--- description: Get information about Wati price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Wati Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Wati](/software/204314/wati) # Wati Canonical: https://www.capterra.in/software/204314/wati Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/204314/wati?page=2) > The Agentic Customer Engagement Platform built for Revenue Growth > > Verdict: Rated **4.6/5** by 207 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Wati? The Agentic Customer Engagement Platform built for Revenue Growth ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 207 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Wati - **Founded**: 1998 ## Commercial Context - **Starting Price**: $59.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Additional Users @ $39/user/month for Pro plan Additional Users @ $89/user/month for Business plan - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, English, European Portuguese, Hindi, Portuguese, Spanish, Traditional Chinese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - AI Copilot - AI/Machine Learning - API - Activity Dashboard - Automated Responses - Autoresponders - CRM Software - Chat/Messaging - Chatbot software - Code-free Development - Communication Management - Contact Management Software - Customer Database - Customer Experience Management - Customer Support Software - Dashboard Software - Drag & Drop - Interaction Tracking - Lead Management Software - Live Chat Software - Marketing Automation Software - Mass Texting - Natural Language Processing - Pre-Configured Bot - Real-time Consumer-facing Chat - Reporting/Analytics - Segmentation - Template Management ## Integrations (10 total) - Google Sheets - HubSpot Content Hub - Klaviyo - Pabbly Connect - Shopify - WhatsApp - WooCommerce - Zapier - Zoho CRM Plus - Zoho Flow ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software) ## Related Categories - [Customer Engagement Software](https://www.capterra.in/directory/30906/customer-engagement/software) - [SMS Marketing Software](https://www.capterra.in/directory/30842/sms-marketing/software) - [Chatbot software](https://www.capterra.in/directory/32448/chatbot/software) - [Social CRM Tools](https://www.capterra.in/directory/31584/social-crm-tools/software) - [Mobile Marketing Software](https://www.capterra.in/directory/31308/mobile-marketing/software) ## Alternatives 1. 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Its very useful but a little bit costly but its giving a lot of features that will enhance your business. ----- ### "Get Going on Whatsapp with Wati - as simple as 1 - 2 - 3\!" — 5.0/5 > **Angad** | *15 April 2025* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: Quick setup, easy to use, able to delegate task/role to team. Proactive approach towards supporting new customers > > **Cons**: Monthly service fee is on the higher side. Unable to manage multiple whatsapp numbrs on 1 account > > We have had a wonderful experience with Wati. We were referred to Wati by another SMB and I am glad about it. The setup was quick and easy. Chatbot was very intutive. ----- ### "Good platform who have More Marketing work" — 4.0/5 > **Anonymous User** | *25 December 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The chatbot creation is very simple and handy. Technical and non technical can person understand quickly. > > **Cons**: we cant used that for multi-agent, only one user has to handle this. Our platform is a case management which is least compatible with our use case. But still, we will use it for lead capture via marketing ----- ### "WATI your go to WhatsApp Sender" — 5.0/5 > **Priyanka** | *27 December 2025* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: It's easy to use, value for money and makes our message sending smooth and trackable. Customisation and how it will look in the receiver's phone make it more better to use. > > **Cons**: There are some bugs \& issues, such as when the reminder doesn't go off from the Meta side, so you have to check to be sure. But with constant improvement and fixes, I guess this will get better. > > It has been great so far, looking forward to more features. Would highly recommend to new businesses. ----- ### "Good for Whatsapp Business communication" — 5.0/5 > **Siddharth** | *25 December 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: This product is perfect for Whatsapp Business. It has all the features which are required for broadcast, automation, chat, chatbot and API Integrations. > > **Cons**: Billing ledger can be improved. It does not show when did you pay last and how much amount. That's all. > > It is good. Support and their tech is just perfect. Very good for whatsapp business. All the systems are perfect UI wise also. ----- Page: 1 / 10\ Next: [Next page](https://www.capterra.in/software/204314/wati?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/204314/wati) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data