--- description: Get information about CRFweb price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CRFweb Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Electronic Data Capture Software](/directory/30551/electronic-data-capture/software) > [CRFweb](/software/188160/edc-process) # CRFweb Canonical: https://www.capterra.in/software/188160/edc-process Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/188160/edc-process?page=2) > Independently audited, FDA compliant and market-proven EDC. The features and reliability of the big names at a fraction of the cost. > > Verdict: Rated **4.8/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CRFweb? Our market is global and we typically serve Pharma, Medical Devices and Food industries. We work with sponsors directly, CROs and educational establishments ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 8 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Clindox - **Location**: Sevenoaks, UK - **Founded**: 2012 ## Commercial Context - **Starting Price**: $9,000.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Please contact CRFWEB directly for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bangladesh, Belgium, Denmark, Finland, France, Germany, India, Ireland, Israel, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom ## Features - 21 CFR Part 11 Compliance - Audit Trail - Compliance Management - Data Import/Export - Distributed Capture - Document Classification - Document Imaging - Electronic Data Capture Software - Forms Management - HIPAA Compliant - Remote Data Capture - Scheduling Software - Trial Design ## Integrations (1 total) - Castor EDC ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) ## Category - [Electronic Data Capture Software](https://www.capterra.in/directory/30551/electronic-data-capture/software) ## Related Categories - [Electronic Data Capture Software](https://www.capterra.in/directory/30551/electronic-data-capture/software) - [Clinical Trial Management Software](https://www.capterra.in/directory/10035/clinical-trial-management/software) ## Alternatives 1. 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[Flex Databases platform](https://www.capterra.in/software/124010/flex-databases-platform) — 4.5/5 (13 reviews) ## Reviews ### "A game-changer that can help even the most complex clinical studies" — 4.0/5 > **GURUDATH** | *20 May 2021* | Research | Recommendation rating: 9.0/10 > > **Pros**: - It is an easy-to-deploy and use software for eCRF - Quick turnaround time in customer-support - Ability to access via mobile, tablet \& laptop - Excellent customer relationship management by the organization - Clindox - Numerous customizable options for user roles and access in the database > > **Cons**: - Some UI challenges during login that required users to refresh the page every time > > We used this product for a unique PK-based study that had subjects coming back for multiple site visits on a weekly basis and CRFweb was able address our need for customizing the eCRF as per the protocol requirements. It was even agile enough to change some of the aspects of the study databased during the study conduct due to protocol amendments. CRFweb also allows a lot of useful reports to be pulled independently by users (with appropriate access), without the need to contact the customer-support team. Even in extreme cases when they were contacted, the process of pulling out such specific reports turned out to be quite simple and easily reproducible. The same is true even for site-personnel who became well-versed on pulling out reports and entering data on the database, in a few days/with just a couple of try-outs. ----- ### "Review about the CRFWEB platform as an EDC" — 5.0/5 > **D.Sathish** | *11 March 2021* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: "Our CRO business handles international clinical trials. We have been using the CRFWEB system from Clindox for our EDC requirements for several years now. The system has everything our team requires to deliver efficient and compliant clinical trials. We have used a number of the additional modules included medical coding (MedDRA) and more recently their integrated randomization module and Kit Management. We've also utilized SDTM coding and have used the CRFWEB platform for successful FDA submissions. Having these features integrated into one platform is extremely beneficial and saved us a lot of time. The Clindox team have always dealt with any queries in a highly responsive and professional manner. I highly recommend them." > > **Cons**: Automation for eCTD specifications is not up to the expectations which they may improve very shortly. > > Excellent ----- ### "1st option - If you are planning move from Paper to electronic CRF" — 4.0/5 > **Divya** | *16 April 2020* | Research | Recommendation rating: 9.0/10 > > **Pros**: In true sense - Cost effective ,User friendly system with ease of design, Not require additional platform/software to access and design CRF. They listen to you very carefully and understand your problems before serving you with any solution. CRFWeb is also ask for your opinions to improve services. > > **Cons**: Definitely based on opinions from variety of clients they can improve system dashboard and other internal features of designing. Also in future i would like to see feature which allow sites to enter data online as well as offline. ----- ### "Rest at ease" — 5.0/5 > **Tamar** | *25 February 2020* | Biotechnology | Recommendation rating: 10.0/10 > > **Pros**: The intuitive way in which CRFweb was designed makes it easy to work with it independently. The interface is user-friendly and creates a welcoming perception. It is well-organized, making it easy to locate different tools and options. The different features and commands are readily understandable. Albeit help was provided whenever needed, minimal explanations were required in how to use CRFweb. We did not use this software over a long term yet but so far, the product was very reliable and no malfunctions were noted. > > **Cons**: During our experience nothing was noticed that we would like to have changed > > What a true benefit to choose Clindox. While CRFweb is a highly valuable tool, the people who stand behind it are truly amazing to work with. Every detail and to every request were met with high urgency and the team went above and beyond to help us. ----- ### "CRFweb Review" — 5.0/5 > **Judy** | *30 January 2020* | Research | Recommendation rating: 10.0/10 > > **Pros**: I have been using the CRFweb clinical trial application for over 3 years. We are delighted with how the system has helped us control, manage and report on the trial process. Working in the academic world, the competitive pricing is a big help and the cost of the CRFweb system is more than made up for by the significant time it saves. It's simple and logical to collect data, manage queries, report and generally keep studies on track. I am happy to recommend CRFWeb to anyone looking for a reliable, efficient, clinical trial EDC system > > **Cons**: I have been using the CRFweb clinical trial application for over 3 years. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/188160/edc-process?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/188160/edc-process) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data