--- description: Get information about Capillary Loyalty+ price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Capillary Loyalty+ Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Capillary Loyalty+](/software/184175/loyalty) # Capillary Loyalty+ Canonical: https://www.capterra.in/software/184175/loyalty Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/184175/loyalty?page=2) > Capillary Loyalty+ redefines loyalty management with AI-driven nudges, omnichannel communication, and behavior-based rules. > > Verdict: Rated **4.4/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Capillary Loyalty+? Conglomerates, Fuel Retail, CPG, Consumer Durables \& Consumer Electronics, Aviation \& Hospitality, CD\&IT, Pharmacy \& Wellness, Automotive, Apparel, Footwear \& Accessories, Fine Dining \& QSR, Beauty ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 20 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Capillary Technologies - **Founded**: 2008 ## Commercial Context - **Starting Price**: $30,000.00 - **Pricing model**: Per User - **Pricing Details**: We provide a scalable pricing model that grows as you realize more value from your loyalty implementation. This is a function of the number of members and value of loyalty delivered sales. Please reach out to hello@capillarytech.com for more details and a customized quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Bahrain, India, Indonesia, Kuwait, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, Singapore, Thailand, United Arab Emirates, United States, Vietnam, Yemen ## Features - CRM Software - Campaign Management Software - Customer Activity Tracking - Customer Segmentation - Gamification Software - Loyalty Cards - Loyalty Program - Membership Management Software - Multi-Channel Marketing - Referral Tracking - Reporting & Statistics - Reporting/Analytics - Rewards Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software) - [Customer Advocacy Software](https://www.capterra.in/directory/31435/customer-advocacy/software) - [Referral Software](https://www.capterra.in/directory/30681/referral/software) ## Alternatives 1. [Referral Factory](https://www.capterra.in/software/218230/referral-factory) — 4.8/5 (150 reviews) 2. [TrueLoyal](https://www.capterra.in/software/143027/zinrelo) — 4.8/5 (57 reviews) 3. [PartnerStack](https://www.capterra.in/software/161423/partnerstack) — 4.8/5 (91 reviews) 4. [Buyapowa](https://www.capterra.in/software/153180/buyapowa) — 4.6/5 (80 reviews) 5. [Kangaroo](https://www.capterra.in/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) ## Reviews ### "Simple to use but highly customizable tool" — 5.0/5 > **Abhishek** | *16 September 2020* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: The Campaign Automation is absolutely easy to use and saves a lot of time. The reporting from the Campaign Tool is truly insightful. > > **Cons**: Mobile Interface will be helpful for reviewing. > > Been using for a long time. Have used many other tools like Unica, Adobe, Siebel in the past - however, this inexpensive tool with its simple interface scores on speed of execution, ease of use \& support. ----- ### "A great partnership depends on 3 things: the product, the implementors & their agility for upgrades" — 4.0/5 > **Oofrish** | *17 August 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The success of any software /system implementation depends not just on the software product but also on: a. the knowledge \& expertise that Capillary as vendor have on the subject of "Loyalty" that their system is supposed to fulfill. b. the ability to assist the client to implement the best business practices through their system c. easy and convenience of implementation d. the exchange of industry knowledge to benefit all partners. It's very easy to use \& accountability can be measured. > > **Cons**: It's too vast in its features. Hence, their services have been broken down into small individual modules. However, this makes it a challenge to get access to everything \& hence difficult to operate independently in absence of services from their team or an in-house resource dedicated for it. > > Working on loyal customers is a given for any business. Hence one needs the tools to monitor it and take pro-active decisions to ensure that customers remain active, frequent \& do not lapse. This is a good system to keep score of everything related to customers as well as your own sales team. However, the strategy still has to come from the business and data analyst and is not provided by the system. ----- ### "Product Review" — 4.0/5 > **Vinay** | *26 November 2020* | Retail | Recommendation rating: 5.0/10 > > **Pros**: Easy to be adopted by the Stores as it is per customized level of their interest. > > **Cons**: Complex system from backend reporting point view ----- ### "Capillary CRM and Loyalty Software" — 4.0/5 > **Verified Reviewer** | *28 October 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Ease of use, customizable, good support from the team > > **Cons**: Support is across time-zones and has to be managed properly > > The software has great features and is highly customizable and fit into any POS systems. The project and account teams are great. Sales teams keep changing, preferably these people need to product experts to avoid and manage expectations ----- ### "Great product to manage the CRM and Loyalty" — 5.0/5 > **Varuna** | *20 October 2020* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Ability to perform campaigns with extensive amount of conditions / filters without our employees having access to the customer database. Capillary team will actively follow up and provide suggestions to run more campaigns to achieve the ROI. The system also provides a large number of reports which makes analyzing the trends as well as campaign performance easy > > **Cons**: We have 2 brands that are having different characteristics and we had difficulty to implement the same point scheme that we wanted to implement. I believe this was mainly due to the IDR currency having high values for every transaction. But we managed to do workarounds that achieve what we needed > > Great product and a great team behind it ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/184175/loyalty?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/184175/loyalty) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data