---
description: Get information about Fonvirtual Call Center price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fonvirtual Call Center Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Fonvirtual Call Center](/software/183354/fonvirtual-call-center)

# Fonvirtual Call Center

Canonical: https://www.capterra.in/software/183354/fonvirtual-call-center

> A Call center software is a telephone system that manages efficiently a big amount of calls online, providing the best customer service
> 
> Verdict: Rated **3.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Fonvirtual Call Center?

E-commerce, Multinational Companies, Telecommunications or electronic products companies, Financial or banking entities, Insurance companies, Travel and tourism agencies, Citizen care companies.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support Software | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fonvirtual
- **Location**: Sevilla, Spain
- **Founded**: 2011

## Commercial Context

- **Pricing Details**: Contact Fonvirtual for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: France, Spain, United States

## Features

- Auto-Dialer
- Automated Routing
- By-Extension Reporting
- CRM Software
- Call Duration
- Call List Management
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Transfer
- Caller ID
- Campaign Management Software
- Computer Telephony Integration
- Contact Management Software
- Dashboard Software
- Email Management Software
- File Sharing Software
- IVR
- Inbound Reporting
- Interaction Tracking
- Lead Management Software
- List Management
- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Outbound Reporting
- Performance Management
- Predictive Dialer Software
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- Unattended Call Management
- Voice Mail
- Who Answered Log

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)

## Related Categories

- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)
- [Business Phone Systems software](https://www.capterra.in/directory/31101/business-phone-systems/software)
- [Call Accounting Software](https://www.capterra.in/directory/30083/call-accounting/software)
- [Predictive Dialer Software](https://www.capterra.in/directory/30597/predictive-dialer/software)
- [Inside Sales Software](https://www.capterra.in/directory/30680/inside-sales/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Dialpad](https://www.capterra.in/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
3. [JustCall](https://www.capterra.in/software/157853/justcall) — 4.1/5 (223 reviews)
4. [Squaretalk](https://www.capterra.in/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews)
5. [Kixie PowerCall](https://www.capterra.in/software/135636/kixie-powercall) — 4.6/5 (293 reviews)

## Reviews

### "Application correcte sans plus" — 3.0/5

> **Verified Reviewer** | *15 December 2023* | Oil & Energy | Recommendation rating: 5.0/10
> 
> **Pros**: Côté pratique permettant de passer des appels simplement.
> 
> **Cons**: Ergonomie à revoir, l'interface n'est pas intuitive et n'est pas forcément agréable  d'utilisation

## Links

- [View on Capterra](https://www.capterra.in/software/183354/fonvirtual-call-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/183354/Fonvirtual-Call-Center/> |
| en-AE | <https://www.capterra.ae/software/183354/fonvirtual-call-center> |
| en-AU | <https://www.capterra.com.au/software/183354/fonvirtual-call-center> |
| en-CA | <https://www.capterra.ca/software/183354/fonvirtual-call-center> |
| en-GB | <https://www.capterra.co.uk/software/183354/fonvirtual-call-center> |
| en-IE | <https://www.capterra.ie/software/183354/fonvirtual-call-center> |
| en-IL | <https://www.capterra.co.il/software/183354/fonvirtual-call-center> |
| en-IN | <https://www.capterra.in/software/183354/fonvirtual-call-center> |
| en-NZ | <https://www.capterra.co.nz/software/183354/fonvirtual-call-center> |
| en-SG | <https://www.capterra.com.sg/software/183354/fonvirtual-call-center> |
| en-ZA | <https://www.capterra.co.za/software/183354/fonvirtual-call-center> |
| es | <https://www.capterra.es/software/183354/fonvirtual-call-center> |
| es-AR | <https://www.capterra.com.ar/software/183354/fonvirtual-call-center> |
| es-CL | <https://www.capterra.cl/software/183354/fonvirtual-call-center> |
| es-CO | <https://www.capterra.co/software/183354/fonvirtual-call-center> |
| es-CR | <https://www.capterra.co.cr/software/183354/fonvirtual-call-center> |
| es-DO | <https://www.capterra.do/software/183354/fonvirtual-call-center> |
| es-EC | <https://www.capterra.ec/software/183354/fonvirtual-call-center> |
| es-MX | <https://www.capterra.mx/software/183354/fonvirtual-call-center> |
| es-PA | <https://www.capterra.com.pa/software/183354/fonvirtual-call-center> |
| es-PE | <https://www.capterra.pe/software/183354/fonvirtual-call-center> |
| fr | <https://www.capterra.fr/software/183354/fonvirtual-call-center> |
| fr-BE | <https://fr.capterra.be/software/183354/fonvirtual-call-center> |
| fr-CA | <https://fr.capterra.ca/software/183354/fonvirtual-call-center> |
| fr-LU | <https://www.capterra.lu/software/183354/fonvirtual-call-center> |

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