--- description: Get information about Ovation price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ovation Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [iPad POS Software](/directory/30915/ipad-pos/software) > [Ovation](/software/186221/vital-pos) # Ovation Canonical: https://www.capterra.in/software/186221/vital-pos Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/186221/vital-pos?page=2) > Vital POS is a flexible cloud-based software-driven offering for a broad spectrum of merchants. > > Verdict: Rated **3.0/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ovation? Restaurants (Full service and QSR), Retail, Small and Medium Businesses ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.0/5** | 26 Reviews | | Ease of Use | 2.9/5 | Based on overall reviews | | Customer Support Software | 3.0/5 | Based on overall reviews | | Value for Money | 2.8/5 | Based on overall reviews | | Features | 2.7/5 | Based on overall reviews | | Recommendation percentage | 40% | (4/10 Likelihood to recommend) | ## About the vendor - **Company**: Global Payments - **Location**: Atlanta, US - **Founded**: 1983 ## Commercial Context - **Starting Price**: $9.99 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Integration - Barcode/Ticket Scanning - Customer Accounts - Discount Management - Electronic Signature - Employee Management - Gift Card Management - Inventory Management Software - Loyalty Program - Order Management Software - Pricing Management - Restaurant POS Software - Returns Management - Returns Tracking - Sales Reports - Separate Checks ## Category - [iPad POS Software](https://www.capterra.in/directory/30915/ipad-pos/software) ## Related Categories - [iPad POS Software](https://www.capterra.in/directory/30915/ipad-pos/software) - [Point of Sale Software](https://www.capterra.in/directory/20052/point-of-sale/software) - [Restaurant POS Software](https://www.capterra.in/directory/30603/restaurant-pos/software) - [Retail POS System](https://www.capterra.in/directory/31656/retail-pos-system/software) - [Online Ordering Software](https://www.capterra.in/directory/32698/online-ordering/software) ## Alternatives 1. 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We are missing conservatively about $3000 in mobile transactions. My office manager has been on the phone at this very moment to cancel the account and to arrange the return of the hand held device that takes to master. She has been on the phone for 2 hours 20 minutes this morning to talk to a person then long holds, passed to yet another, long hold again. This is unacceptable, the operators are VERY hard to understand. Can you tell that I am a bit ticked off. Debra owner Crest Ridge Saddlery LLC > > Our prior company was bought out by Ovation. We will now seek another way to run credit sales. Your company owes ours period ----- ### "Unbelievable" — 1.0/5 > **Clay** | *9 February 2025* | Construction software | Recommendation rating: 0.0/10 > > **Pros**: Nothing. Have had nothing but a horrible experience with ovation. > > **Cons**: Missing deposit, outrageous fees, scanner never stayed linked to my phone. > > Waste of time and money. Had to quit taking card payments. ----- ### "More flexibility" — 4.0/5 > **Andrew** | *27 September 2019* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: We were able to have two stations that batched together. This allows a faster closing at the end of the day. We can move around with in the clinic to take payments and are not tethered to the wall. > > **Cons**: Still need a little improvement on tracking transactions by name. > > We have realized flexibility, more modern process with patients. ----- ### "More than what we need." — 4.0/5 > **Robin** | *23 October 2019* | Veterinary Software | Recommendation rating: 5.0/10 > > **Pros**: I like that the terminal is handheld, and smaller. I like that it doesn't use as much paper and gives you the option to email receipts. I like that it has a chip reader, a swipe option, tap option, and hand entry. We use all of those in our business. > > **Cons**: I don't like that the hand-entry option is hard to use with a small number pad. The screen itself is small, making it a little difficult to do hand-entry quickly. In our office, most clients are calling in with a card number, and this slows us down. Also, the battery does not last very long. We are in the red by the end of the day, and we are not overly taxing on the machine. Often, we run only a few cards a day (less than 10). Returns/refunds are a complete nightmare. There is no way to do them on the terminal. It's a slow and tedious process. The reports are hard to use and some of them only offer an export option, no printing. > > The only real benefit are the things listed above. My business runs a practice management software that we also have to enter the payments in, so many of the features on the Vital are redundant or unneeded for us. To be honest, I really liked my old-fashioned POS terminal better since 90% of what we do is hand-entry. ----- ### "Very Happy Client" — 5.0/5 > **Grace** | *5 February 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Fees are the lowest I have ever been charged by a credit card processing company, on boarding and customer service has been amazing, security is one of the best in the world, and the functionality of the system has been spot on and exactly what our office needed. Plus the options for our patients to make recurring payments or create a wallet for future use has been very beneficial. > > **Cons**: It was a bit of a learning curve as far as figuring out what reports to run to balance, and some payments online can be made after hours so the \#'s can be different from when I closed the night before (not a bad thing just more work in figuring out) Also because the site is so secure we can had troubles accessing it and have been told it's because the URL has changed. > > My banker had suggested this comapny and I was going to just get a quote to begin with but they were able to offer al the services I've ever dreamed of having and still be less expensive then the current one terminal system we currently had. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/186221/vital-pos?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/186221/vital-pos) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data