---
description: Get information about Paw Partner price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Paw Partner Price, Features, Reviews & Ratings - Capterra India
---

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# Paw Partner

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> Finally a pet facility software and mobile app for pet kennels, daycares, groomers, and trainers, made by actual pet business owners\!
> 
> Verdict: Rated **4.9/5** by 59 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Paw Partner?

Paw Partner was designed to help optimize pet kennels, dog daycares, pet grooming, and pet trainers.  Our free mobile app will also help you connect better with your customers\!

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 59 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Paw Partner
- **Location**: Bellingham, US
- **Founded**: 2018

## Commercial Context

- **Starting Price**: $44.99
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows:&#10;&#10;Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually.&#10;Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually.&#10;Multiple \&amp; franchise locations: contact Paw Partner for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Alerts/Notifications
- Appointment Management
- Billing & Invoicing
- Booking Management
- Calendar Management
- Client Portal
- Confirmations/Reminders
- Customer Database
- Customer Management
- Employee Management
- Inventory Management Software
- Mobile Access
- Online Booking
- Pet Birthday Tracking
- Recurring Appointments
- Reminders
- SMS Messaging
- Scheduling Software
- Service Catalog
- Staff Management

## Integrations (2 total)

- Stripe
- Twilio

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Kennel Software](https://www.capterra.in/directory/30574/kennel/software)

## Related Categories

- [Kennel Software](https://www.capterra.in/directory/30574/kennel/software)
- [Pet Grooming Software](https://www.capterra.in/directory/30845/pet-grooming/software)

## Alternatives

1. [Pet Manager](https://www.capterra.in/software/150536/pet-manager) — 5.0/5 (61 reviews)
2. [BusyPaws](https://www.capterra.in/software/1014353/busypaws) — 4.7/5 (79 reviews)
3. [Gingr](https://www.capterra.in/software/136469/gingr) — 4.5/5 (214 reviews)
4. [RunLoyal](https://www.capterra.in/software/219841/runloyal) — 4.8/5 (27 reviews)
5. [Kennel Connection](https://www.capterra.in/software/102808/kennel-connection) — 4.4/5 (79 reviews)

## Reviews

### "Paw Partner is a must have partner\!" — 5.0/5

> **Kathryn** | *1 December 2024* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: The customer service is amazing.  Fast responses, friendly and knowledgeable staff.  I love the timeline for pics.  I got rid of social media the minute I signed on with Paw Partner and I will never go back to the toxicity that is social media.  My clients can see pictures and interact with us through Paw Partner and do so more than they ever did on social media.  I also love that this system is an all in one for me.  So many other systems don't have everything that I need.  This does it all for my grooming salon, boarding kennels, doggy daycares, retail and front end POS.  So nice to have everything in one program.  It is also user friendly and easy to navigate.  I like the fact that they are constantly reviewing their clients input and making changes or adding things in based on that input.  I think that is why they have everything I need for my business.  It's based off of real life experience.  One last note: The recently integrated Paw Payments is wonderfully easy to balance against the bank records and completely transparent.  One hundred percent better than any other credit card processing company I've used.
> 
> **Cons**: There is one customer service person who I really don't like.  I do not find her efficient or knowledgeable.  She just irks me.  However, the rest of the team is awesome.  I do wish they had a list of training videos, in some type of order, so that when I hire new people, I could sit them down with the videos to watch in that order for them to learn how to use the system.  I know there's videos on YouTube, but a busy, not tech savvy person like myself, could really use just a spoon fed, here ya go, everything in one folder, in order, training videos program vs. searching on YouTube.  The only draw back for the Paw Payments I've encountered thus far is that it takes a few days to go from client making payment to being in the bank.  There's a one day lag Monday through Thursday and Friday - Sunday I normally don't see in my bank account until Tuesday.  It'd be nice if the weekend sales would come in Monday.
> 
> I recommend Paw Partner to everyone I know in the animal world.  It has made it possible to grow my business without overloading my staff.  My clients love it also.  It has really helped us keep our clients and their furballs organized and also helped us stay connected to our clients.  Some of our clients message us on the app just to say "Hi".  It's great\!  The few drawbacks for me are really just me being knit picky.  Overall, I'm so happy that I signed up with them and wouldn't give them up for the world.

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### "Love Paw Partner" — 5.0/5

> **Ellen** | *9 November 2024* | Veterinary Software | Recommendation rating: 10.0/10
> 
> **Pros**: The price is extremely reasonable for the service you get. I always get a very fast response when I need help or have questions. When we met Savannah at the 2023 trade show, she mentioned Paw Partner having high standards. I loved that because I always say I have high standards when it comes to dog boarding. We saw Savanah again at the 2024 trade show and she helped me with some stuff I needed help with. They are really good with support.
> 
> **Cons**: In NC, we need to have the owners name, address, phone \# and emergency contact info readily available for the inspector. Paw Partner’s run cards do not have that info on them. I don’t have internet out in our kennel area, so it’s not like I can keep a computer out there to pull up that info for the inspector. That info doesn’t print well from the location it is on Paw Partner. Anyway, it’s a minor inconvenience that makes extra work for me, but certainly something I can deal with given all the other good things about Paw Partner.
> 
> I have had Paw Partner for just about a year now and I really do like it. I highly recommend them\!

-----

### "New PawPartner Business Customer Review" — 4.0/5

> **Pattie** | *13 November 2024* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: Everything is all in one place from policies and agreements, services, addons, updates, messaging and so much more.
> 
> **Cons**: How to get to things so many ways can be tricky.  I figure it out one time then somehow do it differently the next time.  More tabs with options less steps to get to where you need.
> 
> I had very little knowledge of it previously.  I’ve been using it for two weeks when our business opened and I have learned a lot.  I’ve made two training meetings since we’ve gone live and they have been super helpful.

-----

### "It's the booking app you've been looking for" — 5.0/5

> **Kristina** | *26 November 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy it is to keep track of everything for my business (appointments, clients, grooming notes, daily reports, etc). Has everything to help my business stay organized and grow. The  Technical support and customer care have ALWAYS been responsive with any issues or concerns.
> 
> **Cons**: Not having an online user manual pdf to master all the ins/outs of the booking app and make the most of the system.
> 
> From the moment I started putting my business together to a year later into running it, Paw Partner has been a wonderful tool. Everyone involved from onboarding to technical troubleshooting has been prompt and helpful. I knew when I found Paw Partner, that this would be the app I wanted for my grooming business.

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### "Operationally the BEST Kennel Program" — 5.0/5

> **Paul** | *20 November 2024* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Fantastic program very easy on mobile devices
> 
> **Cons**: Anything we don't like they find a work around or take notes for future improvements.
> 
> They have been very responsive and easy to deal with\!

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