---
description: Get information about Lootly price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lootly Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Lootly](/software/198824/lootly)

# Lootly

Canonical: https://www.capterra.in/software/198824/lootly

> E-commerce Loyalty Points, Rewards, and Referrals. Customizable programs to increase repeat purchase rates and customer referrals.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Lootly?

E-commerce companies looking to grow their brand loyalty, increase customer retention, and scale + track referrals from influencers, ambassadors.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Lootly
- **Location**: Orlando, US
- **Founded**: 2019

## Commercial Context

- **Starting Price**: $49.00
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: All plans include unlimited orders and unlimited customers. 

Growth: $49 per month (or $529 if billed annually) includes referral program, email customization, earning limits, customer segmentation, existing customer import, integrations, and removable Lootly branding. 

Ultimate: $249 per month (or $2689 if billed annually) includes all features from 'Growth' + VIP program, points expiration, advanced customization, HTML editor, insights and reports, variable discount coupons, rewards page, employee access, and priority support. 

Enterprise: $599 per month (or $6469 if billed annually) includes all features from 'Ultimate' + customer sender domain, API access, dedicated account manager, and fully managed implementation. 

Custom quotes available upon request starting from $1000 per month includes ongoing program management, launch assistance, strategy planning, custom development, and custom apps.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- CRM Software
- Campaign Management Software
- Customer Activity Tracking
- Customer Segmentation
- Incentive Management
- Lead Engagement
- Loyalty Program
- Multi-Channel Marketing
- Reporting & Statistics
- Rewards Management

## Integrations (17 total)

- ActiveCampaign
- Adobe Commerce
- BigCommerce
- Constant Contact
- GetResponse
- HubSpot CRM
- Instagram
- Klaviyo
- Meta for Business
- Salesforce Marketing Cloud
- Shopify
- Shopify Plus
- Slack
- Twitter/X
- Volusion

... and 2 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software)

## Related Categories

- [Customer Loyalty Software](https://www.capterra.in/directory/10031/customer-loyalty/software)
- [Referral Software](https://www.capterra.in/directory/30681/referral/software)

## Alternatives

1. [Guusto](https://www.capterra.in/software/186209/guusto) — 4.9/5 (3441 reviews)
2. [Kangaroo](https://www.capterra.in/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews)
3. [RepeatMD](https://www.capterra.in/software/1049073/repeatmd) — 4.4/5 (190 reviews)
4. [Smile.io](https://www.capterra.in/software/169446/smile-io) — 4.9/5 (67 reviews)
5. [Referrizer](https://www.capterra.in/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews)

## Reviews

### "Great Solution for Loyalty/VIP Tiers" — 4.0/5

> **Devin** | *10 November 2020* | Consumer Goods | Recommendation rating: 9.0/10
> 
> **Pros**: Lootly has helped us get our rewards program running from zero to over multiple thousands of users. Lootly comes with most features you would need for a loyalty program and is MUCH cheaper than alternatives. Also, their customer service is extremely helpful and responsive.
> 
> **Cons**: There were a LOT of bugs we had to work through on the initial launch, so be prepared for that (likely unless you are on Shopify).

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### "Massive results right away, saw almost immediate increase in repeat purchases" — 5.0/5

> **Michael** | *16 January 2020* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: Ultra easy to setup, took me 15 minutes to build out the earning and spending actions. Interface is very intuitive. Installing on the site is ultra simple (used it first one Shopify then on Woocommerce). 

We are using it for both loyalty and referrals. People engaged instantly with it and were excited to collect points, the first month our repeat purchase rate went up by 21%. Incentive marketing is just nuts I wish we started it sooner. The referrals really took off when we added a 15% coupon, lots of people sent their friends and drove just tons of new customers to us for basically free.

The people are all super accessible and nice, they are instantly available via live chat.
> 
> **Cons**: I wish there were more integrations that didn't have to go through Zapier. It would be nice to have more POS integrations since we are opening a retail store soon. Setting up custom sender domain was a little complicated.
> 
> We were looking to increase customer referrals and overall repeat purchase rates. Facebook ads are so dang expensive, acquiring a new customer we basically break even, so our goal has been to build a real brand and grow a loyal following, which Lootly has been perfect for. It drives people to buy more and more through the mix of points/rewards incentives then the refer-a-friend program. 

What we realized is: without incentives in place, nobody is bothered to refer anyone. People would love our products, but without a monetary incentive literally nobody goes out of their way to email their friends to refer. Now referrals via this program are our \#1 new customer acquisition channel, its been game changing for us.

## Links

- [View on Capterra](https://www.capterra.in/software/198824/lootly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/198824/Lootly/> |
| en-AE | <https://www.capterra.ae/software/198824/lootly> |
| en-AU | <https://www.capterra.com.au/software/198824/lootly> |
| en-CA | <https://www.capterra.ca/software/198824/lootly> |
| en-GB | <https://www.capterra.co.uk/software/198824/lootly> |
| en-IE | <https://www.capterra.ie/software/198824/lootly> |
| en-IL | <https://www.capterra.co.il/software/198824/lootly> |
| en-IN | <https://www.capterra.in/software/198824/lootly> |
| en-NZ | <https://www.capterra.co.nz/software/198824/lootly> |
| en-SG | <https://www.capterra.com.sg/software/198824/lootly> |
| en-ZA | <https://www.capterra.co.za/software/198824/lootly> |

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