---
description: Get information about SET CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SET CRM Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [SET CRM](/software/199873/set-crm)

# SET CRM

Canonical: https://www.capterra.in/software/199873/set-crm

Page: 1 / 2\
Next: [Next page](https://www.capterra.in/software/199873/set-crm?page=2)

> CRM solution with mobile access, sales funnels, contact management, and more.
> 
> Verdict: Rated **4.6/5** by 18 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SET CRM?

SET supports businesses within construction, manufacturing \& logistics, professional services, and technology. Start-up business or SMEs SET have the system for you.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 18 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support Software | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SET for Business
- **Founded**: 2017

## Commercial Context

- **Starting Price**: £30.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Two-tier pricing structure with prices from £20 \& £28 per user
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- Activity Dashboard
- Contact Management Software
- Data Import/Export
- Document Storage
- Email Management Software
- Interaction Tracking
- Lead Management Software
- Lead Qualification
- Mobile Access
- Quotes/Estimates
- Reporting/Analytics
- Sales Pipeline Management
- Task Management Software
- Workflow Management Software

## Integrations (2 total)

- Mailchimp
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18768 reviews)
5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (573 reviews)

## Reviews

### "Great, user-friendly CRM platform\!" — 5.0/5

> **📱 Giuseppe** | *11 May 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Very easy to use and no clutter like I have found in other CRM platforms. The customer support is great and this is a software created by a talented team. Highly recommend SET\!
> 
> **Cons**: I have nothing that I would like to add here
> 
> SET CRM is a great addition to our software toolbox and one that I will be using for the foreseeable future

-----

### "A fantastic system for businesses of any size" — 5.0/5

> **Rob** | *11 February 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: A good quality CRM system will help you to make more money; it really is as simple as that. And with SET for Business we have seen a great increase in lead conversion and sales. We have used pretty much all of the generic mass CRM systems over the years and nothing comes close to SET. It is easy to use, cost-effective and their customer passion mixed with their innovation makes it second to none.
> 
> **Cons**: I guess SET are still catching up with certain integrations, however from more conversations with the team it sounds like there are plans to keep adding in integrations and new features.
> 
> We were a bit anxious about signing up as first, but only because of. our experiences with other CRM systems. However, that being said since day one we have not looked back. The team are fantastic and offer so much support it is unreal\! I don't think I will ever cancel my account.

-----

### "SET Feedback" — 3.0/5

> **Lisa** | *2 March 2021* | Construction software | Recommendation rating: 5.0/10
> 
> **Pros**: Easy to move between screens.
Easy to update details
> 
> **Cons**: Pipeline does not have dates created and there ability to sort by activity.  This would help so we could see when the next appointment/job is due.
Reporting - Can there be a separate box for postcodes so we can add to reporting
It would be great to have a function that allows you to upload hand written notes
You can see what dates opportunities where moved across the pipeline, ie fr0m consultation to booked to completed etc
> 
> It's pretty good, but does not completely fit our business needs.  Will be looking to see if we can incorporate the above, or looks at other systems that can.

-----

### "New Database" — 5.0/5

> **LAURA** | *7 May 2021* | Construction software | Recommendation rating: 9.0/10
> 
> **Pros**: Really easy to navigate, new members of staff have picked it up easy.
> 
> **Cons**: The link to outlook is the only con for us, is this ws an automatic sync it would be easier for us a company rather than BCC a an email address into the emails in order for it to appear on Set for business.
> 
> it is very easy to use, effective for what we need a database to do. There are a lot of psoitive features to use to keep updated on sales opportunitites.

-----

### "Very good CRM and easy to use" — 5.0/5

> **Paul** | *11 February 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It was very easy to set up and create. Using it on a day to day basis is very instinctive. If we ever have any issues the support has always been very good.
> 
> **Cons**: None that I can think of at present time
> 
> Overy a very good experience. I feel that the CRM will grow with us as we develop.

-----

Page: 1 / 2\
Next: [Next page](https://www.capterra.in/software/199873/set-crm?page=2)

## Links

- [View on Capterra](https://www.capterra.in/software/199873/set-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/199873/SET-CRM/> |
| en-AE | <https://www.capterra.ae/software/199873/set-crm> |
| en-AU | <https://www.capterra.com.au/software/199873/set-crm> |
| en-CA | <https://www.capterra.ca/software/199873/set-crm> |
| en-GB | <https://www.capterra.co.uk/software/199873/set-crm> |
| en-IE | <https://www.capterra.ie/software/199873/set-crm> |
| en-IL | <https://www.capterra.co.il/software/199873/set-crm> |
| en-IN | <https://www.capterra.in/software/199873/set-crm> |
| en-NZ | <https://www.capterra.co.nz/software/199873/set-crm> |
| en-SG | <https://www.capterra.com.sg/software/199873/set-crm> |
| en-ZA | <https://www.capterra.co.za/software/199873/set-crm> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"SET CRM","description":"SET For Business CRM is a simple to use cloud-based tool, providing greater connectivity and increased sales of 20%+\nOur CRM will save your business time being 50% faster than other CRM providers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ac0e6abd-3195-44eb-954d-058e81679568.png","url":"https://www.capterra.in/software/199873/set-crm","@id":"https://www.capterra.in/software/199873/set-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":18},"offers":{"price":"30","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Cloud, Apple, Windows, Linux"},{"@id":"https://www.capterra.in/software/199873/set-crm#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is SET CRM?","@type":"Question","acceptedAnswer":{"text":"SET For Business CRM is a simple to use cloud-based tool, providing greater connectivity and increased sales of 20%+Our CRM will save your business time being 50% faster than other CRM providers.","@type":"Answer"}},{"name":"Who Uses SET CRM?","@type":"Question","acceptedAnswer":{"text":"SET supports businesses within construction, manufacturing & logistics, professional services, and technology. Start-up business or SMEs SET have the system for you.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/199873/set-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"CRM Software","position":2,"item":"/directory/2/customer-relationship-management/software","@type":"ListItem"},{"name":"SET CRM","position":3,"item":"/software/199873/set-crm","@type":"ListItem"}]}]}
</script>