---
description: Get information about TriNet price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: TriNet Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [PEO Software](/directory/32442/peo/software) > [TriNet](/software/192254/trinet)

# TriNet

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> PEO and ASO solutions, featuring an effective HR platform with self-service and mobile tools to manage your human resources needs.
> 
> Verdict: Rated **4.1/5** by 176 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses TriNet?

Small and medium size businesses.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 176 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: TriNet Group
- **Founded**: 1988

## Commercial Context

- **Pricing Details**: Please contact TriNet Group for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- 360 Degree Feedback Software
- Applicant Tracking Software
- Approval Process Control
- Benefits Management
- Candidate Management
- Compliance Management
- Dashboard Software
- Employee Database
- Employee Management
- Goal Setting/Tracking
- Interview Management
- Job Posting
- Mobile App
- Onboarding Software
- Payroll Management
- Payroll Reporting
- Performance Review Management
- Recruitment Management
- Reporting/Analytics
- Self Service Portal
- Surveys & Feedback
- Tax Compliance
- Time & Attendance
- Time Tracking Software
- Training Management

## Integrations (18 total)

- 360Learning
- BambooHR
- Boon
- Box
- Carta
- Electric AI
- G-P
- Google Cloud
- Greenhouse
- JazzHR
- Lattice
- Multiplier
- Okta
- OneLogin
- QuickBooks Online

... and 3 more integrations

## Support Options

- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [PEO Software](https://www.capterra.in/directory/32442/peo/software)

## Related Categories

- [PEO Software](https://www.capterra.in/directory/32442/peo/software)
- [Expense Report Software](https://www.capterra.in/directory/30559/expense-report/software)
- [Performance Management System](https://www.capterra.in/directory/30061/performance-appraisal/software)
- [Recruiting Software](https://www.capterra.in/directory/30602/recruiting/software)
- [Time and Expense Software](https://www.capterra.in/directory/30080/time-and-expense/software)

## Alternatives

1. [Paylocity](https://www.capterra.in/software/86714/webpay) — 4.3/5 (1928 reviews)
2. [Rippling](https://www.capterra.in/software/172127/rippling) — 4.9/5 (4862 reviews)
3. [BambooHR](https://www.capterra.in/software/110968/bamboohr) — 4.6/5 (3551 reviews)
4. [Connecteam](https://www.capterra.in/software/153140/connecteam) — 4.6/5 (5308 reviews)
5. [Paycom](https://www.capterra.in/software/130949/paycom) — 4.4/5 (1386 reviews)

## Reviews

### "TriNet reviews" — 5.0/5

> **Ankurjyoti** | *22 February 2025* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We've been a TriNet customer for 4 months so far, and I wouldn't recommend them to my friends or enemies. While our customer service rep has been very helpful, I have yet to successfully onboard a new employee (0 out of 5 so far) without a problem that requires reaching out to customer support.

Problems that I've reported when we first joined and have followed up on regularly have never been addressed. The single worst part of TriNet is its website, and it is also what you, as a customer, will interact with most frequently. It will throw errors, lose your entered information, refuse to load, and make your life miserable. Even something as simple as entering a new employee will take hours and require back and forth with customer support to figure out why the SSN you entered was replaced by a system-generated dummy one and is preventing your new employee from logging in.
> 
> **Cons**: I have been found the Trinet customer service are very good and responsible
> 
> Overall good.  Here's another example. Several months ago I began experiencing issues connecting to their I-9 certification service. I reported the issue which was related to weak encryption (and a Chrome update that refused to connect to the insecure server.) Nothing was done. A month went by and an update to Firefox prevented it from connecting as well. I escalated the issue, but nothing was done. It's been three months now and there's no ETA on the fix.

-----

### "Reliable HR Platform with Strong Support but Room for Improvement" — 4.0/5

> **Eddice** | *22 July 2026* | Real Estate | Recommendation rating: 7.0/10
> 
> **Pros**: TriNet provided a convenient all-in-one platform for payroll, benefits, and HR management. The payroll process was reliable, benefits administration was straightforward, and having HR resources available when questions arose was valuable. The platform helped simplify many administrative tasks and saved time.
> 
> **Cons**: Customer support response times could sometimes be slower than expected, especially for more complex issues. The platform can also be a bit difficult to navigate at times, and certain reports or features require more steps than necessary.
> 
> Overall, my experience with TriNet was positive. It is a solid HR and payroll solution that offers a comprehensive set of tools for managing employees, payroll, benefits, and compliance. While there are opportunities to improve customer support responsiveness and streamline the user interface, the platform performed reliably and met our business needs.

-----

### "Experience with paltform" — 4.0/5

> **Ellen** | *3 July 2026* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: Employee Management, process automation, connect 360 is a big help when an issue arises from employee
> 
> **Cons**: value of money and payroll and employee pay, the response on getting reports does not really helps out
> 
> Helpful but a bit expensive, it helps on having a quick answer to any question but getting a report they just send you a thread and not helping

-----

### "CX Failure" — 1.0/5

> **Dena** | *28 March 2026* | Professional Training & Coaching | Recommendation rating: 0.0/10
> 
> **Pros**: The sales experience was the highlight. Once we were handed off from sales to implementation the experience has been extremely negative in all aspects.
> 
> **Cons**: Where to start - the overall experience has been awful. Inconsistent messages, representatives (we haven't had one consistent rep since joining), process and pricing inconsistencies.  The overall customer experience the awful.
> 
> Perhaps the worst customer experience possible. The disconnect between what sales offers / promises and reality is significant. If I were an executive at TriNet, I would be concerned about retention and brand reputation. I will not recommend TriNet to anyone.

-----

### "Great for small businesses" — 5.0/5

> **Sam** | *13 July 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I love how everything HR is covered under one roof. As a small business with employees across multiple states, having a platform that is easy to navigate and user-friendly is important. TriNet also ensures that we stay compliant in all the states in which we operate\!
> 
> **Cons**: I wish there was an option to offer multiple carriers for benefits. We can only offer one carrier, so if someone's doctors are out of network, they don't have any recourse.

-----

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## Links

- [View on Capterra](https://www.capterra.in/software/192254/trinet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/192254/TriNet/> |
| en-AE | <https://www.capterra.ae/software/192254/trinet> |
| en-AU | <https://www.capterra.com.au/software/192254/trinet> |
| en-CA | <https://www.capterra.ca/software/192254/trinet> |
| en-GB | <https://www.capterra.co.uk/software/192254/trinet> |
| en-IE | <https://www.capterra.ie/software/192254/trinet> |
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| en-IN | <https://www.capterra.in/software/192254/trinet> |
| en-NZ | <https://www.capterra.co.nz/software/192254/trinet> |
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