--- description: Get information about Synder price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Synder Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Accounting Software](/directory/1/accounting/software) > [Synder](/software/185441/business-payments) # Synder Canonical: https://www.capterra.in/software/185441/business-payments Page: 1 / 11\ Next: [Next page](https://www.capterra.in/software/185441/business-payments?page=2) > Synder is the only bookkeeping platform you need for accurate multichannel reconciliation and GAAP-compliant revenue recognition. > > Verdict: Rated **4.7/5** by 252 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Synder? Synder is built to optimize bookkeeping processes for SME and Midsize up, as well as accountants serving them. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 252 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CloudBusiness - **Founded**: 2016 ## Commercial Context - **Starting Price**: $52.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Basic: $52/month with an annual subscription Essential: $92/month with an annual subscription Pro: $220/month with an annual subscription - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Bank Reconciliation - Billing & Invoicing - Channel Management Software - Customer Statements - Data Import/Export - Data Visualization Software - Expense Tracking - Financial Analysis - Financial Management Software - Financial Reporting Software - General Ledger Software - Inventory Management Software - Inventory Tracking - Invoice Processing - Multi-Currency - Online Payments - Payment Processing Software - Receipt Management - Receivables Ledger - Third-Party Integrations ## Integrations (12 total) - 8am LawPay - Ecwid - GoCardless - Gusto - PayPal - QuickBooks Online - QuickBooks Online Advanced - Shopify - Square Payments - Stripe - Xero - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Accounting Software](https://www.capterra.in/directory/1/accounting/software) ## Related Categories - [Accounting Software](https://www.capterra.in/directory/1/accounting/software) - [Multi-Channel eCommerce Software](https://www.capterra.in/directory/31281/multi-channel-ecommerce/software) - [Inventory Control Software](https://www.capterra.in/directory/30106/inventory-control/software) - [Financial Management Software](https://www.capterra.in/directory/31136/financial-management/software) - [Billing and Invoicing Software](https://www.capterra.in/directory/30015/billing-and-invoicing/software) ## Alternatives 1. [QuickBooks Online](https://www.capterra.in/software/141374/quickbooks-online) — 4.3/5 (8393 reviews) 2. [QuickBooks Enterprise](https://www.capterra.in/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews) 3. [Xero](https://www.capterra.in/software/169561/xero) — 4.4/5 (3273 reviews) 4. [QuickBooks Desktop](https://www.capterra.in/software/173879/quickbooks-desktop-pro) — 4.4/5 (2551 reviews) 5. [NetSuite](https://www.capterra.in/software/135757/netsuite) — 4.2/5 (2003 reviews) ## Reviews ### "Must Have for Any Business" — 5.0/5 > **ANDREY** | *22 October 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Very intuitive and perfect for direct integration and managing the backend bookkeeping. The analytic and tracking features make it a breeze to pass onto accountants, well worth the investment. > > **Cons**: It may seem overwhelming at first, but once everything is connected it functions like a well oiled machine. ----- ### "Unnecessary Premium Price for a Product That Doesn’t Work | App Full of Bugs and Poor Management Response" — 1.0/5 > **Verified Reviewer** | *7 March 2026* | Retail | Recommendation rating: 0.0/10 > > **Pros**: The only positive aspect was that some of the frontline customer support representatives were polite and willing to listen. However, as issues were escalated and it became clear that the app wasn’t working as advertised, the experience deteriorated. Higher-level support and management were largely unhelpful and dismissive of the concerns. Specifically, someone by the name of \[sensitive content hidden\] . > > **Cons**: The biggest issue is that Synder is one of the highest-priced apps in this category without delivering the functionality it advertises. I strongly recommend reading the 1-star reviews carefully because many of them come from customers who ran into real operational issues with the software. Another problem is how concerns are handled once they reach higher levels of support. In my experience, management (for example, \[sensitive content hidden\] ) was dismissive of clear issues that prevented proper reconciliation. Instead of acknowledging the problems, they framed them as “enhancements.” It’s difficult to accept that explanation when I provided multiple examples of transactions where Synder pulled incorrect numbers that did not match the actual payout statements. That’s not an enhancement issue—it’s a data accuracy problem. The TikTok integration simply does not work (at least for a U.S./North America TikTok Shop account). If TikTok reconciliation in QuickBooks is the main reason you’re considering this software, save your time and money. The pricing practices were also frustrating. While the platform still had unresolved bugs, they offered a 40% discount if I switched to an annual plan. After spending over 10 months working with their support team to prove the integration didn’t work, the only solution they offered was a statement-level integration that is extremely high-level and doesn’t support proper inventory management or meaningful reporting. When I asked if the previously offered 40% discount could apply—since the only available solution was essentially a band-aid workaround—the request was denied and I was told I could simply cancel if I wasn’t satisfied. Overall, the experience felt like paying a premium price for software that doesn’t reliably perform the core function it advertises. > > My overall experience reflects the same concerns outlined in my 1-star review. First and foremost, the biggest issue was the amount of time wasted. I spent nearly a year working with their team trying to resolve issues with the platform (Shopify, PayPal \& TikTok). That included repeated troubleshooting, providing documentation, and attending regular calls just to demonstrate problems that should have been identified internally. During that time, we were also paying a significant monthly subscription fee for software that required constant monitoring and correction. Many transactions had to be reviewed manually because the app was pulling incorrect numbers. Some issues were eventually addressed, but many were never resolved. Another frustrating aspect was the quality of support as issues were escalated. You would expect that as