---
description: Get information about Telephone Management Software price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Telephone Management Software Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/30083/call-accounting/software) > [Telephone Management Software](/software/19710/telephone-management-software)

# Telephone Management Software

Canonical: https://www.capterra.in/software/19710/telephone-management-software

> Call accounting solution that connects with various telephone systems and helps generate incoming and outgoing call reports .
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Telephone Management Software?

Windows-based call accounting solution that enables businesses of all sizes to track calls through incoming \& outgoing call reports and real-time updates.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 3.5/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: PABXSoft International

## Commercial Context

- **Starting Price**: A$600.00
- **Pricing model**: Per User
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia

## Features

- By-Extension Reporting
- Call Duration
- Call Monitoring Software
- Caller ID
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Call Accounting Software](https://www.capterra.in/directory/30083/call-accounting/software)

## Alternatives

1. [OfficeWatch Call Reporting](https://www.capterra.in/software/16978/officewatch-call-accounting) — 4.8/5 (4 reviews)
2. [Shadow CMS](https://www.capterra.in/software/34512/shadow-cms) — 2.0/5 (1 reviews)
3. [Proteus](https://www.capterra.in/software/177429/call-accounting-software) — 4.3/5 (3 reviews)
4. [VXTracker](https://www.capterra.in/software/18773/vxtracker) — 5.0/5 (1 reviews)
5. [Comm One Call Accounting](https://www.capterra.in/software/130807/call-accounting-pro) (0 reviews)

## Reviews

### "Can't complain\!\!\!" — 5.0/5

> **Darlene** | *23 August 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about it is reduces the number of multiple phone lines. It also has several beneficial features.
> 
> **Cons**: I do not have any cons yet so far. It has been working well for me.
> 
> I have enjoyed the system. It works well with call forwarding and even conferencing.

-----

### "PABX Review" — 2.0/5

> **Igor** | *16 June 2021* | Computer Software | Recommendation rating: 4.0/10
> 
> **Pros**: I liked the security of having my own system and the fact that I can connect to various types of softphones
> 
> **Cons**: very difficult to configure and not very intuitive
> 
> very limited with integrations with external tools and little instability

## Links

- [View on Capterra](https://www.capterra.in/software/19710/telephone-management-software)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/19710/Telephone-Management-Software/> |
| en-AE | <https://www.capterra.ae/software/19710/telephone-management-software> |
| en-AU | <https://www.capterra.com.au/software/19710/telephone-management-software> |
| en-CA | <https://www.capterra.ca/software/19710/telephone-management-software> |
| en-GB | <https://www.capterra.co.uk/software/19710/telephone-management-software> |
| en-IE | <https://www.capterra.ie/software/19710/telephone-management-software> |
| en-IL | <https://www.capterra.co.il/software/19710/telephone-management-software> |
| en-IN | <https://www.capterra.in/software/19710/telephone-management-software> |
| en-NZ | <https://www.capterra.co.nz/software/19710/telephone-management-software> |
| en-SG | <https://www.capterra.com.sg/software/19710/telephone-management-software> |
| en-ZA | <https://www.capterra.co.za/software/19710/telephone-management-software> |

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