---
description: Get information about Retail Express price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Retail Express Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Retail POS System](/directory/31656/retail-pos-system/software) > [Retail Express](/software/182703/retail-express)

# Retail Express

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> Retail Express by Maropost empowers retail businesses with powerful POS and omnichannel solutions, trusted by over 5,000 retailers.
> 
> Verdict: Rated **3.8/5** by 17 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Retail Express?

Retail Express is the ideal choice for inventory-based retailers in Australia and New Zealand, designed to support businesses of all sizes, from individual stores to expansive multi-store brands.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 17 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 3.7/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Maropost
- **Location**: Toronto, Canada

## Commercial Context

- **Pricing model**: Usage Based
- **Pricing Details**: Monthly fees start from as low as $129/mo per store (plus setup).

Various pricing plans are available to best suit your cash flow and instant tax deduction goals.

Contact Retail Express for detailed pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand

## Features

- Accounting Integration
- Alerts/Notifications
- Barcode/Ticket Scanning
- Barcoding/RFID
- CRM Software
- Channel Management Software
- Cost Tracking
- Customer Accounts
- Customizable Branding
- Data Synchronization
- Demand Forecasting
- Discount Management
- Email Marketing Software
- Employee Management
- Forecasting
- Gift Card Management
- Inventory Control Software
- Inventory Management Software
- Inventory Tracking
- Loyalty Program
- Marketplace Integration
- Multi-Channel Marketing
- Order Management Software
- Payment Options
- Point of Sale (POS)
- Pricing Management
- Procurement Management
- Promotions Management
- Purchase Order Management
- Real-Time Data
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Inventory Management software
- Returns Management
- Returns Tracking
- Sales Reports
- Shipping Management
- Shopping Cart Software
- Supplier Management
- Third-Party Integrations
- Touch Screen
- eCommerce Management

## Integrations (21 total)

- ActiveCampaign
- Adobe Commerce
- Afterpay
- BigCommerce
- Fiserv
- MARKETPLACER
- MYOB Acumatica
- MYOB Business
- Mailchimp
- NetSuite
- Phocas
- RAMP
- Riot
- Shippit
- Shopify

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Retail POS System](https://www.capterra.in/directory/31656/retail-pos-system/software)

## Related Categories

- [Retail POS System](https://www.capterra.in/directory/31656/retail-pos-system/software)
- [Point of Sale Software](https://www.capterra.in/directory/20052/point-of-sale/software)
- [Retail Management Software](https://www.capterra.in/directory/20053/retail-management-systems/software)
- [iPad POS Software](https://www.capterra.in/directory/30915/ipad-pos/software)
- [eCommerce Software](https://www.capterra.in/directory/3/ecommerce/software)

## Alternatives

1. [Epos Now](https://www.capterra.in/software/152638/epos-now) — 3.8/5 (713 reviews)
2. [Shopify](https://www.capterra.in/software/83891/shopify) — 4.5/5 (6667 reviews)
3. [RetailEdge](https://www.capterra.in/software/76636/retailedge) — 4.8/5 (186 reviews)
4. [Lightspeed Retail](https://www.capterra.in/software/120491/lightspeed-retail) — 4.0/5 (975 reviews)
5. [PayPal](https://www.capterra.in/software/179251/paypal) — 4.6/5 (26301 reviews)

## Reviews

### "Customer service is horrendous" — 4.0/5

> **Charles** | *28 May 2024* | Retail | Recommendation rating: 2.0/10
> 
> **Pros**: It allows you to display images of products and you can add upsell products to the POS screen.
> 
> **Cons**: Too many clicks to go through a sale but far more than anything else the customer service is horrendous. We have had an issue with our two outlets generating wildly incorrect inventory stock value figures. It has been looked at by a support rep from Maropost for months now and despite continually being told the developers will look at it soon, we still have no result. This means we do not know what stock value we hold in our retail stores.

-----

### "Awful experience" — 1.0/5

> **Stuart** | *1 March 2025* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing positive to report. We do not recommend.
> 
> **Cons**: Retail express made lots of promises. During the onboarding they recommended using a third party integrator app to allow us to have 3 variants. This app did an unauthorised upload that basically destroyed our website and deleted a significant number of our variants.  They didnt help in any shape or form to rectify the issue which we are still recovering from/
> 
> Awful. The customer service team have shown no care for what occurred to our business and haven't called the allocated times we have arranged. There is no way to call anyone direct. They claim they have done what their contract has specified despite us having an unusable system and blame it on the integrator app they recommended. They have shown no care at the destruction this has caused to our business. Despite the system being unoperational and never used they continue to take their monthly fee.

-----

### "Brads Review \!" — 2.0/5

> **Bradley** | *23 April 2024* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Easy to teach new staff the POS. It looked like it would do the job
> 
> **Cons**: It is terrible at everything thats not POS
Even stock managment is wrong.
> 
> It took so long to setup and move from previous system. Retail Express customer support refered us to some outdated videos to try to learn. I ended up paying a 3rd party person to come to teach me how to use it.

-----

### "Great POS Cloud System" — 4.0/5

> **Melanie** | *11 April 2019* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease.  Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration.
> 
> **Cons**: Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock).  Back orders are a little cumbersome but can be adapted to suit your business needs.  Overall though the positives of this system outweigh the small negatives.
> 
> Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system.

-----

### "Retail Express Implementation for a Small Multi Sectioned Retail Business" — 4.0/5

> **Brad** | *19 May 2020* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have.
> 
> **Cons**: At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express
> 
> The Overall Experience has been great  very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with.

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## Links

- [View on Capterra](https://www.capterra.in/software/182703/retail-express)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/182703/Retail-Express/> |
| en-AE | <https://www.capterra.ae/software/182703/retail-express> |
| en-AU | <https://www.capterra.com.au/software/182703/retail-express> |
| en-CA | <https://www.capterra.ca/software/182703/retail-express> |
| en-GB | <https://www.capterra.co.uk/software/182703/retail-express> |
| en-IE | <https://www.capterra.ie/software/182703/retail-express> |
| en-IL | <https://www.capterra.co.il/software/182703/retail-express> |
| en-IN | <https://www.capterra.in/software/182703/retail-express> |
| en-NZ | <https://www.capterra.co.nz/software/182703/retail-express> |
| en-SG | <https://www.capterra.com.sg/software/182703/retail-express> |
| en-ZA | <https://www.capterra.co.za/software/182703/retail-express> |

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