---
description: Get information about Famepilot price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Famepilot Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Famepilot](/software/191699/famepilot)

# Famepilot

Canonical: https://www.capterra.in/software/191699/famepilot

> Empower Brands to manage Online Reputation, Reviews, and Track- Mentions, Complaints, Customer Experience, Customer Sentiments, WOM.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Famepilot?

Restaurants, Hotels, Healthcare, Retail, Food, Electronics and Educational Industry etc. or Basically for every Industry whose Business Growth depends on the Customer Experience \& Customer Sentiments.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Famepilot Internet
- **Founded**: 2018

## Commercial Context

- **Starting Price**: $15.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Canada, Egypt, France, Germany, Greece, Iceland, India, Indonesia, Italy, Malaysia, Netherlands, New Zealand, Nigeria, Singapore, South Africa, Sweden, Switzerland, United Arab Emirates and 3 more

## Features

- Campaign Management Software
- Customer Experience Management
- Customizable Templates
- Keyword Tracking
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Sentiment Analysis
- Social Media Integration
- Surveys & Feedback

## Integrations (4 total)

- Google My Business Review Manager
- Instagram
- Twitter/X
- YouTube Mentions

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software)
- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)
- [Review Management Software](https://www.capterra.in/directory/31024/review-management/software)

## Alternatives

1. [Trustpilot](https://www.capterra.in/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [rater8](https://www.capterra.in/software/177794/rater8) — 5.0/5 (181 reviews)
3. [Birdeye](https://www.capterra.in/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [TrueReview](https://www.capterra.in/software/210085/truereview) — 5.0/5 (150 reviews)
5. [Brand24](https://www.capterra.in/software/149054/brand24) — 4.7/5 (254 reviews)

## Reviews

### "Good For Franchise" — 5.0/5

> **Mukesh** | *17 March 2026* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: The central dashboard makes it easy to manage multiple franchise locations from one place. The QR-based review system alone helped us triple our customer reviews within a few months.
> 
> **Cons**: The mobile app works fine but could be made more intuitive and user-friendly in terms of navigation.
> 
> We run a restaurant franchise in South India and needed a centralized solution to handle reviews, keyword ranking, and store listings. Famepilot delivered. The platform sends on time alerts for new reviews and helps us auto-reply using templates and AI feature that feels human. Their QR-based feedback collection also boosted positive reviews by 3X\! Famepilot gives good value for money.

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### "Famepilot review" — 5.0/5

> **Amit** | *9 April 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: One of its kind and something which I have not seen anyone else doing
> 
> **Cons**: Nothing that they are not working on , they keep improving themselves
> 
> We belive that the most important factor for a restaurant brand’s success is customer experience and to monitor It and make it measurable we track the NPS. 

Famepilot helped us immensely to track our NPS score across our stores and capture data from our social media listings and our internal feedback system and  bring it on one platform. 

We found it so helpful that today NPS scores are benchmarked across all outlets and is an important KPI of key employees. 

Through services provided by Famepilot, we are focussing on providing value and efficient service that encourages high NPS score and better customer life cycle management.

The famepilot team is efficient and helps us achieve our goal and in turn leading to the best  reputation of our brand

-----

### "Review for Famepilot" — 5.0/5

> **Aditya** | *9 April 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use and visually clean presentation of data.
> 
> **Cons**: We have been using Famepilot for a couple of years now and have found it an excellent tool for customer listening.
By bringing in all the reviews on one platform, it makes it easy for us to draw on heat words to use for SEO and also, to find areas of improvement.
The ticketing solution has enabled us to drive home accountability to the last level in the organisation.
We get close to 2000+ reviews monthly on the platform and it is a key part in our Guest Satisfaction Journey.

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### "Awesome product" — 5.0/5

> **R Kevin** | *14 September 2021* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Really easy to use summary with daily reporting
> 
> **Cons**: Nothing  to dislike it’s a great product
> 
> Terrific support

-----

### "Berco's" — 5.0/5

> **Rushil** | *11 April 2022* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of managing all reviews from different platforms on a single dashboard, analysing the complete user experience
> 
> **Cons**: Unable to revert on zomato reviews itemwise, which would be a good use case for our organisation
> 
> Managing reviews and analysing customer experience from a single interface is a great function for an organisation like us to control and keep an eye on overall operations.

## Links

- [View on Capterra](https://www.capterra.in/software/191699/famepilot)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/191699/Famepilot/> |
| en-AE | <https://www.capterra.ae/software/191699/famepilot> |
| en-AU | <https://www.capterra.com.au/software/191699/famepilot> |
| en-CA | <https://www.capterra.ca/software/191699/famepilot> |
| en-GB | <https://www.capterra.co.uk/software/191699/famepilot> |
| en-IE | <https://www.capterra.ie/software/191699/famepilot> |
| en-IL | <https://www.capterra.co.il/software/191699/famepilot> |
| en-IN | <https://www.capterra.in/software/191699/famepilot> |
| en-NZ | <https://www.capterra.co.nz/software/191699/famepilot> |
| en-SG | <https://www.capterra.com.sg/software/191699/famepilot> |
| en-ZA | <https://www.capterra.co.za/software/191699/famepilot> |

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