--- description: Get information about Jira price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Jira Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Jira](/software/19319/jira) # Jira Canonical: https://www.capterra.in/software/19319/jira Page: 1 / 616\ Next: [Next page](https://www.capterra.in/software/19319/jira?page=2) > Jira is a project tracking software that helps agile teams plan, track, and release software through comprehensive issue management. > > Verdict: Rated **4.4/5** by 15371 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Jira? Jira is used by software developers, marketing teams, project managers, IT departments, engineering teams, design teams, operations staff, and enterprise organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15371 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: $7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - Assignment Management - Business Process Automation - Calendar Management - Campaign Management Software - Campaign Scheduling - Campaign Tracking - Capacity Management - Collaboration Tools - Continuous Delivery - Dashboard Software - Data Visualization Software - Drag & Drop - Email Marketing Software - Employee Database - Employee Management - Employee Scheduling Software - Forms Management - Goal Management - Goal Setting/Tracking - Graphical User Interface - Ideation - Integrated Development Environment - Issue Tracking Software - Log Collection - Marketing Calendar - Messaging - Process Modeling & Designing - Product Roadmapping - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Project Time Tracking - Project Tracking Software - Real-Time Chat - Real-Time Reporting - Real-Time Updates - Reporting/Analytics - Reporting/Project Tracking - Resource Management Software - Resource Scheduling - Sprint Planning - Tagging - Task Editing - Task Progress Tracking - Templates - Time Tracking Software - Version Control - Visualization - Workflow Configuration ... and 59 more features ## Integrations (53 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.in/directory/30002/project-management/software) - [Task Management Software](https://www.capterra.in/directory/10030/task-management/software) - [App Development Software](https://www.capterra.in/directory/30082/application-development/software) - [Bug Tracking Software](https://www.capterra.in/directory/30090/bug-tracking/software) - [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software) ## Alternatives 1. [Clockify](https://www.capterra.in/software/169607/clockify) — 4.8/5 (9243 reviews) 2. [Asana](https://www.capterra.in/software/120550/asana-pm) — 4.5/5 (13574 reviews) 3. [monday.com](https://www.capterra.in/software/147657/monday-com) — 4.6/5 (6037 reviews) 4. [Trello](https://www.capterra.in/software/1010321/trello) — 4.5/5 (23533 reviews) 5. [Wrike](https://www.capterra.in/software/76113/wrike) — 4.4/5 (2994 reviews) ## Reviews ### "Powerful Project Control , Once you master the Complexity" — 5.0/5 > **Garima** | *3 February 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: Jira is bit pricey , but the value for money you get for tracking projects and teams is worth it. Customer support is helpful , though sometimes responses take a little patience. It can feel complex at first , but once you get the hang of it , task management becomes smooth. Collaborating on the projects and keeping everyone on the same page is seamless with boards and dashboards. Creating the visual workflows or diagrams is a breeze , making team planning and progress super clear. > > **Cons**: Jira can feel overwhelming at first with so many menus and options . Setting up workflows or boards takes time, especially if you are not tech savvy. Occasionally , small changes require multiple clicks , which can slow things down. > > Jira is powerful tool and keeps everything organized , though it takes little time to get comfortable honestly , because of its complexity , but once set up , managing tasks , team or projects becomes smooth and visible. ----- ### "Easy and efficient to use" — 5.0/5 > **Burri** | *14 May 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like using Jira because it simplifies project and task management for teams. The platform is easy to use and helps track progress, assign tasks, and manage workflows efficiently. Its project and team collaboration features improve communication and keep everyone aligned on priorities and deadlines. I also find the dashboards and reporting features useful for monitoring project status and productivity. One of the best things about Jira is that it can be customized according to company requirements, making it adaptable for different teams and workflows. The diagram creation and integration capabilities also help visualize workflows clearly and improve overall coordination. > > **Cons**: One thing I least like about Jira is that it can feel complex for new users due to its many features and customizations. Navigation sometimes becomes overwhelming with multiple boards and fields. Certain reports and dashboards also require additional learning and setup, especially in heavily customized company