---
description: Get information about Substrata price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Substrata Price, Features, Reviews & Ratings - Capterra India
---

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# Substrata

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> Cloud-based B2B sales platform that analyzes behavioral signals in emails and meetings to surface buyer intent and sentiment.
> 
> Verdict: Rated **4.9/5** by 166 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Substrata?

Small to large businesses in B2B sales, energy, logistics, real estate, consulting, and professional services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 166 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Substrata

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 50
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Israel

## Features

- CRM Software
- Contact Management Software
- Conversation Intelligence
- Email Management Software
- For Sales Teams/Organizations
- Performance Management
- Performance Metrics
- Pipeline Management
- Real-Time Notifications
- Reporting/Analytics
- Sales Reports
- Training Management
- Workflow Management Software

## Integrations (7 total)

- Gong
- Google Workspace
- Jiminny
- Microsoft Outlook
- Microsoft Teams
- Woodstock Optimization Studio
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Chat

## Category

- [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software)

## Related Categories

- [Sales Enablement Tool](https://www.capterra.in/directory/30798/sales-enablement/software)
- [Sales Coaching Software](https://www.capterra.in/directory/31333/sales-coaching/software)
- [Sales Forecasting Software](https://www.capterra.in/directory/30930/sales-forecasting/software)
- [AI Sales Assistant Software](https://www.capterra.in/directory/34135/ai-sales-assistant/software)
- [Email Tracking Software](https://www.capterra.in/directory/31325/email-tracking/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (7003 reviews)
2. [CaptivateIQ](https://www.capterra.in/software/182174/captivateiq) — 4.8/5 (874 reviews)
3. [Vena](https://www.capterra.in/software/131246/vena) — 4.5/5 (139 reviews)
4. [Advantage Incentive Compensation Management](https://www.capterra.in/software/1078205/Advantage-Incentive-Automation) — 4.9/5 (37 reviews)
5. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3063 reviews)

## Reviews

### "Substrata Makes Daily Communication Easier and More Structured" — 4.0/5

> **Deepak** | *11 December 2025* | Media Production | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most approximately Substrata is how simple and intuitive it's far to use. Everything is virtually prepared, and it didn’t take me lengthy to apprehend how things work. The setup become brief I become up and jogging right away. Their customer support team is pleasant and short to respond each time I actually have questions. I use Substrata almost every day to manage consumer verbal exchange, and it has without difficulty end up part of my regular workflow. The platform consists of all the features I actually need, not a gaggle of extras that get in the manner. Plus, it integrates nicely with different gear I use, which makes my overall workflow smoother and greater related.
> 
> **Cons**: Sometimes I want there were extra quick tutorials or guides for new customers to discover superior functions faster. Apart from that, I haven’t faced any fundamental troubles so far everything else works splendid.
> 
> Before the usage of Substrata, I regularly lost track of purchaser observe usaor forgot which conversations needed replies. Now, the entirety is visible in one dashboard. It allows me stay organized, control communique efficiently, and follow up on time. It’s made my every day paintings a lot extra dependent and has actually saved me time.

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### "Useful for getting better idea of intent in conversations" — 5.0/5

> **ISHAN** | *3 April 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Substrata helps me understand conversations better by giving some idea about the emotional and behavioral side also. In my work, this is useful because it becomes easier to reply in a proper way and avoid confusion. It helps me handle communication a bit more clearly and respond better in daily interactions, which is important in routine work.
> 
> **Cons**: In the beginning it is not very easy to get used to, it takes a little time to understand how it works. The layout can feel a bit complex at first, and getting full confidence in the insights also comes slowly with use.
> 
> Overall, it helps me understand conversations more clearly, especially the intent and tone behind them. Because of this, it becomes easier to reply in the right way and avoid small misunderstandings. It also helps me focus on important interactions and keep communication more clear in daily work.

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### "Best for generating organic responses during client communcations and negotiations" — 5.0/5

> **Aditi** | *14 April 2026* | Legal Services | Recommendation rating: 10.0/10
> 
> **Pros**: In the legal field client communication is the key. Substrata helps in establishing just that. It's a very begginer friendly platform specially for interns. It helps us by providing suggestions regarding the responses. It cracks the understatement during a negotiation and helps in responding accordingly.
> 
> **Cons**: As far as in my experience for interns, beginners, or freshers, the pricing is a bit costly specially for those who are doing unpaid internships.
> 
> The responses and suggestions are very organic and true to the conversations. They don't seem artificial or bot generated. The software truely analyzes the core objective and even the underlying conversation and accordingly generates its response.

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### "Helps navigate with unspoken layers of deals." — 5.0/5

> **Mangesh** | *16 April 2025* | Research | Recommendation rating: 10.0/10
> 
> **Pros**: Substrata is excellent at pointing out uncertainty or conflict before it becomes apparent. It allows me to make adjustments before it becomes a serious problem.
> 
> **Cons**: Sometimes, in more complex or culturally particular interactions, the tone gets misinterpreted.
> 
> It prevents me from entering into agreements unaware of the true influencers or unnoticed obstacles present. I'm highly satisfied with Substrata.

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### "Promising Tool with a User-Friendly Interface" — 4.0/5

> **Mahammadirfan** | *2 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Substrata Q helps me write sharper, more effective emails by picking up on subtle cues in client responses. It makes my outreach feel more personal and well-timed. After using it for quite a while, I’ve seen it evolve and get even better at meeting the demands of modern sales.
> 
> **Cons**: It wasn’t super intuitive at first—I had to spend time learning how to use everything properly. Also, the CRM integration could be smoother, and I’d love to see support for more languages to better handle international leads.
> 
> This tool takes the guesswork out of sales conversations. It helps me quickly understand what prospects are really saying and suggests how to respond more effectively. In complex B2B deals, that clarity has made a big difference and helped me close deals faster and more confidently.

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## Links

- [View on Capterra](https://www.capterra.in/software/201748/substrata-scip)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201748/SUBSTRATA-SCIP/> |
| en-AE | <https://www.capterra.ae/software/201748/substrata-scip> |
| en-AU | <https://www.capterra.com.au/software/201748/substrata-scip> |
| en-CA | <https://www.capterra.ca/software/201748/substrata-scip> |
| en-GB | <https://www.capterra.co.uk/software/201748/substrata-scip> |
| en-IE | <https://www.capterra.ie/software/201748/substrata-scip> |
| en-IL | <https://www.capterra.co.il/software/201748/substrata-scip> |
| en-IN | <https://www.capterra.in/software/201748/substrata-scip> |
| en-NZ | <https://www.capterra.co.nz/software/201748/substrata-scip> |
| en-SG | <https://www.capterra.com.sg/software/201748/substrata-scip> |
| en-ZA | <https://www.capterra.co.za/software/201748/substrata-scip> |

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