---
description: Get information about deepassist price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: deepassist Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Text Mining Software](/directory/30933/text-mining/software) > [deepassist](/software/181822/deep-assist)

# deepassist

Canonical: https://www.capterra.in/software/181822/deep-assist

> deepassist is a strategic, industry-specific, audit-ready C-NLU AI  that enhances customer service across all communication channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses deepassist?

Utilities, Insurance, ITSM (Enterprise Service Management), Facility Management, Public Transport

## About the vendor

- **Company**: Deepsearch GmbH
- **Location**: Vienna, Austria
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Usage Based
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Austria, Germany, Switzerland

## Features

- Data Extraction Software
- Data Import/Export
- Language Detection
- Model Training
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Process/Workflow Automation
- Reporting/Analytics
- Sentiment Analysis
- Tagging

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Text Mining Software](https://www.capterra.in/directory/30933/text-mining/software)

## Related Categories

- [Text Mining Software](https://www.capterra.in/directory/30933/text-mining/software)
- [Artificial Intelligence Software](https://www.capterra.in/directory/30938/artificial-intelligence/software)
- [Machine Learning Software](https://www.capterra.in/directory/31103/machine-learning/software)
- [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Capacity](https://www.capterra.in/software/192480/capacity) — 4.5/5 (14 reviews)
3. [Centralpoint](https://www.capterra.in/software/161470/centralpoint) — 4.6/5 (9 reviews)
4. [Moveo.AI](https://www.capterra.in/software/1035057/mveoai) — 5.0/5 (9 reviews)
5. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/181822/deep-assist)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/181822/deep-assist> |
| de-AT | <https://www.capterra.at/software/181822/deep-assist> |
| de-CH | <https://www.capterra.ch/software/181822/deep-assist> |
| en | <https://www.capterra.com/p/181822/DEEP-assist/> |
| en-AE | <https://www.capterra.ae/software/181822/deep-assist> |
| en-AU | <https://www.capterra.com.au/software/181822/deep-assist> |
| en-CA | <https://www.capterra.ca/software/181822/deep-assist> |
| en-GB | <https://www.capterra.co.uk/software/181822/deep-assist> |
| en-IE | <https://www.capterra.ie/software/181822/deep-assist> |
| en-IL | <https://www.capterra.co.il/software/181822/deep-assist> |
| en-IN | <https://www.capterra.in/software/181822/deep-assist> |
| en-NZ | <https://www.capterra.co.nz/software/181822/deep-assist> |
| en-SG | <https://www.capterra.com.sg/software/181822/deep-assist> |
| en-ZA | <https://www.capterra.co.za/software/181822/deep-assist> |

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