environments. > > Overall, my experience with Jira has been positive. It is a reliable platform for managing tasks, tracking project progress, and improving team collaboration. The customization options help adapt workflows based on company needs, and the platform supports better organization, transparency, and productivity across projects and teams. ----- ### "Reliable project tracking tool with a learning curve" — 4.0/5 > **Aniket** | *3 May 2026* | Banking | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about Jira is its strong task and bug tracking system. It makes it easy to assign issues, track their progress, and manage them efficiently within the team. The Agile boards (Scrum/Kanban) are very helpful for sprint planning and daily tracking. I also liked the ability to customize workflows and dashboards, which gives better visibility of the project. Overall, it really improves team collaboration and keeps everything organized. > > **Cons**: What I liked least about Jira is that it has a steep learning curve, especially for beginners. The interface can feel a bit cluttered and confusing at first. Setting up workflows and configurations takes time and isn’t very straightforward. Also, performance can sometimes slow down when working on large projects, which can affect productivity. > > My overall experience with Jira has been positive. I used it mainly for bug tracking and managing sprint tasks in an Agile environment. It helped the team stay organized and made it easy to track the status of issues. In the beginning, it felt a bit complex, but after getting used to it, it became an important part of our daily workflow. It improved coordination between testers and developers and made project tracking more structured and efficient. ----- ### "JIra: Chaos Into Clarity" — 4.0/5 > **Verified Reviewer** | *28 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Jira is how it brings clarity and control to what would otherwise feel like chaos. Managing complex projects can easily become overwhelming, but Jira gives a sense of structure and confidence that everything is on track. I especially appreciate how it keeps the whole team aligned — you always know who is doing what, and nothing slips through the cracks. Over time, it becomes more than just a tool; it feels like a reliable backbone for delivering projects smoothly and staying organized even during high-pressure situations. > > **Cons**: What I like least about Jira is how overwhelming it can feel at times, especially when you’re just getting started or trying to move quickly. The interface and configuration options, while powerful, can sometimes feel overly complex and slow things down instead of simplifying them. There are moments when something that should be simple ends up taking more effort than expected, which can be frustrating during tight deadlines. > > Overall, my experience with Jira has been a mix of challenge and reliability. In the beginning, it felt a bit overwhelming and hard to navigate, but as I spent more time with it, I started to appreciate the depth and control it offers. It gives a strong sense of organization and accountability, which becomes incredibly valuable when working on complex projects or tight deadlines. While it may demand some patience to fully get comfortable, once you do, it feels like a dependable partner that helps keep everything moving forward with clarity and confidence. ----- ### "Best tool for managing bugs and tasks across the entire team" — 5.0/5 > **Anonymous User** | *26 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The best part is how well it handles project and task management. As a QA engineer, creating bug reports, linking them to stories, and tracking their status all in one place is really helpful. The Scrum and Kanban boards give a clear picture of what's in progress and what's pending. Integration with tools like Confluence and Bitbucket makes team collaboration smooth and everything stays connected. > > **Cons**: The learning curve is steep for new users and the interface feels overwhelming at first with too many options and settings. Performance slows down when there are too many tickets and filters on the board. Diagram creation is very limited natively and you need third party plugins for anything visual which adds to the cost. Customer support mostly redirects you to documentation which isn't always helpful for specific issues. > > Jira has been a core part of our QA workflow for managing test cases, bugs, and sprint tasks. Once you get past the initial setup and learning phase it becomes very easy to use daily. Task management is solid for assigning tickets, setting priorities, and tracking progress works really well. Value for money is decent for mid to large teams but can feel expensive for smaller teams. Overall it is one of the most reliable project collaboration tools available, just needs some time to get fully comfortable with. ----- Page: 1 / 616\ Next: [Next page](https://www.capterra.in/software/19319/jira?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/19319/jira) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data