---
description: Get information about Airline price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Airline Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Airline](/software/199079/airline)

# Airline

Canonical: https://www.capterra.in/software/199079/airline

> Omnichannel solution that helps automate customer services, analyze client issues in real-time, and manage intent-based networking.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Airline?

Designed for businesses who want to improve the quality of their customer centers through AI-supported omnichannel, cloud-based solutions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: DVELP
- **Founded**: 2015

## Commercial Context

- **Starting Price**: £30,000.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Alerts/Escalation
- CRM Software
- Call Center Management
- Queue Management

## Category

- [Customer Service Software](https://www.capterra.in/directory/22/customer-service/software)

## Alternatives

1. [Freshdesk](https://www.capterra.in/software/124981/freshdesk) — 4.5/5 (3409 reviews)
2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [LiveChat](https://www.capterra.in/software/62194/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "An Elevated Travel Experience" — 4.0/5

> **Oumaima** | *9 July 2023* | Environmental Services | Recommendation rating: 9.0/10
> 
> **Pros**: I appreciate airlines that provide exceptional customer service. This can include friendly and attentive staff, prompt responses to inquiries or issues, and a willingness to go the extra mile to ensure a pleasant travel experience.
> 
> **Cons**: Flight delays and cancellations can be frustrating for passengers, especially when they disrupt travel plans or cause inconvenience. Clear communication and proactive assistance in such situations are valued by travelers.
> 
> The level of customer service provided by an airline can greatly impact the overall experience. Friendly and attentive staff, prompt responses to inquiries or issues, and a willingness to assist passengers can contribute to a positive experience.

## Links

- [View on Capterra](https://www.capterra.in/software/199079/airline)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/199079/Airline/> |
| en-AE | <https://www.capterra.ae/software/199079/airline> |
| en-AU | <https://www.capterra.com.au/software/199079/airline> |
| en-CA | <https://www.capterra.ca/software/199079/airline> |
| en-GB | <https://www.capterra.co.uk/software/199079/airline> |
| en-IE | <https://www.capterra.ie/software/199079/airline> |
| en-IL | <https://www.capterra.co.il/software/199079/airline> |
| en-IN | <https://www.capterra.in/software/199079/airline> |
| en-NZ | <https://www.capterra.co.nz/software/199079/airline> |
| en-SG | <https://www.capterra.com.sg/software/199079/airline> |
| en-ZA | <https://www.capterra.co.za/software/199079/airline> |

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