---
description: Get information about Loom price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Loom Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Screen Recording Software](/directory/31975/screen-recording/software) > [Loom](/software/191187/loom)

# Loom

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> Cloud-based screen and video messaging tool for async team communication via recording, sharing, editing, and viewer analytics.
> 
> Verdict: Rated **4.6/5** by 531 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Loom?

Individuals, teams, and enterprise organizations of all sizes across engineering, product management, sales, marketing, customer support, and education.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 531 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atlassian
- **Location**: San Francisco, US
- **Founded**: 2013

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Afrikaans, Armenian, Azerbaijani, Belarusian, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Marathi, Nepali, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Animation Software
- Annotations
- Audio Calls
- Audio Capture
- Collaboration Tools
- Commenting/Notes
- Content Library
- Content Management Software (CMS)
- Customizable Branding
- Desktop/Browser Sharing
- Discussions/Forums
- Engagement Tracking
- File Sharing Software
- Media Library
- Mobile Access
- Mobile Screen Sharing
- Reporting & Statistics
- Reporting/Analytics
- Scheduling Software
- Screen Capture
- Screen Recording Software
- Search/Filter
- Social Sharing
- Video Capture
- Video Creation
- Video Editing Software
- Video Support
- YouTube Uploading

## Integrations (25 total)

- Asana
- Atlas
- Calendly
- Chrome Enterprise
- ClickUp
- Confluence
- Customer Communities
- Elsevier Pure
- Figma
- GitLab
- Google Workspace
- Hopem Property Management Software
- InVision
- JIRA Service Management
- Jira

... and 10 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Screen Recording Software](https://www.capterra.in/directory/31975/screen-recording/software)

## Related Categories

- [Screen Recording Software](https://www.capterra.in/directory/31975/screen-recording/software)
- [AI Meeting Assistants](https://www.capterra.in/directory/34861/ai-meeting-assistants/software)
- [Video Hosting Software](https://www.capterra.in/directory/33355/video-hosting/software)
- [Team Communication Software](https://www.capterra.in/directory/31033/team-communication/software)
- [Productivity Software](https://www.capterra.in/directory/30968/productivity/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Snagit](https://www.capterra.in/software/209649/snagit) — 4.7/5 (502 reviews)
3. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24224 reviews)
4. [Zoom Workplace](https://www.capterra.in/software/144037/zoom-video-conferencing) — 4.6/5 (14689 reviews)
5. [OBS Studio](https://www.capterra.in/software/164144/obs) — 4.7/5 (1076 reviews)

## Reviews

### "Loom\! A great video recording app with AI" — 5.0/5

> **Mehran** | *20 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The videos get automatic titles and captions which is very helpful
> 
> **Cons**: If you mess up your recording you have to start from the beginning. There is no option to keep continuing after dinner point of time
> 
> My overall experience has been very positive. I used loom for a big project where i had to make almost 1500 videos from scratch and loom helped me in making all of those.Its built in AI features like auto captions, auto titles ,summary helped me a lot in doing my work effectively.I used used the option to add links extensively.

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### "Video creation and sharing made easy with Loom" — 5.0/5

> **Gouthami** | *5 January 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: What I like most about Loom is its ability to share recorded videos quickly, as it allows users to share them simply by providing a link.
> 
> **Cons**: What I like least about Loom is the limited options for customizing the appearance of the videos.
> 
> My overall experience with Loom has been positive.

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### "Highly pragmatic tool for video recording and sharing." — 4.0/5

> **Julian** | *24 September 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Ability to fire up Loom at any point and record any app or screen for sending to colleagues and customers.
> 
> **Cons**: Limited number of videos based on different plans seems over restrictive. Price went up when the company was acquired.
> 
> Excellent solution for recording videos, editing, and quick sharing. It helped our team with defining product requirements.

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### "Perfect for training overseas teams\!" — 5.0/5

> **Elysia** | *20 April 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects.
> 
> **Cons**: I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error.
> 
> I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful\!

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### "Disappointing Service" — 1.0/5

> **Amr** | *9 March 2026* | Financial Services Software | Recommendation rating: 0.0/10
> 
> **Pros**: The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature.
> 
> **Cons**: Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund.&#10;&#10;Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality.&#10;&#10;I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies.
> 
> Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot.

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## Links

- [View on Capterra](https://www.capterra.in/software/191187/loom)

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| de-CH | <https://www.capterra.ch/software/191187/loom> |
| en | <https://www.capterra.com/p/191187/Loom/> |
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| pt | <https://www.capterra.com.br/software/191187/loom> |
| pt-PT | <https://www.capterra.pt/software/191187/loom> |

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