--- description: Get information about Bigin by Zoho CRM price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bigin by Zoho CRM Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Bigin by Zoho CRM](/software/204998/bigin-by-zoho-crm) # Bigin by Zoho CRM Canonical: https://www.capterra.in/software/204998/bigin-by-zoho-crm Page: 1 / 31\ Next: [Next page](https://www.capterra.in/software/204998/bigin-by-zoho-crm?page=2) > AI-powered CRM for small businesses with pipelines, email, calls, WhatsApp, automation, and dashboards in one place. From $7/user. > > Verdict: Rated **4.7/5** by 744 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bigin by Zoho CRM? Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 744 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: $1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Pricing starts from $1/user/month (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, French, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - @mentions - Access Controls/Permissions - Activity Tracking - Appointment Management - Business Process Automation - CRM Software - Calendar Management - Chat/Messaging - Client Management - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer History - Data Import/Export - Document Management Software - Drag & Drop - Email Management Software - Email Templates - Event Triggered Actions - For Financial Institutions - Forms Management - Goal Setting/Tracking - Graphical Workflow Editor - Interaction Tracking - Lead Capture Software - Lead Distribution - Lead Generation Software - Lead Management Software - Lead Notifications - Lead Segmentation - Mobile Access - Multi-Channel Communication - Onboarding Software - Online Forms - Patient Communications - Performance Metrics - Real-Time Notifications - Reporting/Analytics - Role-Based Permissions - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling Software - Shared Contacts - Task Management Software - Template Management - Workflow Configuration - Workflow Management Software ... and 26 more features ## Integrations (79 total) - AccuCare - Acefone - Amazon Connect - Amp Telecom - Anura - Avaya Cloud Office - Calendly - CloudConnect - CloudTalk - Constant Contact - Contaque - Eventbrite - Exotel - Gmail - Google Ads ... and 64 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Management Software](https://www.capterra.in/directory/30017/lead-management/software) ## Related Categories - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Online CRM Software](https://www.capterra.in/directory/30072/online-crm/software) - [Small Business CRM Software](https://www.capterra.in/directory/31583/small-business-crm/software) - [Sales Tracking Software](https://www.capterra.in/directory/32744/sales-tracking/software) - [CRM Software for Mac](https://www.capterra.in/directory/30917/mac-crm/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6998 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18810 reviews) 3. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4485 reviews) 4. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (625 reviews) 5. [Pipedrive](https://www.capterra.in/software/132666/pipedrive) — 4.5/5 (3062 reviews) ## Reviews ### "Chief Executive Officer" — 5.0/5 > **girish** | *24 June 2026* | Industrial Automation | Recommendation rating: 8.0/10 > > **Pros**: In our search for a value-for-money tool suitable for smaller scale operations, we conducted extensive analysis on several options. We are pleased to report that we found a splendid tool that not only meets our budget but also exceeds our expectations. The customer support has been exceptional, with prompt responses that provide clarity and concessions when needed. The support team even follows up with calls to ensure everything is clear. We are grateful to have a cohesive and comprehensive tool that has significantly enhanced our productivity, efficiency, and effectiveness. > > **Cons**: can be simple and not feature rich only good for small to medium companies what s integration is poor > > cohesive and best value for MSMS's satisfied and good adequate features easy to use no need for comprehensive training ----- ### "Bigin ZOHO" — 5.0/5 > **Vineet** | *7 August 2026* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: Easy to set up, simple to use, and the pipeline view makes it easy to track leads and follow-ups without feeling complicated. > > **Cons**: The Meta Ads integration and WhatsApp automation could be more seamless, and the reporting options are a bit limited for growing teams. > > Overall, my experience has been very positive. It's easy to learn, keeps our sales process organized, and offers great value for managing leads without the complexity of larger CRM systems. ----- ### "Simple, Affordable, and Easy-to-Use CRM" — 5.0/5 > **Sourabh** | *27 January 2026* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Bigin by Zoho CRM is very easy to use with a clean interface. Lead and pipeline management are simple and effective, and task reminders help ensure no follow-ups are missed. It offers great value for money for small teams. > > **Cons**: It has limited advanced automation and customization options. For large teams or complex workflows, more advanced features would be helpful. > > Overall, my experience has been very positive. It is reliable, affordable, and perfect for startups and small businesses looking for a simple CRM. ----- ### "Bigin by Zoho review" — 5.0/5 > **Dev** | *22 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: It's a very user friendly CRM software which is very much affordable as well. Me and my team are able to manage the leads effectively and as a sales head it is helping me to manage my team effectively. It integrates with my outlook as well and emails can be sent automatically . The performance and speed is good and Im getting good customer support from their sales team as well. And it's a secured platform. One company must use it and believe it. > > **Cons**: Everything is working great. No cons as of now.Ive been using this software for past 3 months and didn't find any cons. ----- ### "Simple, Streamlined and Surprisingly powerful tool for Small Sales team" — 5.0/5 > **Rahul Dev** | *8 May 2025* | Industrial Automation | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Bigin by Zoho CRM is its simplified pipeline view, which makes tracking deals intuitive and visually clear for teams of all sizes. Additionally, the seamless integration with Zoho Campaigns allows for effective lead nurturing and email marketing directly linked to CRM data, enhancing both sales and marketing alignment. > > **Cons**: What I liked least about Bigin by Zoho CRM is the limited automation capabilities, especially when compared to more robust platforms like Zoho CRM. The Stage Transition Rules are quite basic and lack the flexibility needed for more complex sales processes. > > Bigin is a simple tool to begin your sales tracking and moving out of excel sheets . It does not overwhelm you like other CRM, and gets the work done that is managing your leads and deals, tracking them, and having timely reminders for the follow ups. Adding deals contacts is super easy, we are also using for tele marketing and its quite helpful there as well. If you are looking for simple tool to track your deals for small team, Bigin does the job. ----- Page: 1 / 31\ Next: [Next page](https://www.capterra.in/software/204998/bigin-by-zoho-crm?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/204998/bigin-by-zoho-crm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data