17 years of helping Indian businesses
choose better software

What Is Jira?

Join 250,000+ satisfied customers using Jira to connect software and business teams. Whether it's Marketing or Engineering, there's a Jira built for your way of working. Manage simple and complex projects, align teams, and communicate effortlessly. Customize your workflow or choose from pre-configured templates. Integrate with over 3,000 apps to create a unified workspace with your preferred tools.

Who Uses Jira?

All teams

Where can Jira be deployed?

Cloud-based
On-premise

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Jira support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Angola, Australia, Austria, Belgium, Brazil and 27 others

Languages

Czech, Danish, English, French, German and 7 others

Jira pricing

Starting Price:

$7.16/month
  • Yes, has free trial
  • Yes, has free version

Jira has a free version and offers a free trial. Jira paid version starts at $7.16/month.

Pricing plans get a free trial

About the vendor

  • Atlassian
  • Located in San Francisco, US
  • Founded in 2013

Jira support

  • Phone Support
  • 24/7 (Live rep)
  • Chat

Countries available

Angola, Australia, Austria, Belgium, Brazil and 27 others

Languages

Czech, Danish, English, French, German and 7 others

Jira videos and images

Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface
View 6 more
Jira video
Jira Software - 1
Jira Software - 2
Jira Software - Turn features on & off
Jira Software - Customization
Jira Software - Jira mobile interface

Features of Jira

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Approval Process Control
  • Assignment Management
  • Audit Trail
  • Backlog Management
  • Budgeting/Forecasting
  • Business Process Automation
  • Calendar Management
  • Campaign Management Software
  • Capacity Management
  • Change Management Software
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Continuous Delivery
  • Customizable Dashboard
  • Dashboard Software
  • Data Connectors
  • Data Import/Export
  • Data Visualization Software
  • Debugging
  • Deployment Management
  • Document Management Software
  • Drag & Drop
  • Employee Database
  • Employee Management
  • Employee Scheduling Software
  • File Sharing Software
  • Forecasting
  • Forms Management
  • Gantt/Timeline View
  • Goal Management
  • Goal Setting/Tracking
  • Graphical User Interface
  • Idea Management Software
  • Integrated Development Environment
  • Inventory Management Software
  • Issue Management
  • Issue Tracking Software
  • Kanban Board
  • Log Collection
  • Marketing Automation Software
  • Marketing Calendar
  • Media Planning
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Marketing
  • Multiple Projects
  • Portfolio Management
  • Prioritization
  • Process Modeling & Designing
  • Product Roadmapping
  • Progress Tracking
  • Project Management Software
  • Project Planning Software
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking Software
  • Quality Assurance
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Reporting
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management Software
  • Resource Scheduling
  • Roadmapping
  • Search/Filter
  • Spend Management Software
  • Sprint Planning
  • Status Tracking
  • Sub-Task Management
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management Software
  • Task Progress Tracking
  • Task Scheduling
  • Third-Party Integrations
  • Ticket Management
  • Time & Expense Tracking
  • Time Tracking Software
  • Timesheet Management
  • Utilization Reporting
  • Vacation/Leave Tracking
  • Vendor Management Software
  • Version Control
  • Visualization
  • Widgets
  • Workflow Configuration
  • Workflow Management Software

Jira Alternatives

Zendesk provides the complete customer service solution that’s easy to use and scales with your business.
Microsoft Project is a simple, yet powerful tool to manage work from quick projects to more complex initiatives.
Azure is a comprehensive computing platform, providing cloud infrastructure, services, developer tools, and innovations in data and AI.
Conversations & collaboration in one place
Freshdesk is an easy-to-use customer service software that helps over 60,000 businesses worldwide create stellar customer experiences. Learn more about Freshdesk
Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
DevOps solution that streamlines the process of software development using repositories, testing, package management, and more.
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes.
Solution that lets users manage projects and commands, organize their cooperation with customers, and control their work performance.

Jira Reviews for Indian Users

Average score

Overall
4.4
Ease of Use
4.1
Customer Service Software
4.2
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Suman
Suman
Software Engineer in Canada
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful Project Management Tool.

5.0 2 months ago New

Comments: Jira has proven to be an effective solution for managing software development projects, facilitating better teamwork and task streamlining. It does, however, take some time and effort to completely understand all of its functions, but once configured, productivity will be increased.

Pros:

Jira has great project tracking and management features and is quite customizable. The agile boards make work management and sprint tracking easy, and the interaction with other programs like Confluence and Bitbucket is flawless. In addition to that, we can design intricate workflows that are particular to the needs of the company.

Cons:

Particularly for new users, the learning curve can be quite hard. Because there are so many features and options accessible, the UI might occasionally feel overwhelming and take time to get familiar with. Furthermore, the cost may be prohibitive for startups or smaller teams.

Terrence
Senior software engineer in US
Publishing, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Jira a tool you really need

4.0 last month New

Comments: Overall Jira is a powerful tool that provides robust tools to manage various projects.

Pros:

Jira is easy to use and has many help features to help with project management and time tracking. The software also provides robust reporting and integration with other software in your work flow

Cons:

On occasion the software can be slow to respond during peak hours.

Sebastian
Software architecture manager in Canada
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful and complex task/cases management tool

3.0 3 weeks ago New

Comments: It was very useful in a big company to gather requirements from different areas, but for work distribute inside a team it was cumbersome.

Pros:

The flows customization is very comprehensive and flexible. I used to create different flows depending on the input ticket

Cons:

The learning curve is steep and for simple cases it's more complex that necessary. It would be great to have the current powerful engine for some cases and something more simple for others

Balaji
Balaji
Product Owner in US
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

One of the best project management tool to work on agile methodology with scrum framework.

4.0 4 months ago

Comments: Jira software provides a strong support for agile approaches such as Scrum, including customized Scrum boards, sprints, and backlogs. Its highly customizable features allow teams to adjust workflows, fields, and issue kinds to their specific requirements, while real-time tracking enables data-driven decision-making for ongoing development. However, the numerous features and customization possibilities can complicate the initial setup, especially for newbies. Furthermore, Jira lacks built-in concept management features and may be too expensive for small teams or businesses. Despite these shortcomings, its connectivity with a wide range of tools and connectors contributes to a seamless project management ecosystem.

Pros:

Features such as Scrum boards, kanban board, sprints, and backlogs are great for teams who follow agile methodology. We can customize workflows, fields, and issue types as per our needs. Most important feature is that it enables us to track the project progress in realtime. In addition, it is compatible with many external apps and facilitate the smooth workflow.

Cons:

Extensive features and customization options can make the initial setup complex, especially for newcomers to project management tools. Its lacks built-in idea management functionality, we need to use some additional tools for brainstorming and concept development. Also, the pricing seems to be bit high and it may not be an affordable option for small teams or startups with limited budgets.

Mark
CEO in Netherlands
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Reliable work horse

5.0 3 weeks ago New

Comments: It simply works and we can rely on it. We use it for a lot of things.

Pros:

We can use it for multiple things in our business

Cons:

Sometimes you need to dig really deep in the user forums to find a solution

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