--- description: Get information about NetSupport Manager price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NetSupport Manager Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [NetSupport Manager](/software/18719/netsupport-manager) # NetSupport Manager Canonical: https://www.capterra.in/software/18719/netsupport-manager Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/18719/netsupport-manager?page=2) > Secure remote connection to critical systems, servers and users - from anywhere to anywhere\! > > Verdict: Rated **4.8/5** by 32 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses NetSupport Manager? Remote support, remote desktop, remote access, IT management, hybrid working - all across a range of devices, platforms, locations - and industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 32 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: NetSupport - **Founded**: 1989 ## Commercial Context - **Starting Price**: £10.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Contact NetSupport for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - Access Controls/Permissions - Annotations - Chat/Messaging - Collaboration Tools - Desktop/Browser Sharing - Diagnostic Tools - File Sharing Software - IT Asset Tracking - Inventory Management Software - Issue Auditing - Live Chat Software - Mobile Screen Sharing - Presenter Control Management - Real Time Screen Sharing - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Remote Access/Control - Remote Monitoring & Management - Remote Support Software - Reporting/Analytics - Screen Recording Software - Screen Sharing Software - Session Recording - Video Chat ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [IT Management Software](https://www.capterra.in/directory/10001/it-management/software) ## Related Categories - [IT Management Software](https://www.capterra.in/directory/10001/it-management/software) - [Remote Support Software](https://www.capterra.in/directory/30928/remote-support/software) - [Screen Sharing Software](https://www.capterra.in/directory/31738/screen-sharing/software) - [Remote Work Software](https://www.capterra.in/directory/31855/remote-work/software) - [IT Service Software](https://www.capterra.in/directory/30672/it-service/software) ## Alternatives 1. [Action1](https://www.capterra.in/software/180609/action1-rmm) — 4.9/5 (237 reviews) 2. [baramundi Management Suite](https://www.capterra.in/software/177946/baramundi-management-suite) — 4.6/5 (140 reviews) 3. [Atera](https://www.capterra.in/software/144309/atera) — 4.5/5 (446 reviews) 4. [Pulseway](https://www.capterra.in/software/141792/pulseway) — 4.7/5 (310 reviews) 5. [Wrike](https://www.capterra.in/software/76113/wrike) — 4.4/5 (2887 reviews) ## Reviews ### "Always dependable." — 5.0/5 > **Dominick** | *27 March 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: It provides an easy to use platform to remote onto our computers to manage them or assist users with support. > > **Cons**: Configuration is a bit complicated and granular. Not easy to turn off features that lower graphics and video quality that are intended to minimize bandwidth, which is not a limiting factor for us. > > Always dependable. It helps us with support and maintains regular access to shared resources. ----- ### "Remote access to learner PCs is invaluable" — 4.0/5 > **Sean** | *6 November 2024* | Banking | Recommendation rating: 7.0/10 > > **Pros**: We primarily use the product to view learners' screens when they are training at a remote locations. The product is extremely helpful in terms of being able to see learners working through practice exercises and diagnose errors in real time and provide guidance. > > **Cons**: The PCs sometimes lose connection with the SoftLink, and we have to work to re-establish before we can assist learners. > > Overall, we like the product. It has helped us to better understand learner issues and assist them in a much more timely manner. ----- ### "Empowering Hero PA's Management" — 5.0/5 > **Morgan** | *20 April 2024* | Outsourcing/Offshoring | Recommendation rating: 10.0/10 > > **Pros**: Effortless to use, and easy navigation throughout all applications. Very comprehensive helpguides should we get stuck. > > **Cons**: Initally it was a challenge for me to deploy the software due to ports/IPs needing to be configured, however after a couple of calls with the super friendly and attentive support team, it was swiftly resolved. > > I have found the whole experience with NetSupport seamless, friendly, and understanding of our requirements. Despite us probably being one of their smaller clients, they truly care about how the software is working for us operationally and is always open to feedback and eature requests. ----- ### "Really good" — 5.0/5 > **Charlotte** | *29 November 2024* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: I like how easy and convenient it is to use. The software is stable. > > **Cons**: There is a lack of documents for support and guidance > > I do like netsupport we have recently installed Netsupport notify which is fantastic ----- ### "Easy to setup and use" — 5.0/5 > **Charles** | *17 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of setup and use. Restricting users via domain group or seperate accounts makes access to it easy. > > **Cons**: Some of the controls have been moved in recent updates and that can be frustrating. > > Good software, use the gateway option constantly. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.in/software/18719/netsupport-manager?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/18719/netsupport-manager) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data