--- description: Get information about Scal-e price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Scal-e Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Scal-e](/software/196666/scal-e) # Scal-e Canonical: https://www.capterra.in/software/196666/scal-e Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/196666/scal-e?page=2) > Scal-e centralise les données clients et orchestre des campagnes omnicanales pour réduire les coûts d’acquisition et de fidélisation. > > Verdict: Rated **4.9/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Scal-e? B2B and B2C companies in all sectors - Retail - E-commerce - Consumer goods - Financial services - Pharmaceutical - Travel \& Hospitality - Telecommunications - Others ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 15 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.9/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Scal-e - **Location**: Paris, France - **Founded**: 2007 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Please contact Scal-e directly for pricing details - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, Portuguese, Spanish - **Available Countries**: Algeria, Australia, Belgium, Canada, China, France, Ireland, Luxembourg, Mexico, Monaco, Morocco, Russia, Switzerland, Tunisia, United Kingdom, United States ## Features - 2-Way Messaging - A/B Testing - Access Controls/Permissions - Address Validation - Automated Responses - CRM Software - Campaign Planning - Conversion Tracking - Customer Activity Tracking - Customer Database - Customer History - Customer Profiles - Customer Segmentation - Data Capture and Transfer - Data Cleansing - Data Connectors - Data Extraction Software - Data Governance Software - Data Synchronization - ETL - Extract Transfer Load - Email Marketing Software - Engagement Tracking - Feedback Management - Information Governance - Landing Pages/Web Forms - Live Chat Software - Loyalty Cards - Loyalty Program - Marketing Automation Software - Mass Texting - Match & Merge - Membership Management Software - Message Personalization - Metadata Management tools - Multi-Account Management - Multi-Channel Communication - Multi-Channel Data Collection - Multiple Data Sources - Personalization Software - Post Scheduling - Promotions Management - Reporting/Analytics - Rewards Management - SMS Notifications - Scheduled Messaging - Social Marketing - Social Promotion - Survey/Poll Management - Surveys & Feedback - Visual Analytics ... and 39 more features ## Integrations (10 total) - Capency - Fastmag - Google Analytics 360 - Klara - MongoDB - Odoo - Tableau - Twitter/X - Yahoo Mail - YouTube ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - Chat ## Category - [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software) - [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software) - [Customer Data Platforms](https://www.capterra.in/directory/31334/customer-data-platform/software) - [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software) - [Marketing Automation Software](https://www.capterra.in/directory/6/marketing-automation/software) ## Alternatives 1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Salesforce Marketing Cloud](https://www.capterra.in/software/7723/salesforce-marketing-cloud) — 4.2/5 (526 reviews) 3. [Thryv](https://www.capterra.in/software/156926/thryv) — 4.2/5 (505 reviews) 4. [Maropost](https://www.capterra.in/software/147905/maropost-marketing-cloud) — 3.9/5 (15 reviews) 5. [Marketing 360](https://www.capterra.in/software/148516/marketing-360) — 4.5/5 (1132 reviews) ## Reviews ### "Very useful tool to reach my sales goals" — 5.0/5 > **Pierre** | *16 February 2021* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I would see two main pros here. 1) First, the tool is easy to use. The UX is intuitive so I don't have too look too much for the functionality I need. It makes me save time. I have full control over the messages I deliver and I can track that easily. My prospects' engagement has soared. 2) The Scal-e team delivers a great customer service. Working in a highly customer-centric focus myself, I appreciate that they are like-minded, and they have been helping me a lot on how to maximize my investment with them. > > **Cons**: I think it works all good for me. Maybe I will need their support when I want an even more elaborate usage. > > I would say fantastic\! ----- ### "Local and global marketing enhanced" — 5.0/5 > **Verified Reviewer** | *15 February 2021* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We use Scal-e for unify our marketing and communication across all our entities. This platform is a right step to take for Distributed Marketing : Very good interface and well optimized to be used globally and locally. The IT teams customized all the profiles I need for all types of users, according to my needs. Practical and convenient. Quickly integrated and adopted by all my affiliates. > > **Cons**: As it's a all integrated hub , we replaces all our marketing tool by Scal-e platform. It took some time for the teams to get used to it . Good point, the online support and courses helped a lot. > > It's hard to navigate the galaxy of marketing software packages. After several disappointments, I did my research to finally find the "Real CDP" label. Among them, a French solution that I chose for practicality. ----- ### "Scal-e MarTech Suite truly helped us to scale our digital marketing activities" — 5.0/5 > **Loic** | *16 February 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The software is easy of use and it was also pretty fast to perform all the initial setup. We very much like their "solution by industry" which helped us to start a live pilot in a matter of days. > > **Cons**: So far so good\! we still have lots of additional features to discover - to decide on using them or not. > > Step by step we are scaling up its use for additional marketing activities. ----- ### "Say yes to Scal-e\!" — 5.0/5 > **Doreen** | *16 February 2021* | Textiles | Recommendation rating: 10.0/10 > > **Pros**: Scal-e is able to customize everything depending on your needs and adapts perfectly to your business environment\! The initial set-up stage was as professional as today's daily support. Handling your database, sending out communication campaigns, managing a loyalty program ... everything is easy and highly efficient with Scal-e. Moreover, the team is always ready to help, it is very pleasant to work with them and to build up a relationship. > > **Cons**: Scal-e always offers new features and constantly strikes at becoming even more user friendly, the little feedback I have given in the past had been taken into account, there is nothing I can complain about today. > > My overall experience with Scal-e is utterly satisfying, I highly recommend this platform to anyone who wishes to take customer marketing to the next level \! ----- ### "Excellent end-to-end platform" — 5.0/5 > **Guillaume** | *18 February 2021* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: We use Scal-e on a daily basis and the solution has everything we need (marketing stack, privacy module, DQM, loyalty program, distributed marketing, etc.) is there. The goal is achieved for us, at a pretty good price, even with a large volume of data and users having to log in. > > **Cons**: Everything is integrated and the coverage is vast, it means that you can replace pretty much every marketing tools with Scal-e but you also need teams which know their responsibilities and willing to get used to it. Good points, user friendly and the online support and courses helped a lot. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/196666/scal-e?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/196666/scal-e) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Structured Data