---
description: Get information about CareMessage price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CareMessage Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Patient Scheduling Software](/directory/33315/patient-scheduling/software) > [CareMessage](/software/194357/caremessage)

# CareMessage

Canonical: https://www.capterra.in/software/194357/caremessage

Page: 1 / 2\
Next: [Next page](https://www.capterra.in/software/194357/caremessage?page=2)

> CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the U.S.
> 
> Verdict: Rated **4.9/5** by 11 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses CareMessage?

FQHCs, community health centers, free and charitable clinics, tribal health organizations, and safety-net providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 11 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CareMessage

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Contact CareMessage for pricing details. Most of our pricing packages offer a price per patient based on the feature packaging with unlimited messaging.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Czech, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: United States

## Features

- Activity Dashboard
- Appointment Management
- Appointment Scheduling Software
- Campaign Management Software
- Confirmations/Reminders
- HIPAA Compliant
- Mobile Access
- Online Scheduling
- Patient Communications
- Patient Education
- Patient Monitoring
- Patient Questionnaires
- Patient Records Management
- Reminders
- Reporting/Analytics
- SMS Messaging
- Third-Party Integrations

## Integrations (5 total)

- Athena
- Dentrix
- Epic
- NextGen
- eClinicalWorks

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Patient Scheduling Software](https://www.capterra.in/directory/33315/patient-scheduling/software)

## Related Categories

- [Patient Scheduling Software](https://www.capterra.in/directory/33315/patient-scheduling/software)
- [Healthcare CRM Software](https://www.capterra.in/directory/30976/healthcare-crm/software)
- [Patient Management Software](https://www.capterra.in/directory/30780/patient-management/software)
- [Patient Engagement Software](https://www.capterra.in/directory/31085/patient-engagement/software)

## Alternatives

1. [Klara](https://www.capterra.in/software/203066/klara) — 4.6/5 (211 reviews)
2. [Carepatron](https://www.capterra.in/software/195467/care-patron) — 4.4/5 (843 reviews)
3. [DocVilla](https://www.capterra.in/software/203619/docvilla) — 5.0/5 (74 reviews)
4. [Phreesia](https://www.capterra.in/software/131633/phreesia) — 4.3/5 (166 reviews)
5. [Weave](https://www.capterra.in/software/141842/weave) — 4.3/5 (668 reviews)

## Reviews

### "CareMessage Feedback" — 5.0/5

> **Braya** | *24 April 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: CareMessage is so supportive and prompt with communication and meeting needs.
> 
> **Cons**: We would love if CareMessage developed an integrated patient portal so that we could use the CareMessage for ALL of our patient communication needs.
> 
> Phenomenal. Exceeds our expectations. CareMessage is so easy to work with and always helpful.

-----

### "Care Message Satisfaction" — 4.0/5

> **Cristela** | *22 April 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: User friendly, patients love the messaging feature.  Able to see the individual patient responses.  I like that we can stop the messages for patients that opt out.
> 
> **Cons**: Some of the corrective features are limited for supervisors.  I would love to see more flexibility with things we can correct on our end without reaching out to support.  For example; updating the message template once it has been used.  Also, would like to see a report on why the messages were not delivered so that we can correct the issue on our end.
> 
> It has been a good experience.  Once you become familiar with the features it is easy to navigate.  This has really helped our front desk staff become more efficient on patient reminders, hopefully reducing our no show rate.

-----

### "CareMessage" — 5.0/5

> **Zainab** | *24 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I love that there is not a limit of messages that can be sent. I also love the one to one messaging feature. The customer support team is absolutely amazing. I can not say enough good things about them. Getting set up was very easy as well and it is all user friendly.
> 
> **Cons**: I wish we had control over how long outreaches last for and also that outreaches came from the same phone number. Using different phone numbers for text messages makes patients think it is spam.
> 
> My experience has been great. The customer service from this team is unmatched.

