---
description: Get information about HotTelecom price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HotTelecom Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [HotTelecom](/software/195376/hottelecom)

# HotTelecom

Canonical: https://www.capterra.in/software/195376/hottelecom

> All your business communication needs are made available affordably with easy steps.
> 
> Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses HotTelecom?

We can help SME business to find the best VoIP telephony solution.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: HotTelecom
- **Founded**: 2009

## Commercial Context

- **Starting Price**: PLN 5.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Poland

## Features

- Call Recording Software
- Call Routing
- IVR
- Virtual Extensions

## Support Options

- Chat

## Category

- [Cloud PBX Software](https://www.capterra.in/directory/31102/cloud-pbx/software)

## Alternatives

1. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (465 reviews)
2. [VoIP.ms](https://www.capterra.in/software/203084/voip-ms) — 4.8/5 (697 reviews)
3. [HoduPBX](https://www.capterra.in/software/208449/hodupbx) — 5.0/5 (21 reviews)
4. [Zoom Phone](https://www.capterra.in/software/208535/zoom-phone) — 4.5/5 (243 reviews)
5. [Telnyx Suite](https://www.capterra.in/software/173804/telnyx) — 4.8/5 (195 reviews)

## Reviews

### "One of the best phone number provider" — 5.0/5

> **Helen** | *7 May 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: We have purchased a phone number from Hottelecom to get the ability to communicate with our clients/partners from the specific country without any difficulties. And we do not need local presence to connect such a phone number. Their client support helped us so set up everything and answered all our questions.
> 
> **Cons**: It would be great to get a video calling option. They say it will be added in the future.
> 
> We use Hottelecom's phone number to communicate with our clients and partners from the specific country. Now the process is simpler and more effective than it was before.

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### "Great tool for marketing campaigns" — 5.0/5

> **Verified Reviewer** | *30 March 2021* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: We have got a full package of needed services when purchasing one software from them - Virtual SMS number. They also helped us to set up everything and now we have all the needed tools in one place.
> 
> **Cons**: It would be great if they make geo coverage of SMS numbers for registrations wider.
> 
> We use Hottelecom services for our marketing campaigns. SMS phone numbers let us register the accounts on needed webservices and also receive messages from leads with all the statistics needed for further decisions.

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### "Easy to use and to set up service" — 5.0/5

> **Jacob** | *18 November 2019* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: Very friendly and responsive support service\! They helped me to find the best telephony solution for my business in 10 minutes. This company also provide a wide range of different high-quality announcers to record voicemail greeting.
> 
> **Cons**: Nothing major to think of. All little issues I had was instantly fixed by HotTelecom support team.
> 
> I can really recommend this service. Easy to set up and to use. Call forwarding both to SIP or to a phone number works perfectly and ensure high-quality connection.

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### "Very good VoIP solution to increase your work effectiveness" — 5.0/5

> **Max** | *3 February 2020* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: HotTelecom provides us with the virtual phone number and some additional services such as a complicated IVR tree and music on hold. They understood our needs and offered the needed solution within a very short period of time. Now we have a great and stable telecom solution for our business that also has an impact on our total productivity in working with incoming calls.
> 
> **Cons**: We get everything we need, so there are no negative points to tell about.
> 
> Our company receives a lot of incoming calls every day. It is a very time-consuming process - to forward call to the needed department or to provide the caller with another phone number for a contact with the needed employee. With HotTelecom we get an IVR tree solution that helps our clients and partners to choose the needed direction by themselves. We can use only one phone number for different needs and save time and money.

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### "Reliable at all times" — 4.0/5

> **Wagner** | *8 July 2021* | Telecommunications | Recommendation rating: 9.0/10
> 
> **Pros**: The call quality is very good and the support response is fast. This is very important in order to have our lines working at all times and very minimal downtime if it every happens.
> 
> **Cons**: The online panel is a bit complicated at first to find call history details and other important information, but it gets easier after a few weeks
> 
> We like the call quality and the price is very competitive. We have not experienced any downtime as of yet, but the very few times we contacted support it was fast and reliable

## Links

- [View on Capterra](https://www.capterra.in/software/195376/hottelecom)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/195376/HotTelecom/> |
| en-AE | <https://www.capterra.ae/software/195376/hottelecom> |
| en-AU | <https://www.capterra.com.au/software/195376/hottelecom> |
| en-CA | <https://www.capterra.ca/software/195376/hottelecom> |
| en-GB | <https://www.capterra.co.uk/software/195376/hottelecom> |
| en-IE | <https://www.capterra.ie/software/195376/hottelecom> |
| en-IL | <https://www.capterra.co.il/software/195376/hottelecom> |
| en-IN | <https://www.capterra.in/software/195376/hottelecom> |
| en-NZ | <https://www.capterra.co.nz/software/195376/hottelecom> |
| en-SG | <https://www.capterra.com.sg/software/195376/hottelecom> |
| en-ZA | <https://www.capterra.co.za/software/195376/hottelecom> |

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