---
description: Get information about eGoldFax price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: eGoldFax Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [Fax Server Software](/directory/31088/fax-server/software) > [eGoldFax](/software/205161/goldfax)

# eGoldFax

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> eGoldFax is a fully hosted cloud fax service that offers enterprise-class
functionality at a price all businesses can afford.
> 
> Verdict: Rated **5.0/5** by 39 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses eGoldFax?

All industries including healthcare, financial services, education, local government and more that need an easy to use fax solution for sending, receiving and automatically routing incoming faxes

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 39 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support Software | 5.0/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: eGoldFax

## Commercial Context

- **Starting Price**: $29.99
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Please contact eGoldFax directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Archiving & Retention
- Delivery Tracking
- Email to Fax
- Fax to Email
- FoIP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Fax Server Software](https://www.capterra.in/directory/31088/fax-server/software)

## Alternatives

1. [iFax](https://www.capterra.in/software/198884/ifax) — 4.8/5 (363 reviews)
2. [eFax](https://www.capterra.in/software/174254/efax) — 4.0/5 (70 reviews)
3. [Fax.Plus](https://www.capterra.in/software/173529/fax-plus) — 3.9/5 (28 reviews)
4. [Documo](https://www.capterra.in/software/197267/mfax) — 4.8/5 (86 reviews)
5. [CocoFax](https://www.capterra.in/software/204795/cocofax) — 4.3/5 (51 reviews)

## Reviews

### "Happy with service" — 5.0/5

> **Sheila** | *23 January 2025* | Insurance Software | Recommendation rating: 10.0/10
> 
> **Pros**: egoldfax was very convenient and affordable. Never had an issue sending or receiving faxes via email.
> 
> **Cons**: There were no cons while we used them. The only thing was junk faxes came through but that is something that couldn't be avoided.
> 
> We had egoldfax for a few years and never had a problem. Nice people to work with.

-----

### "eGoldFax is the way to go." — 5.0/5

> **Joe** | *4 October 2024* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: eGoldFax is a great product that helps my customers save money on faxing and provides much better reliability than traditional fax lines. The standard features such as sending a fax from Outlook (company-wide), 10-years of archiving, and no line bottlenecks are also a huge plus to any business that faxes frequently. And the customer service from the team at eGoldFax is always incredible\!
> 
> **Cons**: Truly no cons that have come up for me.
> 
> Very streamline, secure, fast \& reliable sending and receiving. an overall great experience\! Many times, we integrate this product with our Sharp copier systems and that also works very well\!

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### "Easy to use and affordable cloud fax solution for a great price" — 5.0/5

> **Griffin** | *16 September 2020* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Product is easy to use so user training was minimal.  We were able to eliminate our physical fax lines and save around $50+ per month, per line that we were paying for them.  All faxes are archived so it enables us to go back and look up the history if someone claims that they sent us something and we didn't receive it. eGoldFax also has the ability to automatically route faxes to an email box, network folder/share or automatically print
> 
> **Cons**: There is currently no option to print directly to fax but I heard they are releasing a printer driver soon to solve this
> 
> We had multiple fax lines within our organization because some of our customers would still fax over order documents and purchase orders.  We wanted to find a more convenient way to send and receive these faxes. eGoldFax has given us the ability to send and receive faxes via email and give each salesperson their own fax number.  When faxes come into a person's fax number, they are routed directly to that person's email. We recently had a situation where a salesperson accidentally deleted a fax from their email box.  When the customer contacted us to find out why their order had not been processed, we were able to go into the encrypted fax archive and recover a copy of their purchase order.  With a lot of our employees working from home due to the pandemic, eGoldFax has ensured that our salespeople continue to have access to faxing even though they are no longer physically in our office. Using eGoldFax has improved the efficiency of our faxing process immensely.

-----

### "E-Gold Fax User" — 5.0/5

> **Lindsay** | *28 September 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to use, the portal gives great metrics for tracking not only where the faxes come and go but also productivity among users. I love that my team can use it while in the office or working from home.
> 
> **Cons**: I wish they could integrate with our EMR. Right now we have a custom application connecting our EMR to E-Gold fax.
> 
> My experience with E-Gold fax has been great. The support team is always extremally responsive whenever I have a problem related to E-gold fax. They also helped us get re-set up when we changed data centers and were immediately available.

-----

### "Egold Fax Review" — 4.0/5

> **Hollie** | *29 November 2023* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: The system is easy enough to use once all information is input into your fax machine
> 
> **Cons**: The process to save a contact is time consuming.
The fact of it being internet based, if your internet goes out or glitches, the fax might not be sent or received.
> 
> Over all, I would recommend it to other users but warn them about the time it takes to input your contacts into the machine.

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## Links

- [View on Capterra](https://www.capterra.in/software/205161/goldfax)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/205161/Goldfax/> |
| en-AE | <https://www.capterra.ae/software/205161/goldfax> |
| en-AU | <https://www.capterra.com.au/software/205161/goldfax> |
| en-CA | <https://www.capterra.ca/software/205161/goldfax> |
| en-GB | <https://www.capterra.co.uk/software/205161/goldfax> |
| en-IE | <https://www.capterra.ie/software/205161/goldfax> |
| en-IL | <https://www.capterra.co.il/software/205161/goldfax> |
| en-IN | <https://www.capterra.in/software/205161/goldfax> |
| en-NZ | <https://www.capterra.co.nz/software/205161/goldfax> |
| en-SG | <https://www.capterra.com.sg/software/205161/goldfax> |
| en-ZA | <https://www.capterra.co.za/software/205161/goldfax> |
| fr | <https://www.capterra.fr/software/205161/goldfax> |
| fr-BE | <https://fr.capterra.be/software/205161/goldfax> |
| fr-CA | <https://fr.capterra.ca/software/205161/goldfax> |
| fr-LU | <https://www.capterra.lu/software/205161/goldfax> |

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