--- description: Get information about WooCommerce price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WooCommerce Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [WooCommerce](/software/187800/woocommerce) # WooCommerce Canonical: https://www.capterra.in/software/187800/woocommerce Page: 1 / 43\ Next: [Next page](https://www.capterra.in/software/187800/woocommerce?page=2) > Web-based open source eCommerce platform that helps in the creation of online store with themes, payment, shipping options \& more. > > Verdict: Rated **4.5/5** by 1042 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WooCommerce? eCommerce platform that helps small to large sized retail outlets manage multiple customer accounts, payments, orders, inventory \& store. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1042 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Automattic - **Location**: San Francisco, US ## Commercial Context - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: WooCommerce is free to download and use. Additional themes and plug-ins are charged for. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, United Kingdom, United States ## Features - CRM Software - Catalog Management - Data Security - Email Marketing Software - Inventory Management Software - Mobile Access - Order Management Software - Promotions Management - Reporting/Analytics - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart Software - Tax Management software - Third-Party Integrations - Website Management - eCommerce Management ## Integrations (18 total) - Brevo - Campaign Monitor by Marigold - Elementor - Google Analytics 360 - HappyFox Chat - Klaviyo - LiveChat - Mailchimp - MailerLite - Meta for Business - PayPal - PayPal Enterprise Payments - ReferralCandy - Square Point of Sale - Stripe ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software ## Category - [eCommerce Software](https://www.capterra.in/directory/3/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.capterra.in/directory/3/ecommerce/software) - [Inventory Management System](https://www.capterra.in/directory/30006/inventory-management/software) - [Shopping Cart Software](https://www.capterra.in/directory/30848/shopping-cart/software) ## Alternatives 1. [Shopify](https://www.capterra.in/software/83891/shopify) — 4.5/5 (6692 reviews) 2. [Wix](https://www.capterra.in/software/169007/wix) — 4.4/5 (10692 reviews) 3. [Shopify POS](https://www.capterra.in/software/205337/shopify-pos) — 4.6/5 (241 reviews) 4. [Salesforce Commerce Cloud](https://www.capterra.in/software/180822/salesforce-commerce-cloud) — 4.5/5 (100 reviews) 5. [Adobe Commerce](https://www.capterra.in/software/83890/magento-commerce) — 4.3/5 (658 reviews) ## Reviews ### "Thousands of products (or) just a couple, Woocommerce got your covered" — 5.0/5 > **Vikas** | *8 February 2025* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: I like the fact that it is open source and how it let's developers customise the product to any extent. With WordPress as a core, actions and filters, it can be customised to any business needs. I've worked with tens of businesses that have massive product catalogue and it never lets me down. > > **Cons**: Woocommerce has the biggest market share in the world. Despite that, it lacks a basic native feature of inventory logging. While there are plugins available but this should have been shipped by Woocommerce team themselves. After all, native feature get support like no others. > > Woocommerce and I go a long way\! I have seen it grown for many years. In comparison to Magento and others, Woocommerce is the best. Some of the other open source products break things after updates and one would have to rush to fix everything but Woocommerce is stable for the most part. Updates rarely break things if you have considered stable plugins and eco system. For a business, at the end of the day, they want their store up and running with lots of orders incoming. Woocommerce delivers that\! ----- ### "Plug and Play and Get Paid" — 5.0/5 > **Patrick** | *3 April 2026* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: Not only is it free to set up, but the fact that I was able to easlity create an ecommerce site to sell my products in literally in hours was great. The multiple payment options and integration with my bank and paypal allowed me to receive funds quickly. Adding products and chaging pricing - also easy to use. > > **Cons**: Seems I am always updating the plug-in, and I worry about security. (Although it hasn't been an issue). If I was not super savvy on web design/Wordpress, I might have found it difficult to set up. > > I am please with being able to have an ecommerce store that works so I can concentrate on marketing and new product development. ----- ### "A Highly Customizable Ecommerce Solution for WordPress" — 5.0/5 > **Scott** | *26 January 2026* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: We love how easy WooCommerce is to set up and manage, while still offering a high level of flexibility and customization. It integrates well with WordPress, and the plugin ecosystem is huge and there’s a solution for almost every use case. We’ve been able to tailor several WooCommerce plugins to match our exact business needs, and overall the platform has been very reliable. WooCommerce support has also been great whenever we’ve needed help. > > **Cons**: The biggest downside is plugin management, especially when you run a larger store with a lot of extensions. Keeping track of plugin subscriptions, renewals, and which account they’re tied to can get confusing over time. We’ve occasionally had to reach out to support to merge or clean up subscriptions, but support has always been responsive and helpful. > > Overall, WooCommerce has been an excellent ecommerce platform for our business. We use it as the core ecommerce engine for two websites and it has allowed us to customize nearly every part of the store experience, from checkout and shipping rules to product logic and customer flows. We primarily use WooCommerce-developed extensions when possible, but we’ve also had strong results with reputable third-party plugins. If you want a flexible platform that can scale with your needs, WooCommerce has been a great fit. ----- ### "If you are just starting out or need Wordpress, woo commerce is your main option, otherwise if you can move to something better" — 3.0/5 > **Francesco** | *4 February 2026* | Arts & Crafts | Recommendation rating: 5.0/10 > > **Pros**: It is free, easy to setup (at least at the beginning) and you can start getting payment right away with a plethora of payment gateways > > **Cons**: It is very hard to customize or adapt to your own business model. A simple thing like removing some fields from the checkout can be a painful process even with plugins > > I needed to use woo commerce but it's an old platform that even if has been made "modern looking" it is still too clunky. ----- ### "WOO WHO WOo" — 5.0/5 > **Keith** | *18 March 2026* | Retail | Recommendation rating: 9.0/10 > > **Pros**: They do a great job of keeping the software updated and installed properly. Fee structure is in line with other software and often less in that there is no per transaction fee. Setup was easy, making new products or variants is also really easy. > > **Cons**: Freight setup is complicated but this isn’t really a problem of WOO, freight is complicated. We use a third party for freight pricing. The store adds the freight but we don’t actually use WOO for freight. > > We might have preferred a nicer look to the product listing but this works. We have never had a glitch and enjoy the simplicity of the program ----- Page: 1 / 43\ Next: [Next page](https://www.capterra.in/software/187800/woocommerce?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/187800/woocommerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data