---
description: Get information about Syncro price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
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title: Syncro Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [IT Service Management (ITSM) Tools ](/directory/30676/itsm/software) > [Syncro](/software/207618/syncro)

# Syncro

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> Strengthen security, streamline operations, and scale support with Syncro’s unified IT platform.
> 
> Verdict: Rated **4.6/5** by 147 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Syncro?

Built for MSPs and internal IT departments, Microsoft 365 administrators, IT consultants, and technology startups.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 147 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Servably
- **Founded**: 2010

## Commercial Context

- **Starting Price**: $129.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Syncro pricing is refreshingly simple with no hidden fees or hassle.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States

## Features

- Access Controls/Permissions
- Activity Dashboard
- Backup and Recovery
- Billing & Invoicing
- Business Process Automation
- CRM Software
- Change Management Software
- Configuration Management
- Contract/License Management
- Dashboard Software
- Deployment Management
- Document Management Software
- For MSPs
- IT Asset Management Software
- Inventory Management Software
- Issue Management
- Network Monitoring Software
- Patch Management Software
- Policy Management Software
- Problem Management
- Project Management Software
- Real-Time Monitoring
- Real-time Alerts
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Reporting/Analytics
- Resource Management Software
- Scheduling Software
- Server Monitoring Software
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management Software
- Third-Party Integrations
- Ticket Management
- Time & Expense Tracking
- Workflow Configuration
- Workflow Management Software

## Integrations (30 total)

- Bitdefender GravityZone
- CloudRadial
- Descartes ShipRush
- Domotz
- Dropbox Business
- Emsisoft Anti-Malware
- Huntress
- IT Glue
- ITMC Lifecycle
- MSP360 Backup
- Mailchimp
- Microsoft Teams
- Mission Control
- Narmada
- Office 365 Document Management

... and 15 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)

## Related Categories

- [IT Service Management (ITSM) Tools ](https://www.capterra.in/directory/30676/itsm/software)
- [Professional Services Automation Software](https://www.capterra.in/directory/16/professional-services-automation/software)
- [MSP Software](https://www.capterra.in/directory/30921/msp/software)
- [Remote Monitoring and Management Software](https://www.capterra.in/directory/31715/remote-monitoring-and-management-software/software)
- [Workflow Management System](https://www.capterra.in/directory/30091/workflow-management/software)

## Alternatives

1. [N-central](https://www.capterra.in/software/13803/n-central) — 4.1/5 (195 reviews)
2. [N-sight RMM](https://www.capterra.in/software/163344/n-sight) — 4.3/5 (194 reviews)
3. [Cove Data Protection](https://www.capterra.in/software/163343/backup-and-recovery) — 4.7/5 (217 reviews)
4. [Atera](https://www.capterra.in/software/144309/atera) — 4.5/5 (446 reviews)
5. [IT Glue](https://www.capterra.in/software/170401/itglue) — 4.6/5 (331 reviews)

## Reviews

### "Reliable All-in-One Platform for IT Monitoring and Support" — 4.0/5

> **Ashish** | *13 March 2026* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about Syncro is that it combines PSA and RMM features into a single platform, which makes IT management much easier. The interface is user-friendly, and it helps streamline daily tasks such as ticket management, device monitoring, and remote support. The automation tools are also very helpful for reducing manual work and improving response time for support issues. Overall, it simplifies managing multiple systems and keeps everything organized in one place.
> 
> **Cons**: One area that could be improved in Syncro is the reporting and customization options. While the available reports are useful, having more flexibility to customize fields, filters, and layouts would make it easier to generate reports tailored to different clients.
> 
> Overall, our experience with Syncro has been very positive. It has helped streamline our IT support operations by combining monitoring, ticketing, and remote management into a single platform. This makes it much easier for our team to manage multiple client devices and respond to issues quickly.

The proactive monitoring and alerting features help us identify and resolve problems before they impact users, which improves system reliability and reduces downtime. The user-friendly interface and integrations with other tools also make daily tasks more efficient for our team.

