---
description: Get information about Avelia price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avelia Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Avelia](/software/185515/avelia)

# Avelia

Canonical: https://www.capterra.in/software/185515/avelia

> Avelia brings intelligence to your business communications.
> 
> Verdict: Rated **5.0/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Avelia?

SMB - PME

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 3 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Avelia
- **Founded**: 2003

## Commercial Context

- **Starting Price**: €5.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: per user per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: French
- **Available Countries**: France

## Features

- Call Center Management
- Call Monitoring Software
- Call Transfer
- IVR
- VoIP Software

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.in/directory/30084/telephony/software)

## Alternatives

1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (858 reviews)
2. [VoIP.ms](https://www.capterra.in/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [Nextiva](https://www.capterra.in/software/175788/nextiva) — 4.6/5 (914 reviews)
4. [CallHippo](https://www.capterra.in/software/159578/callhippo) — 4.4/5 (675 reviews)
5. [Google Voice](https://www.capterra.in/software/210592/voice) — 4.5/5 (716 reviews)

## Reviews

### "It's good service..I recommend using it" — 5.0/5

> **Mohamed** | *10 August 2021* | Accounting Software | Recommendation rating: 8.0/10
> 
> **Pros**: Responsiveness of the team, ease of installation and use.. It's easy for all
> 
> **Cons**: The user interface is simple and clean, and I think we can still improve the aesthetics\! Detail but it matters in the long term
Start use now
> 
> I recommend using it

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### "Excellent service" — 5.0/5

> **Verified Reviewer** | *4 May 2020* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Réactivité de l'équipe, facilité d'installation et d'utilisation
> 
> **Cons**: Rien à signaler. Le logiciel correspond à ce que je souhaite
> 
> Je recommande sans hésiter. Service top, application top et une équipe disponible

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### "Bonne appli de softphone et package de solutions riche" — 5.0/5

> **Ludovic** | *19 May 2020* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: Facile à prendre en main, efficace, et des fonctionnalités intéressantes comme l'enregistrement des calls, facilement accessible par la suite - le setup est très rapide également, il m'a fallu moins de 5 min
> 
> **Cons**: L'interface utilisateur est sobre et épurée, et je pense qu'on peut encore améliorer l'esthétique \! Du détail mais ça compte à long terme

## Links

- [View on Capterra](https://www.capterra.in/software/185515/avelia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/185515/Avelia/> |
| en-AE | <https://www.capterra.ae/software/185515/avelia> |
| en-AU | <https://www.capterra.com.au/software/185515/avelia> |
| en-CA | <https://www.capterra.ca/software/185515/avelia> |
| en-GB | <https://www.capterra.co.uk/software/185515/avelia> |
| en-IE | <https://www.capterra.ie/software/185515/avelia> |
| en-IL | <https://www.capterra.co.il/software/185515/avelia> |
| en-IN | <https://www.capterra.in/software/185515/avelia> |
| en-NZ | <https://www.capterra.co.nz/software/185515/avelia> |
| en-SG | <https://www.capterra.com.sg/software/185515/avelia> |
| en-ZA | <https://www.capterra.co.za/software/185515/avelia> |
| fr | <https://www.capterra.fr/software/185515/avelia> |
| fr-BE | <https://fr.capterra.be/software/185515/avelia> |
| fr-CA | <https://fr.capterra.ca/software/185515/avelia> |
| fr-LU | <https://www.capterra.lu/software/185515/avelia> |

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