---
description: Get information about Echo AI price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Echo AI Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/34395/conversation-intelligence/software) > [Echo AI](/software/201784/pathlight)

# Echo AI

Canonical: https://www.capterra.in/software/201784/pathlight

> Exceed customer expectations and company goals by centralizing performance, quality, and workforce management in a single platform
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Echo AI?

Metrics-driven, customer-facing teams including customer support, customer success, inside sales, field sales, and sales development.

## About the vendor

- **Company**: Echo AI
- **Founded**: 2018

## Commercial Context

- **Starting Price**: $50.00
- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Benchmarking
- Customizable Dashboard
- Customizable Reports
- Dashboard Creation
- Dashboard Software
- Data Capture and Transfer
- Data Connectors
- Data Import/Export
- Data Management Software
- Data Visualization Software
- Employee Recognition Software
- Feedback Management
- Goal Management
- Goal Setting/Tracking
- Multi-Channel Communication
- Multiple Data Sources
- Multiple Scoring Models
- Negative Feedback Management
- Performance Management
- Performance Metrics
- Predictive Analytics Software
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Trend Analysis
- Visual Analytics
- Visual Discovery
- Workforce Management Software

## Integrations (11 total)

- Amazon Redshift
- Five9
- GENESYS
- HubSpot CRM
- Kustomer
- MaestroQA
- Playvox
- Salesforce Sales Cloud
- Snowflake
- Talkdesk
- Twilio

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Chat

## Category

- [Conversation Intelligence](https://www.capterra.in/directory/34395/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.capterra.in/directory/34395/conversation-intelligence/software)
- [Customer Experience Software](https://www.capterra.in/directory/30671/customer-experience/software)
- [Inside Sales Software](https://www.capterra.in/directory/30680/inside-sales/software)
- [Data Visualization Software](https://www.capterra.in/directory/30696/data-visualization/software)
- [Employee Engagement Software](https://www.capterra.in/directory/30817/employee-engagement/software)

## Alternatives

1. [Bitrix24](https://www.capterra.in/software/113540/bitrix24) — 4.2/5 (984 reviews)
2. [Sphinx iQ3](https://www.capterra.in/software/124250/survey-shaker) — 4.4/5 (5 reviews)
3. [CYS](https://www.capterra.in/software/196946/cys) — 4.7/5 (3 reviews)
4. [JustCall](https://www.capterra.in/software/157853/justcall) — 4.1/5 (223 reviews)
5. [CXone Mpower](https://www.capterra.in/software/134775/incontact-call-center-software) — 4.2/5 (581 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/201784/pathlight)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/201784/Pathlight/> |
| en-AE | <https://www.capterra.ae/software/201784/pathlight> |
| en-AU | <https://www.capterra.com.au/software/201784/pathlight> |
| en-CA | <https://www.capterra.ca/software/201784/pathlight> |
| en-GB | <https://www.capterra.co.uk/software/201784/pathlight> |
| en-IE | <https://www.capterra.ie/software/201784/pathlight> |
| en-IL | <https://www.capterra.co.il/software/201784/pathlight> |
| en-IN | <https://www.capterra.in/software/201784/pathlight> |
| en-NZ | <https://www.capterra.co.nz/software/201784/pathlight> |
| en-SG | <https://www.capterra.com.sg/software/201784/pathlight> |
| en-ZA | <https://www.capterra.co.za/software/201784/pathlight> |

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