--- description: Get information about Zoho Assist price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoho Assist Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/30928/remote-support/software) > [Zoho Assist](/software/181775/zoho-assist) # Zoho Assist Canonical: https://www.capterra.in/software/181775/zoho-assist Page: 1 / 61\ Next: [Next page](https://www.capterra.in/software/181775/zoho-assist?page=2) > Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe. > > Verdict: Rated **4.7/5** by 1497 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Zoho Assist? Outsourced IT \& MSP Support, IT Support, Customer Help Desks. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1497 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: ₹480.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Bulgarian, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Swedish, Traditional Chinese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Annotations - Backup and Recovery - Chat/Messaging - Collaboration Tools - Dashboard Software - Desktop/Browser Sharing - Diagnostic Tools - File Sharing Software - File Transfer - For MSPs - HD Audio/Video - Issue Management - Live Chat Software - Mobile Access - Mobile Screen Sharing - Multi-Channel Communication - Real Time Screen Sharing - Real-Time Chat - Real-Time Monitoring - Recording - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Screen Recording Software - Screen Sharing Software - Self Service Portal - Server Monitoring Software - Session Recording - Support Ticket Management - Surveys & Feedback - Troubleshooting - Unattended Access - Video Chat - Video Conferencing Software ## Integrations (17 total) - Freshdesk - Google Workspace - JIRA Service Management - Jira - ManageEngine Endpoint Central - ManageEngine Mobile Device Manager Plus - ManageEngine ServiceDesk Plus - ManageEngine ServiceDesk Plus MSP - Microsoft Teams - ServiceNow - Slack - Spiceworks Cloud Help Desk - Zendesk Suite - Zoho Bookings - Zoho Desk ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) ## Related Categories - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) - [Remote Work Software](https://www.capterra.in/directory/31855/remote-work/software) - [Remote Desktop Software](https://www.capterra.in/directory/31955/remote-desktop/software) - [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software) - [MSP Software](https://www.capterra.in/directory/30921/msp/software) ## Alternatives 1. [TeamViewer ONE](https://www.capterra.in/software/122252/teamviewer) — 4.6/5 (11642 reviews) 2. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24221 reviews) 3. [AnyDesk](https://www.capterra.in/software/149595/anydesk) — 4.6/5 (1799 reviews) 4. [ISL Light](https://www.capterra.in/software/146892/isl-light) — 4.7/5 (779 reviews) 5. [Supremo Remote Desktop](https://www.capterra.in/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Reviews ### "Good alternative to Anydesk, Truecaller" — 5.0/5 > **Ankur** | *21 August 2026* | Legal Services | Recommendation rating: 7.0/10 > > **Pros**: Connection quality is very good with unattended access option for devices including mobile devices. > > **Cons**: UI should be like anydesk / Truecaller when connecting to external devices should be via code. Feel that can be improved > > happy with the software however connecting to external devices should be easier like anydesk / truecaller ----- ### "Excellent Remote Access Tool for IT Support Teams" — 5.0/5 > **Mintu** | *30 May 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Zoho Assist is a reliable and user-friendly remote support tool with excellent performance and security. It makes remote troubleshooting easy through features like unattended access, file transfer, and cross-platform support. The platform is cost-effective, easy to use, and has greatly improved our support team's productivity. Highly recommended. > > **Cons**: There are occasional minor delays when connecting to remote devices on slower networks, and some advanced features have a learning curve for first-time users. However, these are relatively minor issues and do not significantly impact the overall experience. > > Our overall experience with Zoho Assist has been very positive. It has made remote troubleshooting and device management much more efficient by providing secure and reliable remote access. The platform is easy to use, offers useful features such as unattended access and file transfer, and helps resolve issues quickly. It has improved our support team's productivity while providing excellent value for the cost. ----- ### "Easy and Reliable Remote Support Tool" — 5.0/5 > **Verified Reviewer** | *4 December 2025* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: I liked that Zoho Assist is easy to use and connects quickly. It makes remote support smooth, and all the basic tools work reliably. > > **Cons**: Sometimes the connection can be a bit slow, and a few features feel limited. Other than that, it works fine for remote support. > > Overall, my experience with Zoho Assist has been good. It’s easy to set up, simple to use, and helpful for quick remote support. Even though a few features could be improved, it gets the job done smoothly for everyday needs. ----- ### "Zoho Assist is the best Remote Access Tool" — 5.0/5 > **Abhinesh** | *20 July 2026* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: I loved its secured and seamless access of others computer for powerful servicing and client support > > **Cons**: Nothing as such. Although sometimes the exe file download and its connectivity takes time and become confusing for the clients on other side > > Superb experience. We are using this after trying many other remote access tools. Zoho Assist is the best ----- ### "Far better than TeamViewer - Highly affordable" — 5.0/5 > **Abdul** | *21 July 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: Its good app , specially for those who want to connect remote desktop for customer support highly affordable, > > **Cons**: Session Get Disconnected sometimes in idle condition, it must reconnected immediately once user try to connect > > Its Amazing I am enjoying over all experience. I have been using TeamViewer over decades as corporate user. ----- Page: 1 / 61\ Next: [Next page](https://www.capterra.in/software/181775/zoho-assist?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/181775/zoho-assist) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data