--- description: Get information about Atom price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Atom Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Conversational AI Platform](/directory/31596/conversational-ai-platform/software) > [Atom](/software/202763/atom) # Atom Canonical: https://www.capterra.in/software/202763/atom Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/202763/atom?page=2) > We integrate all digital channels on our platform and simplify the visibility and traceability of customer service and sales > > Verdict: Rated **4.3/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Atom? ATOM ayuda a empresas que quieren automatizar sus canales digitales para lograr una mejor conversión y trazabilidad en el proceso de ventas digitales y servicio al cliente. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 19 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: AtomChat - **Location**: Panama, Panama - **Founded**: 2018 ## Commercial Context - **Starting Price**: $1.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Contact Atom for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: Spanish - **Available Countries**: American Samoa, Bolivia, Chile, Colombia, Cook Islands, Costa Rica, Dominican Republic, Ecuador, El Salvador, Fiji, French Polynesia, Guam, Guatemala, Honduras, Kiribati, Marshall Islands, Mexico, Micronesia, Nauru, New Caledonia and 17 more ## Features - Autoresponders - CRM Software - Chat/Messaging - Chatbot software - Content Management Software (CMS) - Customer History - Customizable Branding - Live Chat Software - Mobile Access - Multi-Channel Communication - Offline Form - Personalization Software - Reporting/Analytics - Speech Recognition Software - Template Management - Third-Party Integrations - Transcripts/Chat History - Transfers/Routing ## Integrations (4 total) - Instagram - Meta for Business - Telegram - Twitter/X ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software) ## Related Categories - [Conversational AI Platform](https://www.capterra.in/directory/31596/conversational-ai-platform/software) - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) ## Alternatives 1. [UChat](https://www.capterra.in/software/1022133/uchat) — 4.9/5 (73 reviews) 2. [Fathom](https://www.capterra.in/software/1037530/fathom) — 5.0/5 (807 reviews) 3. [Darwin AI](https://www.capterra.in/software/1066034/darwin-ai) — 4.8/5 (17 reviews) 4. [Denser AI](https://www.capterra.in/software/1064391/denser-ai) — 5.0/5 (31 reviews) 5. [Botsonic](https://www.capterra.in/software/1061327/botsonic) — 4.8/5 (79 reviews) ## Reviews ### "Smooth integration and optimized customer experience." — 4.0/5 > **Frederick Gianmichael** | *16 October 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Helping us to streamline and improve our clients' chat experience on Meta and our customer support site has really been a gamechanger. The integration with Facebook and WhatsApp was probably my top feature. > > **Cons**: There are still a few bugs and glitches with the software, and issue resolution was a little slower than I would have preferred. > > The ability of Atom.ai to automate interactions has freed our team's time and focus, allowing them to concentrate more on strategic tasks, while the platform efficiently handles initial inquiries and follow-ups. This automation resulted in improved response times and a smoother experience for our customers. ----- ### "Intuitive function\!" — 4.0/5 > **Laura** | *22 December 2024* | Financial Services Software | Recommendation rating: 7.0/10 > > **Pros**: Atom is a good product, it is intuitive and feels very productive. The way that it works is the bots give side strategic suggestions and during the lifecycles of product implementation or Sales. > > **Cons**: As someone that is Neurodivergent, at times I would prefer for the wording the bot creates to be a bit more direct. ----- ### "Huge asset for me for clean and comprehensive code" — 5.0/5 > **Sean** | *27 May 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Cross-platform functionality Incredibly user-friendly UI Auto-fill for code makes writing code a lot more fluid and quick The ability to use plugins with Atom is really cool and very useful (I personally love Atom Beautify) > > **Cons**: The only gripe I have is that my team uses another code editor within my organization as Atom is not the industry standard. With that being said, I think Atom would function just as well, if not better, for our companies purposes. > > I was shown Atom by a colleague in college when we were both learning how to code. It was an incredible asset for us as new software devs because it really can assist newer devs in learning languages with its auto-fill functionality. I would wholly recommend this to new developers. With that being said Atom offers all the functionality that Senior Developers are looking for wrapped in a nice clean UI that feels less cluttered than some of the competitors on the market. I think that Atom would work just as well in any organization that is using a competing code editor as their standard as it provides the same level of depth while providing it in a more modern package overall. ----- ### "A good chat platform for a website" — 4.0/5 > **Chris** | *25 July 2022* | Information Technology & Services | Recommendation rating: 6.0/10 > > **Pros**: We tried Atom for a few customers and were impressed with it's features and performance. Good integration with Wordpress > > **Cons**: Department drop down is very small. Switching between web pages doesn't keep the chat window open. > > Atom is OK, but it is a crowed market and there are many others to pick from. ----- ### "Things You Must Know About ATOM LIVE CHAT BOT" — 4.0/5 > **Nteziyaremye** | *20 February 2023* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Atom chat bot is our daily necessary companion when it comes to technology world. F or the first time I thought that i won't be able to use it because of the first time with chat bots, but as started to get familiar with it, i got carried away with how smooth it i to use with a user-friendly interface and also how good it is when it comes to it's speech recognition system. > > **Cons**: Most of the times we believe in technological softwares because they are able to perform what we're not capable of doing but atom has also some downs like how it can be accessed on web only, not on android or iPhone's store. The other issue is about how it is difficult for users for their first time to work with it. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.in/software/202763/atom?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/202763/atom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Structured Data