--- description: Get information about Salesforce B2B Commerce price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce B2B Commerce Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/3/ecommerce/software) > [Salesforce B2B Commerce](/software/189692/salesforce-b2b-commerce) # Salesforce B2B Commerce Canonical: https://www.capterra.in/software/189692/salesforce-b2b-commerce Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/189692/salesforce-b2b-commerce?page=2) > Salesforce B2B Commerce offers buyers the seamless, self-service experience of online shopping with all B2B functionality they need. > > Verdict: Rated **4.8/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce B2B Commerce? For B2B companies that want to grow revenue online by making it easier for customers to buy, serving longtail customers better, and making sales teams more effective by automating order taking. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 9 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: B2B Commerce — Starter: 1% Gross Merchandise Value B2B Commerce — Growth: 2% Gross Merchandise Value USD (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Austria, Canada, Germany, Switzerland, United States ## Features - Abandoned Cart Saver - CRM Software - Catalog Management - Channel Management Software - Communication Management - Customer Management - Data Security - Discount Management - Electronic Payments - Email Marketing Software - Inventory Control Software - Inventory Management Software - Inventory Tracking - Marketplace Integration - Mobile Access - Multi-Channel Marketing - Order Management Software - Payment Options - Promotions Management - Real-Time Data - Reordering - Reporting/Analytics - Returns Management - Reviews Management - SEO Management - Shipping Management - Shopping Cart Software - Tax Management software - Third-Party Integrations - Website Management - eCommerce Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [eCommerce Software](https://www.capterra.in/directory/3/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.capterra.in/directory/3/ecommerce/software) - [Multi-Channel eCommerce Software](https://www.capterra.in/directory/31281/multi-channel-ecommerce/software) - [B2B eCommerce Platform](https://www.capterra.in/directory/31821/b2b-ecommerce-platform/software) - [Order Management System](https://www.capterra.in/directory/30225/order-management/software) - [Shopping Cart Software](https://www.capterra.in/directory/30848/shopping-cart/software) ## Alternatives 1. [Fishbowl](https://www.capterra.in/software/123794/fishbowl) — 4.2/5 (1087 reviews) 2. [NetSuite](https://www.capterra.in/software/135757/netsuite) — 4.2/5 (2003 reviews) 3. [Salesforce Commerce Cloud](https://www.capterra.in/software/180822/salesforce-commerce-cloud) — 4.6/5 (97 reviews) 4. [Cin7 Core](https://www.capterra.in/software/133038/cin7-core) — 4.3/5 (732 reviews) 5. [ShippyPro](https://www.capterra.in/software/164065/shippypro) — 4.7/5 (152 reviews) ## Reviews ### "Salesforce B2B Commerce simplified complex purchases and order management" — 5.0/5 > **Freda** | *31 January 2025* | Capital Markets | Recommendation rating: 9.0/10 > > **Pros**: The extension of commerce to all touchpoints across channels, out of the box design solutions headless commerce API's. > > **Cons**: The cross-channel ordering utilizing a single code base and AI > > The salesforce integration and speed across multiple channels with preferred payment method utilizing customizable workarounds that reduces manual workflows assist companies across multiple sectors achieve processing operation BPO optimization. ----- ### "Good, but complicated\!" — 5.0/5 > **Noah** | *29 March 2025* | Accounting Software | Recommendation rating: 8.0/10 > > **Pros**: Super thorough and powerful, can be customized to your liking > > **Cons**: can be very difficult to customize and make it impactful bc it can do so many things ----- ### "Salesforce B2B Commerce Is By Far The Best Software For Any Business" — 5.0/5 > **Tony** | *5 October 2023* | Media Production | Recommendation rating: 10.0/10 > > **Pros**: Everything is so customizable and easy to use. Talking to team members about the different features is easy and everyone always know what you are taking about. > > **Cons**: We have not found any issues or glitches with this software at all and we use it very often. > > Just a very pleasant piece of easy to use software. Wish we had started using it earlier. ----- ### "Salesforce B2B Commerce is the best ecommerce platform for managing and fulfilling online orders" — 5.0/5 > **Jason** | *31 July 2022* | Pharmaceuticals | Recommendation rating: 8.0/10 > > **Pros**: It is a very straightforward platform with no complicated UX. Inventory tracking and management are the best within SF B2B Commerce. Customer support is truly exceptional, they go into detail and solve issues in no time. Great for designing an online store and providing personalisation to visitors. Truly exceptional at product catalogue and checkout process. Offers customizable reporting and analytics that helps businesses to understand the present and future for ROI and conversions. > > **Cons**: The integration with another third-party application is complicated. Not the best shipping options available are present at the start unless you integrate with other applications. The high cost of implementation and monthly pricing is high, is a huge drawback. > > We wanted an eCommerce platform to manage all our products for our online store, manage orders and returns, manage to ship, and retarget lost leads all in one place. The platform is great for B2B providing a B2C-like experience. Very easy to use and manage. Offers great reporting features. ----- ### "Very powerful ecommerce platform" — 4.0/5 > **Fateyma** | *4 August 2022* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Salesforce B2B commerce is a very powerful e-commerce platform which is very easy to use and manage. The reporting within the platform is highly customisable. The order process and management is very straightforward and to the point. Great features around the online storefront and designing the online store. > > **Cons**: The only dislike from my side is the price of implementation and the overall cost of the platform, not recommended for small-sized businesses or startups. > > The platform provides a B2C-like experience to B2B organisations. Very efficient and easy to use and control. We wanted to manage all our online orders and increase the UX of our online store and Salesforce B2B commerce has made us convert very efficiently. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/189692/salesforce-b2b-commerce?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/189692/salesforce-b2b-commerce) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data