-----

### "My experience with Care message application & the Amazing team to work with." — 5.0/5

> **Anu** | *13 March 2025* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The Care message product is easy to use. They have excellent customer service who respond in a timely manner \& go extra mile when needed to meet our needs. It's been an amazing partnership with Care message team  \& hope to continue to work with them to im\[prove \& empower patient care
> 
> **Cons**: The missing piece would be the  integration with the EHR for improved patient engagement. Especially when surveys are sent out through Care message the outcome or impact is not transferred to EHR. Only exception being appointment reminders. I am sure it should be possible in the near future to work in an integrated environment
> 
> My experience has been very positive. Customer service is an important aspect of this positive experience.  I look forward to working with the Care message team to improve, engage \& enhance patient care that is meaningful \& fulfilling.

-----

### "CareMessage is a MUST\!" — 5.0/5

> **Bella** | *3 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to send mass text outreaches, one-on-one messaging, and appointment reminders are integral to our practice. Recent implementation of automated post-appointment messaging has increased our satisfaction survey submissions significantly\! Their support team and customer success teams are easily the best I have ever worked with.
> 
> **Cons**: The Programs feature is something we have yet to employ, in part due to hesitancy around the frequency of messages and the inability to adjust the frequency.
> 
> I cannot say enough good things about CareMessage. Not only are they a company rooted in achieving health equity and making messaging available to everyone, the product itself is intuitive to use and allows us to readily reach our patients. With this tool, we can provide patients information that empowers them to take control of their healthcare - from referral follow up, social drivers of health resources, routine health promotion, education, and disease prevention messages, and collecting patient satisfaction data, CareMessage allows clinics to do all of this and so much more. I would recommend this product 12/10 times.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.in/software/194357/caremessage?page=2)

## Links

- [View on Capterra](https://www.capterra.in/software/194357/caremessage)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/194357/CareMessage/> |
| en-AE | <https://www.capterra.ae/software/194357/caremessage> |
| en-AU | <https://www.capterra.com.au/software/194357/caremessage> |
| en-CA | <https://www.capterra.ca/software/194357/caremessage> |
| en-GB | <https://www.capterra.co.uk/software/194357/caremessage> |
| en-IE | <https://www.capterra.ie/software/194357/caremessage> |
| en-IL | <https://www.capterra.co.il/software/194357/caremessage> |
| en-IN | <https://www.capterra.in/software/194357/caremessage> |
| en-NZ | <https://www.capterra.co.nz/software/194357/caremessage> |
| en-SG | <https://www.capterra.com.sg/software/194357/caremessage> |
| en-ZA | <https://www.capterra.co.za/software/194357/caremessage> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"CareMessage","description":"CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Powered by the Health Equity Engine™, the platform enables organizations to combine messaging, data, and interoperability to increase access to care, improve clinical outcomes, and address social drivers of health.\n\nWith 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9e9f52e2-a536-4f0e-9cdc-9e35f922ca38.png","url":"https://www.capterra.in/software/194357/caremessage","@id":"https://www.capterra.in/software/194357/caremessage#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":11},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.in/software/194357/caremessage#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is CareMessage?","@type":"Question","acceptedAnswer":{"text":"CareMessage is the technology non-profit building the largest patient engagement platform for low-income populations in the United States. Powered by the Health Equity Engine™, the platform enables organizations to combine messaging, data, and interoperability to increase access to care, improve clinical outcomes, and address social drivers of health.With 20 million patients reached since 2013, CareMessage is the only patient engagement solution proven to improve health equity at scale. The team, many with lived experiences in these communities, leverages a nonprofit model to reinvest revenue into impact. CareMessage is the partner of choice for organizations committed to advancing health equity.","@type":"Answer"}},{"name":"Who Uses CareMessage?","@type":"Question","acceptedAnswer":{"text":"FQHCs, community health centers, free and charitable clinics, tribal health organizations, and safety-net providers.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/194357/caremessage#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Patient Scheduling Software","position":2,"item":"/directory/33315/patient-scheduling/software","@type":"ListItem"},{"name":"CareMessage","position":3,"item":"/software/194357/caremessage","@type":"ListItem"}]}]}
</script>