---
description: Get information about ASAPP price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ASAPP Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Contact Center Software](/directory/32035/contact-center/software) > [ASAPP](/software/203852/asapp)

# ASAPP

Canonical: https://www.capterra.in/software/203852/asapp

> Cloud-based customer experience platform for enterprise contact centers that manages AI agents, human agents, and customer.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses ASAPP?

Large enterprises and Fortune 500 companies operating high-volume contact centers in telecommunications, airlines, financial services, insurance, retail, and utilities industries.

## About the vendor

- **Company**: ASAPP

## Commercial Context

- **Pricing model**: Per Feature
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- AI/Machine Learning
- Automated Responses
- Chatbot software
- Natural Language Processing

## Integrations (49 total)

- Airtable
- Amazon Connect
- Apollo
- Asana
- Basecamp
- Box
- Calendly
- ClickUp
- Confluence
- Datadog
- DocuAsk
- Elsevier Pure
- Engineering Village
- Figma
- FreshBooks

... and 34 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software

## Category

- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)

## Related Categories

- [Contact Center Software](https://www.capterra.in/directory/32035/contact-center/software)
- [AI Agents for Customer Support](https://www.capterra.in/directory/34696/ai-agents-for-customer-support/software)
- [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.in/directory/32315/customer-support/software)
- [Virtual Assistant Software](https://www.capterra.in/directory/33535/virtual-assistant/software)

## Alternatives

1. [SparkTG VCC](https://www.capterra.in/software/137672/ivr) — 4.7/5 (46 reviews)
2. [Webex Suite](https://www.capterra.in/software/733/webex) — 4.4/5 (7413 reviews)
3. [Zendesk Suite](https://www.capterra.in/software/164283/zendesk) — 4.4/5 (4092 reviews)
4. [Zoho Desk](https://www.capterra.in/software/169505/zoho-desk) — 4.5/5 (2216 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1789 reviews)

## Links

- [View on Capterra](https://www.capterra.in/software/203852/asapp)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/203852/ASAPP/> |
| en-AE | <https://www.capterra.ae/software/203852/asapp> |
| en-AU | <https://www.capterra.com.au/software/203852/asapp> |
| en-CA | <https://www.capterra.ca/software/203852/asapp> |
| en-GB | <https://www.capterra.co.uk/software/203852/asapp> |
| en-IE | <https://www.capterra.ie/software/203852/asapp> |
| en-IL | <https://www.capterra.co.il/software/203852/asapp> |
| en-IN | <https://www.capterra.in/software/203852/asapp> |
| en-NZ | <https://www.capterra.co.nz/software/203852/asapp> |
| en-SG | <https://www.capterra.com.sg/software/203852/asapp> |
| en-ZA | <https://www.capterra.co.za/software/203852/asapp> |

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