---
description: Get information about NITRO Help Desk for HR price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NITRO Help Desk for HR Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Human Resources Management Software](/directory/5/human-resource/software) > [NITRO Help Desk for HR](/software/182350/human-resource-management-for-office-365-and-sharepoint)

# NITRO Help Desk for HR

Canonical: https://www.capterra.in/software/182350/human-resource-management-for-office-365-and-sharepoint

> Automate the tracking and management of HR requests with a powerful solution built for SharePoint, Microsoft 365, and Teams.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses NITRO Help Desk for HR?

Mid-market and enterprise organizations looking to streamline internal employee support by automating the tracking, routing, and lifecycle management of HR requests, inquiries, and workplace issues.

## About the vendor

- **Company**: Crow Canyon Software
- **Founded**: 1999

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: NITRO Help Desk is available in two plans: Standard, a feature-rich plan that delivers everything organizations need for excellent support, and Advanced, which adds AI-powered capabilities like NITRO Copilot KB, first responders, ticket summarization, and auto-triage.
Both plans run natively on Microsoft 365, Teams, and SharePoint, with flat-rate pricing that supports unlimited staff and end users, no per-ticket or per-workflow charges, and no separate licensing for core features. 

Organizations can request a custom quote based on their user count and chosen edition. 

A free trial is also available.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Automated Routing
- Change Management Software
- Customer Support Software
- Customizable Reports
- Data Import/Export
- Employee Management
- IT Asset Management Software
- Incident Management Software
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Onboarding Software
- Prioritization
- Problem Management
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations
- Time & Attendance
- Workflow Management Software

## Integrations (17 total)

- ADP Workforce Now
- Box
- Docusign
- Dropbox
- ERP
- Google Drive
- Lansweeper
- Microsoft 365
- Microsoft Azure
- Microsoft Outlook
- Microsoft SQL Server
- Microsoft SharePoint
- Microsoft Teams
- Oracle Service
- QuickBooks Enterprise

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Human Resources Management Software](https://www.capterra.in/directory/5/human-resource/software)

## Related Categories

- [Mining Software](https://www.capterra.in/directory/30583/mining/software)
- [Human Resources Management Software](https://www.capterra.in/directory/5/human-resource/software)
- [Service Desk Software](https://www.capterra.in/directory/31027/service-desk/software)
- [Help Desk Software](https://www.capterra.in/directory/30008/help-desk/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3488 reviews)
2. [Freshservice](https://www.capterra.in/software/132997/freshservice) — 4.6/5 (804 reviews)
3. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (1005 reviews)
4. [Cyferd](https://www.capterra.in/software/1029407/cyferd) — 5.0/5 (10 reviews)
5. [NinjaOne](https://www.capterra.in/software/165889/ninjaone) — 4.7/5 (298 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/182350/human-resource-management-for-office-365-and-sharepoint)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/182350/Human-Resource-Management-For-Office-365-and-SharePoint/> |
| en-AE | <https://www.capterra.ae/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-AU | <https://www.capterra.com.au/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-CA | <https://www.capterra.ca/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-GB | <https://www.capterra.co.uk/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-IE | <https://www.capterra.ie/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-IL | <https://www.capterra.co.il/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-IN | <https://www.capterra.in/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-NZ | <https://www.capterra.co.nz/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-SG | <https://www.capterra.com.sg/software/182350/human-resource-management-for-office-365-and-sharepoint> |
| en-ZA | <https://www.capterra.co.za/software/182350/human-resource-management-for-office-365-and-sharepoint> |

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