---
description: Get information about Guest Suite price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Guest Suite Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Guest Suite](/software/196590/guest-suite)

# Guest Suite

Canonical: https://www.capterra.in/software/196590/guest-suite

> Boost your online reputation and local visibility with our customer review management and local marketing tool.
> 
> Verdict: Rated **4.7/5** by 3 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Guest Suite?

Our tool is designed for all physical points of sale and professionals without a storefront. It’s built to meet the needs of both independent businesses and multi-location networks.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 3 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guest Suite

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Nos tarifs sont dégressifs en fonction de votre nombre de point de vente.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Italian, Spanish
- **Available Countries**: Belgium, Canada, France, Germany, Ireland, Italy, Spain, Switzerland, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Brand Tracking
- CES Survey Structure
- CSAT Survey Structure
- Campaign Analytics
- Campaign Management Software
- Competitive Analysis
- Customer Experience Management
- Customer Segmentation
- Customizable Forms
- Customizable Templates
- Dashboard Software
- Data Import/Export
- Data Visualization Software
- Email Management Software
- Engagement Tracking
- Feedback Management
- Keyword Tracking
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- Negative Feedback Management
- Process/Workflow Automation
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- SEO Management
- SMS Messaging
- Sentiment Analysis
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software
- Third-Party Integrations
- Trend Analysis
- Visual Analytics

## Integrations (22 total)

- Asterio
- Ava
- Booking
- FASTbook
- GeHo
- Google Business Review Link Generator
- Google My Business Post Scheduler
- Google My Business Pro Services
- Google My Business Review Manager
- Kepler
- LoungeUp
- Medialog Hotel
- Mews
- Misterbooking PMS
- Resalys

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Review Management Software](https://www.capterra.in/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.in/directory/31024/review-management/software)
- [Brand Management Tool](https://www.capterra.in/directory/30531/brand-management/software)
- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)
- [Reputation Management Software](https://www.capterra.in/directory/30750/reputation-management/software)
- [Campaign Management Software](https://www.capterra.in/directory/30012/campaign-management/software)

## Alternatives

1. [Trustpilot](https://www.capterra.in/software/169618/trustpilot) — 4.5/5 (1202 reviews)
2. [Birdeye](https://www.capterra.in/software/152997/birdeye) — 4.7/5 (702 reviews)
3. [rater8](https://www.capterra.in/software/177794/rater8) — 5.0/5 (181 reviews)
4. [GiveMe5.ai](https://www.capterra.in/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)
5. [TrueReview](https://www.capterra.in/software/210085/truereview) — 5.0/5 (150 reviews)

## Reviews

### "Super outil de gestion des avis et fiches Google" — 5.0/5

> **Paul** | *16 October 2025* | Textiles | Recommendation rating: 10.0/10
> 
> **Pros**: Logiciel ultra intuitif et ergonomique. Pratiquement 90% de ma gestion d'e-réputation est automatisé. Je n'ai jamais besoin de m'en soucier. Que ce soit la collecte d'avis ou la réponse aux avis, tout se fait automatiquement.
> 
> **Cons**: Pas la possibilité de publier ou faire des posts directement sur les réseaux sociaux pour mettre en avant les avis.
> 
> Logiciel simple d'utilisation, qui permet d'aller très loin dans la gestion des avis mais surtout dans l'analyse de la satisfaction client grâce à la nouvelle analyse sémantique. Un accompagnement au top, toujours dispo \!

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### "Une solution de gestion de e-réputation efficace" — 4.0/5

> **Florian** | *7 February 2024* | Professional Training & Coaching | Recommendation rating: 8.0/10
> 
> **Pros**: Les avis issus de nombreuses plateformes d'avis rassemblés sur une seule page, la possibilité de répondre aux avis directement depuis l'outil sur certaines plateformes, les enquêtes de satisfaction personnalisables
> 
> **Cons**: L'interface pas toujours très intuitive et assez vieillissante sur certains écrans de l'outil

-----

### "Outil recueil avis clients" — 5.0/5

> **Morgane** | *23 September 2022* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: L'enquête est personnalisable et permet d'aborder tous les points nécessaires au recueil de l'avis client. La version booster est un vrai plus. Il est très facile de répondre aux avis déposés par les clients. Le service client est plutôt réactif et vous accompagne si vous rencontrez des problèmes dans la configuration ou l'envoi d'enquêtes.
> 
> **Cons**: Attention à bien rentrer les bonnes informations lors de l'import pour avoir un suivi des clients que vous allez solliciter à plusieurs reprises.

## Links

- [View on Capterra](https://www.capterra.in/software/196590/guest-suite)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/196590/Guest-Suite/> |
| en-AE | <https://www.capterra.ae/software/196590/guest-suite> |
| en-AU | <https://www.capterra.com.au/software/196590/guest-suite> |
| en-CA | <https://www.capterra.ca/software/196590/guest-suite> |
| en-GB | <https://www.capterra.co.uk/software/196590/guest-suite> |
| en-IE | <https://www.capterra.ie/software/196590/guest-suite> |
| en-IL | <https://www.capterra.co.il/software/196590/guest-suite> |
| en-IN | <https://www.capterra.in/software/196590/guest-suite> |
| en-NZ | <https://www.capterra.co.nz/software/196590/guest-suite> |
| en-SG | <https://www.capterra.com.sg/software/196590/guest-suite> |
| en-ZA | <https://www.capterra.co.za/software/196590/guest-suite> |
| fr | <https://www.capterra.fr/software/196590/guest-suite> |
| fr-BE | <https://fr.capterra.be/software/196590/guest-suite> |
| fr-CA | <https://fr.capterra.ca/software/196590/guest-suite> |
| fr-LU | <https://www.capterra.lu/software/196590/guest-suite> |

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