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description: Get information about Infraon IMS price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Infraon IMS Price, Features, Reviews & Ratings - Capterra India
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Breadcrumb: [Home](/) > [IT Service Management (ITSM) Tools ](/directory/30676/itsm/software) > [Infraon IMS](/software/187651/everest-ims)

# Infraon IMS

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> Infraon IMS boosts IT performance with real-time monitoring, analytics, automation, and compliance for seamless, efficient operations.
> 
> Verdict: Rated **4.2/5** by 25 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Infraon IMS?

BFSI, Telecom, ISP, Healthcare, Manufacturing, IT/ITES, Government \& Defense, Retail, Construction, Hospitality, Media etc.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 25 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.2/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: EverestIMS Technologies
- **Founded**: 2017

## Commercial Context

- **Starting Price**: $1,000.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Linux (On-Premise), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, English, Hindi
- **Available Countries**: Anguilla, Antigua & Barbuda, Aruba, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bhutan, British Virgin Islands, Cambodia, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala and 30 more

## Features

- AI/Machine Learning
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Anomaly Detection
- Archiving & Retention
- Asset Tracking Software
- Audit Trail
- Bandwidth Monitoring
- Baseline Manager
- Capacity Management
- Compliance Management
- Configuration Management
- Contract/License Management
- Dashboard Software
- Data Aggregation
- Data Visualization Software
- Device Auto Discovery
- Diagnostic Tools
- Event Logs
- IT Asset Tracking
- IT Monitoring
- IT Reporting
- Incident Management Software
- Knowledge Base Management
- Log Collection
- Maintenance Scheduling
- Multi-Channel Communication
- Network Analysis
- Network Provisioning
- Performance Metrics
- Performance Monitoring
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Root Cause Analysis
- Self Service Portal
- Server Logs
- Server Monitoring Software
- Service Level Agreement (SLA) Management
- Simple Network Management Protocol (SNMP)
- Support Ticket Management
- Surveys & Feedback
- Threshold Alerts
- Uptime Reporting

## Integrations (1 total)

- Infraon Infinity

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)

## Related Categories

- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)
- [Network Monitoring Tool](https://www.capterra.in/directory/30019/network-monitoring/software)
- [Network Management Software](https://www.capterra.in/directory/30018/network-management/software)
- [AIOps Tools](https://www.capterra.in/directory/32875/aiops-platforms/software)
- [Log Management Software](https://www.capterra.in/directory/30856/log-management/software)

## Alternatives

1. [Site24x7](https://www.capterra.in/software/168192/site24x7) — 4.7/5 (344 reviews)
2. [PagerDuty](https://www.capterra.in/software/125693/pagerduty) — 4.6/5 (219 reviews)
3. [LogicMonitor](https://www.capterra.in/software/132892/logicmonitor) — 4.6/5 (119 reviews)
4. [Better Stack](https://www.capterra.in/software/202150/Better-Stack) — 4.8/5 (37 reviews)
5. [Datadog](https://www.capterra.in/software/135453/datadog-cloud-monitoring) — 4.6/5 (357 reviews)

## Reviews

### "Infraon IMS Review" — 4.0/5

> **Karthik** | *8 September 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Alerts and Notification and alarms dashboard which enable our IT support to act proactively for any kind of outage alerts and abnormality, This is great feature.
> 
> **Cons**: Reports need some detailed graphical view and drill down option for layman person to understand.
> 
> Customer support is fantastic, i didn't face any negative experience with support team, Infraon IMS can monitor all of our on-perm network/server devices,

-----

### "Infraonims" — 5.0/5

> **Astha** | *6 September 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Application monitoring, ISP Link monitoring,network topology and the dashboard is very nice
> 
> **Cons**: Cost could be little bit competitive and should allow partners to perform the installation.
> 
> Very pleasant experience with the installation team,good support

-----

### "Director - IT" — 2.0/5

> **Harish** | *8 September 2022* | Staffing & Recruiting | Recommendation rating: 5.0/10
> 
> **Pros**: Initially the demo and product was good.. however after deployment it is not really not seeing the value ad or
> 
> **Cons**: This toll has lot of issues in terms of stabelity and also functanality.
> 
> ok

-----

### "Product deliverency" — 4.0/5

> **Vishal** | *10 June 2020* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: As user console and administrator, the console is different and the application gives of the 100%  discoverability
> 
> **Cons**: Mine suggestion is based on user module and customer onboarding creation of profile wise authentication creations are more so, try to reduce on that make without complication on it
> 
> As an implementation process, we have learned more functionality and process level stability from on-site team

-----

### "Outstanding Centralized Infrastructure Management Solution suitable for networks of any scale" — 4.0/5

> **Ramesh** | *7 July 2020* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: It works with all kind of Network and Satellite communication equipment be it Serial port based or Ethernet Port based. Host of features and customization by Everest IMS Team offers top-notch user experience to Customers and NOC Team. Being a "Made in India" tool and having their R\&D center in Bangalore, very reliable support mechanism is in place. This tool can cater monitoring requirements of almost any Industry.
> 
> **Cons**: Bundled solution consisting of Hardware, Software \& Support services of the Everest IMS solution would make it more dependable.
> 
> Everest IMS is an outstanding infrastructure management solution that helps in managing networks of any scale centrally. With wide range of features and customized dashboards, it's very impressive in terms of performance and presenting vibrant dashboards \& reports. A must consideration while evaluating network monitoring tools.

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## Links

- [View on Capterra](https://www.capterra.in/software/187651/everest-ims)

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| en-AU | <https://www.capterra.com.au/software/187651/everest-ims> |
| en-CA | <https://www.capterra.ca/software/187651/everest-ims> |
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