a case moves up the chain to customer service managers and leadership, the experience would improve. In my case, it was the opposite. Frontline support staff were generally polite and willing to listen, but once the issue reached management levels, the responses became dismissive and unhelpful. Finally, the biggest concern is misleading product claims. The company advertises that their TikTok order-level integration works, but based on months of testing and data from our account, that simply was not the case. Even after providing extensive documentation showing mismatches between Synder’s data and the actual payout statements, the issue was never properly acknowledged or resolved. Overall, the experience felt like spending a year troubleshooting a product while continuing to pay for it, rather than using a reliable accounting integration tool. ----- ### "Too complicated, too time intensive" — 1.0/5 > **Dee Dee** | *30 July 2024* | Retail | Recommendation rating: 0.0/10 > > **Pros**: At first pricing was more reasonable than other syncing software. But functionality of base package is limited and once you add in monthly subscription to smart rules, pricing is comparative > > **Cons**: Nightmare to set up. Very little documentation of settings. Sync time was mindblowingly slow. Had to find other things to do when syncing even a few sales transaction. > > Time consuming, difficult set up, overly complicated a few seconds ago by dee...com Having worked with Webgility before (which is very easy, intuitive and has great set-up instructions, but is more expensive) I didn't think setting up Synder would be any big challenge. Boy was I wrong. Maybe if this was a first-time syncing set up you would find it easier to work with but having a previous system in place with an established work-flow, made this extremely difficult. Being a small business owner, wearing many hats, I couldn't spend the amount of time it would take to work your way through this confusing flow. Linking not just channels like Big Commerce and Amazon, but also Payment merchants like Paypal and Authorize.net, meant that I would get duplicate invoices, both subtracting inventory from my accounts on one transaction - one from Big Commerce and one from Authorize.net, etc. It also created multiple clearing accounts in my chart of accounts (which would be workable, but time intensive), and also new expense and income accounts. I should have dropped it during my 15-day trial, but I figured that I just needed to get my head around a different workflow and instead of fighting to make it fit mine, I tried to go with the flow and understand theirs, who knew, maybe it was easier. But reconciling all of these individual clearing accounts (Amazon, Big Commerce, Authorize.net, Paypal) and try to map products and expenses, while trying to keep the syncs going so shipping could continue was a nightmare. And nowhere could I find decent documentation on what different setting meant. The syncs also take forever, compared to Webgility. I would have to go find something else to do each time I tried a sync, even if it was just a few orders to test results. While scrambling to keep it going, figuring that I would eventually get it fixed issue by issue, my 15 days were up and they charged me for the full year. Still I was willing to keep trying, because I also knew there were smart rules that should be able to help me refine issues, once I got a good idea of what my issues were (there were so many I didn’t know where to start with support). I thought the smart rule purchase was a onetime $49.00 fee for ten rules, then found out that it was a monthly subscription fee so the initial $88.00 per month which I had signed up for went to $137.00. I finally just gave up and cancelled within 30 days of my initial download, and they are keeping my entire yearly subscription fee, no prorated refund of any kind. I’ve gone back to Webgility and the set up took 30 minutes. All is good. The price difference is negligible when you consider the extra $49.00 monthly for Synder over there base fee and the hassle. My nightmare is over, they can keep my money, I will tell you to be very careful with this set up. Be sure you have all the time you need to try it and realize how difficult it is and then go to Webgility. Or maybe just save yourself and try Webgility first. Rating: 5 ----- ### "Time saving and helpful software" — 4.0/5 > **Hannah** | *2 October 2025* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: The individual who helped me set up my Synder account was extremely helpful and thorough. He took time to answer my questions and offer solutions to my main concerns. Synder was the only software I could find that offered the ability to take one currency transactions and convert them to a different currency that my client has bank accounts in. > > **Cons**: I find the platform to be overwhelming for someone that is not very tech savvy and I wish there was on demand live person support for quick questions. > > Synder has saved me HOURS (15+) every month and has allowed me to offer my clients the most accurate books while they work in various currencies. Their team members are extremely helpful and they always follow up to make sure that their answers and solutions truly fixed the concern. ----- ### "Critical Feature Removed After Payment — No Accountability" — 1.0/5 > **Sherif** | *27 May 2025* | Retail | Recommendation rating: 1.0/10 > > **Pros**: Initially worked as advertised, syncing Shopify, Stripe, and QuickBooks Online. Easy to set up and configure. Clean user interface. > > **Cons**: A core functionality—syncing Stripe transactions as separate Invoice, Payment, and Fee—was removed after we committed to an annual plan. We were not notified of the change and only found out after our accounting workflow broke. Support took over a month of vague back-and-forth before admitting the feature would not return. Refund request has been “under review” for over 3 months, with no follow-up and no resolution. We're forced to reconcile transactions manually, costing us hundreds of hours. > > We signed an annual contract with Synder because it appeared to offer exactly what we needed. But shortly after committing, they removed the key functionality our accounting team relied on. Support was evasive and ultimately unhelpful. The refund process is essentially non-existent—we’re stuck in limbo with no response from billing despite months of follow-ups. This experience has shown that once you're locked in, you're on your own. ----- Page: 1 / 11\ Next: [Next page](https://www.capterra.in/software/185441/business-payments?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/185441/business-payments) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data