-----

### "Review from a begineer" — 5.0/5

> **Hirak** | *20 March 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Great tool for RMM and ticket management. As we can directly generate ticket for email, syncro does that for us which is amazing.
And we can also assign assest to it.
> 
> **Cons**: The syncro agent, its not very optmize i can say, becuase some time it uses around 90% of the resources of the system and i notice becuase of that some time I receive blue screen as well.
> 
> I can say its been greats, it does have it cons but its pros overshadows them. Finally I can say that I will recommed this to my friends.

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### "Amazing tool for AIO MSP" — 5.0/5

> **Prakash** | *13 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: We like syncro RMM and Tickting tool it amazing very well build all together with great UI/UX help in our day to day workflows
> 
> **Cons**: remote desktop is bit laggy but manageable overall its great bundle with RMM and tickting overall its perfect
> 
> We had an amazing experince from begaing its complete product for IT company also they are relaising new update which we are excited for.

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### "Top Ticketing and Assest Remote Management" — 5.0/5

> **Ronen** | *6 December 2025* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: I recently started using SyncroMSP and have been very impressed with its functionality and ease of use. One of the features I like most about the software is that it combines both a robust ticketing system and comprehensive asset management. The seamless integration between these two features really streamlines our workflow.

Being able to track assets directly from tickets saves a lot of time and reduces confusion for our team. It makes organizing client issues and managing their devices much more efficient. Overall, SyncroMSP provides an excellent all-in-one solution for IT service management.
> 
> **Cons**: The overall user interface could potentially benefit from a redesign. While Windows patching may not always be effective, it is unclear whether this is a genuine issue with Syncro or Microsoft.
> 
> The software possesses the capability to generate a ticket from an incoming email or text message. Through the implementation of script automation, it can autonomously resolve the issue and subsequently close the ticket, eliminating the need for any manual intervention by the technical team. This feature is particularly beneficial for a one-person IT department, as it significantly enhances efficiency and productivity.

-----

### "Syncro RMM: Easy and Beneficial to Use" — 5.0/5

> **Spencer** | *9 December 2025* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: Quick to set up and get started: Many reviewers say you can be “up and running very quickly” and have “all the tools you need” shortly after deployment. 

Unified, integrated interface (RMM + PSA + ticketing + billing + inventory): Because Syncro bundles remote management, ticketing, billing/invoicing, inventory — many MSPs appreciate having everything in one place, which cuts down on context switching. 

Generally intuitive and “no learning curve” for core functions: Especially for remote access, patching, monitoring events, and basic ticketing. Some users say the UI is “simple to and intuitive to use, super cost effective.
> 
> **Cons**: UI/UX isn’t the slickest or most modern: Some users describe the interface as dated or less polished than newer alternatives — not a deal-breaker, but it affects the overall feel and sometimes efficiency.

No desktop application.
> 
> For MSPs or IT teams that need something they can deploy quickly and get value out of immediately, without high costs or a steep learning curve, Syncro delivers.

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## Links

- [View on Capterra](https://www.capterra.in/software/207618/syncro)

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| en | <https://www.capterra.com/p/207618/Syncro/> |
| en-AE | <https://www.capterra.ae/software/207618/syncro> |
| en-AU | <https://www.capterra.com.au/software/207618/syncro> |
| en-CA | <https://www.capterra.ca/software/207618/syncro> |
| en-GB | <https://www.capterra.co.uk/software/207618/syncro> |
| en-IE | <https://www.capterra.ie/software/207618/syncro> |
| en-IL | <https://www.capterra.co.il/software/207618/syncro> |
| en-IN | <https://www.capterra.in/software/207618/syncro> |
| en-NZ | <https://www.capterra.co.nz/software/207618/syncro> |
| en-SG | <https://www.capterra.com.sg/software/207618/syncro> |
| en-ZA | <https://www.capterra.co.za/software/207618/syncro> |
| fr | <https://www.capterra.fr/software/207618/syncro> |
| fr-BE | <https://fr.capterra.be/software/207618/syncro> |
| fr-CA | <https://fr.capterra.ca/software/207618/syncro> |
| fr-LU | <https://www.capterra.lu/software/207618/syncro> |

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