--- description: Get information about Loom price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loom Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Video Making Software](/directory/31677/video-making/software) > [Loom](/software/191187/loom) # Loom Canonical: https://www.capterra.in/software/191187/loom Page: 1 / 22\ Next: [Next page](https://www.capterra.in/software/191187/loom?page=2) > AI-based video messaging platform that helps businesses record the screen and replace that meeting with a Loom video. > > Verdict: Rated **4.7/5** by 529 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Loom? Loom customers report time-savings, fewer meetings, increased prospecting success rates, and more efficient teamwork with video messaging. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 529 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Animation Software - Annotations - Audio Calls - Audio Capture - Collaboration Tools - Commenting/Notes - Content Library - Content Management Software (CMS) - Customizable Branding - Desktop/Browser Sharing - Discussions/Forums - Engagement Tracking - File Sharing Software - Media Library - Mobile Access - Mobile Screen Sharing - Reporting & Statistics - Reporting/Analytics - Scheduling Software - Screen Capture - Screen Recording Software - Search/Filter - Social Sharing - Video Capture - Video Creation - Video Editing Software - Video Support - YouTube Uploading ## Integrations (8 total) - Dropbox - Gmail - Intercom - Microsoft Teams - Slack - Trello - Zendesk Suite - inVision ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - 24/7 (Live rep) - Chat ## Category - [Video Making Software](https://www.capterra.in/directory/31677/video-making/software) ## Related Categories - [Video Making Software](https://www.capterra.in/directory/31677/video-making/software) - [Collaboration Software](https://www.capterra.in/directory/15/collaboration/software) - [Team Communication Software](https://www.capterra.in/directory/31033/team-communication/software) - [Screen Recording Software](https://www.capterra.in/directory/31975/screen-recording/software) - [Productivity Software](https://www.capterra.in/directory/30968/productivity/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.in/software/168668/microsoft-teams) — 4.5/5 (11135 reviews) 2. [Snagit](https://www.capterra.in/software/209649/snagit) — 4.7/5 (501 reviews) 3. [Slack](https://www.capterra.in/software/135003/slack) — 4.7/5 (24185 reviews) 4. [OBS Studio](https://www.capterra.in/software/164144/obs) — 4.7/5 (1075 reviews) 5. [Zoom Workplace](https://www.capterra.in/software/144037/zoom-video-conferencing) — 4.6/5 (14666 reviews) ## Reviews ### "Video creation and sharing made easy with Loom" — 5.0/5 > **Gouthami** | *5 January 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Loom is its ability to share recorded videos quickly, as it allows users to share them simply by providing a link. > > **Cons**: What I like least about Loom is the limited options for customizing the appearance of the videos. > > My overall experience with Loom has been positive. ----- ### "Loom\! A great video recording app with AI" — 5.0/5 > **Mehran** | *20 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The videos get automatic titles and captions which is very helpful > > **Cons**: If you mess up your recording you have to start from the beginning. There is no option to keep continuing after dinner point of time > > My overall experience has been very positive. I used loom for a big project where i had to make almost 1500 videos from scratch and loom helped me in making all of those.Its built in AI features like auto captions, auto titles ,summary helped me a lot in doing my work effectively.I used used the option to add links extensively. ----- ### "Loom: An Excellent Solution for Screen Recording and Remote Collaboration" — 5.0/5 > **Bruno** | *7 August 2026* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: I had the pleasure of using the application Loom in my work as a Marketing Executive Intern for Hackett \& Hackett International Group Limited, so I can proudly state that Loom has numerous advantages and a few disadvantages. First, I found it very helpful that the application has a wide variety of convenient screen recording features. Actually, you will hardly find any difficulties while using this application. Moreover, I found many video editing tools useful that can be used to create an excellent tutorial and other explanatory content. Undoubtedly, this software is appropriate for company purposes, such as creating onboarding materials, training videos, educational content, and other informative or explanatory materials. > > **Cons**: However, there are a few significant disadvantages in terms of the usability of this application. Firstly, there are limitations for a free plan, so you need to upgrade your status to access all of Loom’s functions. Secondly, it isn’t entirely video editing software; it’s more of a tool that allows for the fast production of video messages and screen recordings. In addition, this tool is cloud-based and requires an internet connection; therefore, it is less powerful and convenient than other desktop video editors. Additionally, long-length recordings might take up considerable space on one’s hard drive, and the video quality is determined by the user’s webcam, microphone, lighting, computer’s performance, and connection. > > My experience with this software has been overwhelmingly positive. It has been successfully used for the presentation of products, services, marketing campaigns, recorded websites, and other activities. I find this tool incredibly effective and convenient for use by an experienced digital marketer. ----- ### "Perfect for training overseas teams\!" — 5.0/5 > **Elysia** | *20 April 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects. > > **Cons**: I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error. > > I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful\! ----- ### "Disappointing Service" — 1.0/5 > **Amr** | *9 March 2026* | Financial Services Software | Recommendation rating: 0.0/10 > > **Pros**: The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature. > > **Cons**: Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund. Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality. I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies. > > Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot. ----- Page: 1 / 22\ Next: [Next page](https://www.capterra.in/software/191187/loom?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/191187/loom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data