---
description: Get information about Prompt Health price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Prompt Health Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Physical Therapy Software](/directory/30596/physical-therapy/software) > [Prompt Health](/software/197381/prompt)

# Prompt Health

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> Cloud-based EMR and practice management platform for outpatient rehab clinics, covering scheduling, billing, and documentation.
> 
> Verdict: Rated **4.8/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Prompt Health?

Outpatient rehab therapy practices in the United States, from single-provider clinics and startups to large multi-location groups, including physical, occupational, and speech therapy providers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 51 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Prompt Therapy Solutions

## Commercial Context

- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Please contact Prompt Health for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Appointment Management
- Approval Process Control
- Billing & Invoicing
- Charting
- Claims Management Software
- Coding Assistance
- E-Prescribing
- EMR/EHR
- Exercise Library
- For Physical Therapy
- HIPAA Compliant
- Insurance Eligibility Verification
- Insurance Management
- Medical Billing Software
- Mobile Access
- Online Scheduling
- Patient Communications
- Patient Intake
- Patient Portal Software
- Patient Records Management
- Patient Scheduling Software
- Payment Processing Software
- Physician Scheduling
- Practice Management
- Progress Notes
- Reminders
- Reporting/Analytics
- Revenue Management Software
- SMS Messaging
- Third-Party Integrations
- Workflow Management Software

## Integrations (8 total)

- CardConnect
- Engage
- FOTO
- Kno2
- Practice Intel
- Second Door Health
- SideKick
- Weave

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Physical Therapy Software](https://www.capterra.in/directory/30596/physical-therapy/software)

## Related Categories

- [Physical Therapy Software](https://www.capterra.in/directory/30596/physical-therapy/software)
- [Medical Software](https://www.capterra.in/directory/20029/medical-practice-management/software)
- [Patient Scheduling Software](https://www.capterra.in/directory/33315/patient-scheduling/software)
- [Patient Management Software](https://www.capterra.in/directory/30780/patient-management/software)
- [Medical Billing Software](https://www.capterra.in/directory/30026/medical-billing/software)

## Alternatives

1. [Fusion](https://www.capterra.in/software/136876/pediatric-therapy-emr) — 4.3/5 (722 reviews)
2. [SPRY](https://www.capterra.in/software/1039866/spry) — 4.8/5 (74 reviews)
3. [WebPT](https://www.capterra.in/software/92920/webpt) — 4.2/5 (485 reviews)
4. [Jane](https://www.capterra.in/software/178984/jane-app) — 4.8/5 (538 reviews)
5. [Nookal](https://www.capterra.in/software/190479/nookal) — 4.5/5 (90 reviews)

## Reviews

### "EMR Superstar\!" — 5.0/5

> **Jennifer** | *21 February 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I felt so comfortable with the implementation because they sent me an extremely thorough outline with deadlines and clear instructions. Everyone on the team gets extensive training with the best training videos of all time\! The product itself is so sleek and responsive and they have really thought of every single thing you need to run an efficient practice, from the front desk to the therapist to the biller. No longer do I have to suffer by moving from one software to another, everything is contained in one mighty ecosystem. This saves so much time and effort when you're in your system all day, every day.

But the number one best feature is absolutely their customer service. Every single person on their team really cares about making sure that you have a good experience and that the product is working for you. When we were doing our implementation and our onboarding, \[sensitive content hidden\] was absolutely instrumental in making sure that that we were set up for success. We brought billing in house for the first time and \[sensitive content hidden\] empowered us with all of the knowledge to run this part of our business with clarity and efficiency but also really took time to learn and understand our policies and practices so that we could tailor our Prompt experience to what truly works for us. Even though I know \[sensitive content hidden\] has lots of clients and responsibilities he will make sure that you feel like you are his priority and find that solution for you, no matter how tiny your issue is in the grand scope of things.

Our collection rate has improved so much in such a short time. If I have any issues at all I know I can get an answer so quickly and they will make sure everything is resolved in a timely fashion AND with good humor and kindness. Our clients love all of the new features that are constantly being rolled out, and I know if I have an idea someone on the Prompt team will listen to me and try to make it happen. Prompt integrates with so many products that it really makes our lives as a practice so much easier. I'm so thankful every day that we made the switch.
> 
> **Cons**: The pricing is a little bit high but to be fair it's worth it for the stellar service and superior product. They're constantly making updates trying to improve things and really listen to feedback and that is something I'll happily pay for.
> 
> Prompt really does just offer a solution for everything you need help with for running your business. You want a faster and more responsive solution? You want more control and visibility over all aspects of your visits and claims? You want to have someone who's going to go above and beyond to help you out when you're confused? Prompt has that taken care of\!

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### "Efficient and evolving EMR" — 5.0/5

> **Tracy** | *17 March 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: It is so intuitive and easy to use, even for those unfamiliar with any EMR system. It is also constantly evolving and updating for a more seamless and efficient process.
> 
> **Cons**: It requires you to keep up with the changes regularly. However, they do provide notes and videos to help you with you.
> 
> We started our our physical therapy clinic about 3 years ago and we started with Prompt. We have no regrets and love the ease of use\! It integrates well with other features, allowing even more streamlining.

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### "Prompt EMR" — 5.0/5

> **Caleigh** | *13 February 2025* | Health, Wellness & Fitness | Recommendation rating: 6.0/10
> 
> **Pros**: Prompt EMR streamlines patient care with its user-friendly interface and efficient workflows. I appreciate its intuitive design, easy integration with existing systems, and customizable features. It saves time, improves documentation accuracy, and enhances overall productivity in healthcare settings.
> 
> **Cons**: Prompt EMR can be slow at times, especially with larger patient data sets. The system's customization options, while useful, can be complicated for new users. Additionally, some features lack adequate support, which may cause frustrations during troubleshooting.
> 
> Using Prompt EMR has been mostly positive, offering efficient workflows and intuitive design. It simplifies patient documentation and enhances productivity. However, occasional slow performance and complex customization options can be frustrating, though overall, it’s a valuable tool for healthcare settings.

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### "Prompt Review" — 5.0/5

> **Amanda** | *21 February 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: Prompt Customer service always goes above and beyond to help us with whatever we need. 
The program is great because it applies electronic payments for us as well as alerts us to any claims that need attention right away.
> 
> **Cons**: There really isn't anything to dislike about Prompt
> 
> Prompt has made us more efficient in getting claims paid quicker from insurances, which is a huge deal. They alert us to any claims that need attention on a daily basis. Prompt also applies out all electronic payments so that saves a lot of time as well.

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### "Effective, Organized, & Amazing\!" — 5.0/5

> **Jacqueline** | *21 January 2026* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: The prompt team is very helpful in answering questions and I love that there is a "Need Help" feature that provides instant answers. I also love the color-coding of the schedule making it easy to know what I am looking at and helps the schedule stay organized.
> 
> **Cons**: So far, I haven't had any major cons. I do think it would be lovely if the NPS surveys were included in regular prompt as in prompt plus it allows clinic to view customer feedback.
> 
> 10/10 Experience, absolutely love using prompt\! I love all the features and tabs. And I think it's great that there is a Dashboard tab which helps with tracking a multitude of things. Making it easier to keep up with important task and documents.

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## Links

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| en-AU | <https://www.capterra.com.au/software/197381/prompt> |
| en-CA | <https://www.capterra.ca/software/197381/prompt> |
| en-GB | <https://www.capterra.co.uk/software/197381/prompt> |
| en-IE | <https://www.capterra.ie/software/197381/prompt> |
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| en-IN | <https://www.capterra.in/software/197381/prompt> |
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