra.in/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Reviews ### "Easy and Reliable Remote Support Tool" — 5.0/5 > **Verified Reviewer** | *4 December 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: I liked that Zoho Assist is easy to use and connects quickly. It makes remote support smooth, and all the basic tools work reliably. > > **Cons**: Sometimes the connection can be a bit slow, and a few features feel limited. Other than that, it works fine for remote support. > > Overall, my experience with Zoho Assist has been good. It’s easy to set up, simple to use, and helpful for quick remote support. Even though a few features could be improved, it gets the job done smoothly for everyday needs. ----- ### "Best remote tool" — 5.0/5 > **Nitin** | *19 May 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: it is easy to understand, all the functions are available in zoho assist which is basically require while taking remote. there are 2 options available we can add session confirmation which i like the most. > > **Cons**: nothing is like that every function is good and it must be there. so nothing like least to share over here. > > before zoho assist we used free remote desktop tools but when we started from free to now new about 260 nods licenses it all about its features. ----- ### "The best and fastest remote software i ever used in my 18 years of IT Experience." — 5.0/5 > **Sandesh** | *26 March 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: Its simplicity. No need to download anything from the admin side, just using the browser, I can do all the work. All asdmin to well designed and ease of using it. > > **Cons**: No So faar. Only one concern is that my teammate didn't find the mail sent to as an invitation. I don't know the exact reason, but after copying the URL in my email, he was able to access the session. > > Just awesome. I used it just for twise but I became fan of it. and after all its indian product really prod to be an indeian. ----- ### "Unattended Access" — 5.0/5 > **mayur** | *5 January 2026* | Accounting Software | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Zoho Assist is its secure connection and cost-effective pricing. It feels reliable when accessing systems remotely. Overall, it’s a practical and affordable solution for remote access needs > > **Cons**: While using Zoho Assist, the remote PC becomes inaccessible to other users during the session, and the system needs to remain idle. I was actually looking for a VPN-like access where anybody could continue working without interrupting the remote session. > > Zoho Assist offers good value for money, especially for unattended remote access. The interface is simple and easy to use, even for non-technical users. Remote access works smoothly most of the time and helps save a lot of time when managing systems remotely. Customer support is responsive and helpful. Occasionally, there are minor connection issues or small bugs, but nothing critical. Overall, it’s a reliable tool for day-to-day remote support and access ----- ### "Best Remote Software" — 5.0/5 > **Nitin** | *6 March 2026* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: Easy to use and quick setup – The interface is simple and sessions can be started quickly without complex installation. Unattended remote access – Technicians can access devices anytime even when users are not present > > **Cons**: Limited features in lower-tier plans – Some advanced features are only available in higher plans. Customer support response may be slow in some cases > > We've been using Zoho Assist for remote support and it has been a fantastic experience. The platform is extremely reliable, easy to set up, and works smoothly even on slower connections. The unattended access feature makes it very convenient to manage systems remotely without any hassle. ----- Page: 1 / 56\ Next: [Next page](https://www.capterra.in/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data