---
description: Get information about The Real PBX price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: The Real PBX Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/31102/cloud-pbx/software) > [The Real PBX](/software/199867/the-real-pbx)

# The Real PBX

Canonical: https://www.capterra.in/software/199867/the-real-pbx

> Other features - Voicemail 2 Email, Fax 2 Email, Custom Cloud Apps Integrations - Zoho CRM, etc.
> 
> Verdict: Rated **2.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses The Real PBX?

Businesses of any size \& industry verticals including but not limited to Education, Information Technology, Manufacturing, Healthcare, etc. looking to implement next-gen cloud telephony solutions.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **2.5/5** | 2 Reviews |
| Ease of Use | 2.5/5 | Based on overall reviews |
| Customer Support Software | 2.5/5 | Based on overall reviews |
| Value for Money | 2.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: The Real PBX
- **Founded**: 2010

## Commercial Context

- **Starting Price**: $9.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: For complete pricing details visit - https://www.therealpbx.com/pricing.htm
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Call Recording Software
- Call Routing
- Call Transfer
- Conferencing
- IVR
- Ring Groups
- SIP Trunking
- Virtual Extensions

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Cloud PBX Software](https://www.capterra.in/directory/31102/cloud-pbx/software)

## Alternatives

1. [3CX](https://www.capterra.in/software/158704/3cx) — 4.4/5 (465 reviews)
2. [CloudTalk](https://www.capterra.in/software/182004/cloudtalk) — 4.4/5 (268 reviews)
3. [RingByName](https://www.capterra.in/software/169306/ringbyname) — 4.6/5 (69 reviews)
4. [Intulse](https://www.capterra.in/software/161865/intulse) — 4.4/5 (132 reviews)
5. [RingEX](https://www.capterra.in/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Reviews

### "Best service providers in industry as using it from last 4 years , keep up the good work team real pbx" — 4.0/5

> **Gary** | *14 December 2023* | Accounting Software | Recommendation rating: 9.0/10
> 
> **Pros**: Dialer interface are very simple and easy to use
> 
> **Cons**: I have no words regarding of this because that everything is ok
> 
> The pbx is helpful and I'm using it form last 2 years till now everything is working fine same time faced minor technical issue . The bpx team is very helpful \& supportive Team .

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### "The Real PBX Review" — 1.0/5

> **Hirdey** | *23 March 2020* | Information Technology & Services | Recommendation rating: 0.0/10
> 
> **Pros**: Software is customer-friendly and easy to use
> 
> **Cons**: Customer service is pathetic chat is never available their wait time on-call is 50-60 min
> 
> Awful experience\! Worst customer service\! never ever use their services
chat never available and don't think to call them on their phone number their waiting time is 50-60 min I have screenshots of their waiting time on calls every day there is some or other problem. You need to hire an executive just to talk to THE REAL PBX. one executive name \[SENSITIVE CONTENT HIDDEN\] is always rude. Never recommend The REAL PBX to anyone.

## Links

- [View on Capterra](https://www.capterra.in/software/199867/the-real-pbx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/199867/The-Real-PBX/> |
| en-AE | <https://www.capterra.ae/software/199867/the-real-pbx> |
| en-AU | <https://www.capterra.com.au/software/199867/the-real-pbx> |
| en-CA | <https://www.capterra.ca/software/199867/the-real-pbx> |
| en-GB | <https://www.capterra.co.uk/software/199867/the-real-pbx> |
| en-IE | <https://www.capterra.ie/software/199867/the-real-pbx> |
| en-IL | <https://www.capterra.co.il/software/199867/the-real-pbx> |
| en-IN | <https://www.capterra.in/software/199867/the-real-pbx> |
| en-NZ | <https://www.capterra.co.nz/software/199867/the-real-pbx> |
| en-SG | <https://www.capterra.com.sg/software/199867/the-real-pbx> |
| en-ZA | <https://www.capterra.co.za/software/199867/the-real-pbx> |

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