--- description: Get information about Cinch price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Cinch Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Cinch](/software/196019/cinch-marketing) # Cinch Canonical: https://www.capterra.in/software/196019/cinch-marketing Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/196019/cinch-marketing?page=2) > Cinch is a customer data and marketing automation platform—all in one. > > Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Cinch? Local businesses, quick lube shops, pest control, full service auto shops, tire shops, brake shops, golf courses, climbing gyms, and any B2C business with multiple locations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 6 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Cinch - **Location**: Riverton, US - **Founded**: 2016 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Pricing is based on location and/or database size. Contact Cinch for more information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Advertising Management - Audience Targeting - Behavioral Analytics - Campaign Analytics - Campaign Management Software - Cross Channel Attribution - Customer Experience Management - Customer Journey Mapping - Customer Profiles - Customer Segmentation - Customizable Templates - Data Import/Export - Drip Campaigns - Email Marketing Software - Engagement Tracking - Landing Pages/Web Forms - Lead Management Software - Marketing Automation Software - Multi-Channel Distribution - Multi-Channel Marketing - Multi-Touch Attribution - Negative Feedback Management - Performance Metrics - Personalization Software - ROI Tracking - Reporting & Statistics - Review Request - Segmentation - Social Marketing - Template Management - Third-Party Integrations ## Integrations (25 total) - Aircall - Approach - AutoOps - AutoVitals - Autodata Platform - Briostack - CallTools - FieldRoutes - Google Ads - Google Ads Creator - Meta for Business - Mindbody - Newstore - PM Attendant - PestPac ... and 10 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software) ## Related Categories - [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software) - [Customer Journey Mapping Tools](https://www.capterra.in/directory/31537/customer-journey-mapping-tools/software) - [Marketing Attribution Software](https://www.capterra.in/directory/31081/marketing-attribution/software) - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) - [Customer Data Platforms](https://www.capterra.in/directory/31334/customer-data-platform/software) ## Alternatives 1. [Systeme.io](https://www.capterra.in/software/198994/systeme) — 4.8/5 (2126 reviews) 2. [ActiveCampaign](https://www.capterra.in/software/79367/activecampaign) — 4.6/5 (2561 reviews) 3. [MailerLite](https://www.capterra.in/software/136603/mailerlite) — 4.7/5 (2256 reviews) 4. [Brevo](https://www.capterra.in/software/132996/brevo) — 4.6/5 (3408 reviews) 5. [Mailchimp](https://www.capterra.in/software/110228/mailchimp) — 4.5/5 (17572 reviews) ## Reviews ### "A versatile business tool vital to our success" — 5.0/5 > **Brookelynn** | *21 August 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: There’s nothing my business can’t do with Cinch. We use this tool for every part of our customer communication journey as well as key lead generating campaigns. The team behind the product is also fantastic. > > **Cons**: There’s a learning curve, but once you get comfortable you’re off to the races. > > Cinch is an amazing software with the team to match. Always innovating and improving, the capabilities Cinch provides allows me as a marketing director to answer “YES” every time I’m asked “is this possible?”. ----- ### "Powerful CRM with More Features and Value Than My Last, Despite Some Hiccups and Extra Time Required" — 4.0/5 > **Joe** | *30 March 2026* | Automotive | Recommendation rating: 3.0/10 > > **Pros**: Cinch has been a game changer for my business. Since switching, I’ve seen more reviews, more positive customer feedback, and greater overall value than I got from my previous CRM. I believe the investment in Cinch is paying off, and their support team has been responsive and helpful throughout the process. > > **Cons**: It feels like I’m constantly reaching out to Cinch to correct issues and update inaccurate data. We’re coming up on nearly a year of using Cinch, and I’m still contacting support on a weekly basis. The main problem is a lack of thoroughness. When I’m told an issue is fixed, I often have to be cautious because the resolution is not always complete. Overall, I’m spending far more time than expected managing my CRM. > > Overall, my experience with Cinch has been positive. It offers more functionality than my last CRM and has helped deliver real value for my business. While it has taken more time than expected and had more hiccups, the added capabilities and responsive support have made it worthwhile. ----- ### "Exactly the company you need with the support that exceeds expectations" — 5.0/5 > **Brooklyn** | *14 August 2025* | Online Media | Recommendation rating: 10.0/10 > > **Pros**: The onboarding process was seamless and simple. Then the support that \[sensitive content hidden\] has offered in building out these journeys and creatives while presenting data in an easy-to-understand way\! > > **Cons**: The cost is still high for us, being a smaller company. I wish that it had full CRM capabilities so we could operate out of it more frequently for follow-ups. > > Spectacular onboarding, incredible customer service, and truly a pleasure to partner together. Very excited to continue to see the ROI from these efforts. ----- ### "Cinch has transformed our marketing\!" — 5.0/5 > **Verified Reviewer** | *15 January 2020* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: How easy it was, I just drug and dropped all the flows I wanted to create. It was intuitive and seamless. > > **Cons**: I sent a few too many emails, but that's not really a problem\! > > We have had a lot of positive response to our marketing efforts sent through Cinch. It has made things easier to organize, and our users have been happy with the content. ----- ### "Best Marketing Automation I've ever used" — 5.0/5 > **Bryce** | *15 January 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The data insights and customer personas are incredible, building automated journeys for our customers based off that data and the insights is really simple and the price is phenomenal\! Their support and training is top notch and the absolute best thing about Cinch is the ROI we've received, it can't be beat\! > > **Cons**: I had to contact Cinch directly to create my account. There are several account management features I have to do through their support and can't do directly in my account yet. They say this is coming. > > CINCH is the type of software that allows you to run your email/mail marketing campaigns with ease. It allows you to create more targeted campaigns, while A/B testing which ones work the best for your customer base. You can set them and forget them, if you are that type, or you can build the campaigns step by step and then analyze the data using the many reports that CINCH provides. We have found CINCH to be the future of our email/mail marketing. We’ve seen great results thus far and believe that trend to continue. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/196019/cinch-marketing?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/196019/cinch-marketing) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data