---
description: Get information about Cirrus Contact Center price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cirrus Contact Center Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Call Center Software](/directory/30007/call-center/software) > [Cirrus Contact Center](/software/204580/cirrus-contact-center)

# Cirrus Contact Center

Canonical: https://www.capterra.in/software/204580/cirrus-contact-center

> AI-powered contact centre solution
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Cirrus Contact Center?

UK

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support Software | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cirrus Response

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Please contact Cirrus Response directly for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United Kingdom

## Features

- CRM Software
- Call Logging
- Call Monitoring Software
- Call Recording Software
- Call Routing
- Call Scripting
- Call Transfer
- Contact Management Software
- IVR
- Queue Management
- Reporting/Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- 24/7 (Live rep)

## Category

- [Call Center Software](https://www.capterra.in/directory/30007/call-center/software)

## Alternatives

1. [Ringover](https://www.capterra.in/software/169627/ringover) — 4.7/5 (862 reviews)
2. [Convoso](https://www.capterra.in/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews)
3. [DialedIn CCaaS](https://www.capterra.in/software/29589/callcenternow) — 4.8/5 (315 reviews)
4. [Readymode](https://www.capterra.in/software/136728/readymode) — 4.6/5 (141 reviews)
5. [LiveAgent](https://www.capterra.in/software/102188/liveagent) — 4.7/5 (1755 reviews)

## Reviews

### "Affective" — 5.0/5

> **Verified Reviewer** | *23 September 2020* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: Software allows easy tracking, call routing, setup of reporting. All of this can be easily picked up by first time users with minimal training.
> 
> **Cons**: Its difficult to contact customer services or when you do I found i was passed between 3 different individuals.
> 
> Easy to use product but could improve customer services.

## Links

- [View on Capterra](https://www.capterra.in/software/204580/cirrus-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/204580/Cirrus-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/204580/cirrus-contact-center> |
| en-AU | <https://www.capterra.com.au/software/204580/cirrus-contact-center> |
| en-CA | <https://www.capterra.ca/software/204580/cirrus-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/204580/cirrus-contact-center> |
| en-IE | <https://www.capterra.ie/software/204580/cirrus-contact-center> |
| en-IL | <https://www.capterra.co.il/software/204580/cirrus-contact-center> |
| en-IN | <https://www.capterra.in/software/204580/cirrus-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/204580/cirrus-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/204580/cirrus-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/204580/cirrus-contact-center> |

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