---
description: Get information about SMS-Magic price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SMS-Magic Price, Features, Reviews & Ratings - Capterra India
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/30842/sms-marketing/software) > [SMS-Magic](/software/210549/sms-magic-interact)

# SMS-Magic

Canonical: https://www.capterra.in/software/210549/sms-magic-interact

> SMS-Magic: Comprehensive CRM messaging on Salesforce, Zoho \& more. SMS, WhatsApp, FB Messenger. Global, ethical \& feature-rich.
> 
> Verdict: Rated **3.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SMS-Magic?

Designed to help contact centers, educational institutions and businesses in financial services, staffing, healthcare, wellness and product sales sectors streamline communication with customers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 4 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support Software | 3.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: SMS-Magic

## Commercial Context

- **Starting Price**: $37.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Multi-channel Messaging For Salesforce - $180 for 1 User Licence Per Month
SMS Conversational Messaging For Salesforce - $100 for 1 User Licence Per Month
SMS Automation For Salesforce - $50 for 1 User Licence Per Month 
Multi-channel Messaging For Zoho - $37 for 1 User Licence Per Month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Algeria, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Brazil and 133 more

## Features

- Automated Responses
- Campaign Scheduling
- Contact Management Software
- Mass Texting
- Reporting/Analytics
- Third-Party Integrations

## Integrations (1 total)

- Salesforce Marketing Cloud Account Engagement

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support

## Category

- [SMS Marketing Software](https://www.capterra.in/directory/30842/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.capterra.in/software/1059384/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.capterra.in/software/155430/slicktext-com) — 4.8/5 (268 reviews)
3. [Text Request](https://www.capterra.in/software/167015/text-request) — 4.6/5 (1193 reviews)
4. [Clearstream](https://www.capterra.in/software/158103/clearstream) — 4.8/5 (656 reviews)
5. [WAWCD](https://www.capterra.in/software/1064255/wawcd) — 5.0/5 (54 reviews)

## Reviews

### "My Experience With SMS-Magic" — 5.0/5

> **Zeckie** | *9 May 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10
> 
> **Pros**: With SMS-Magic, marketing us easy thanks to ease of sending SMS in bulk. The software also allows scheduling easy
> 
> **Cons**: My experience with SMS-Magic has been positive - no issues.

-----

### "Super simple to use" — 5.0/5

> **Verified Reviewer** | *21 April 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: It helps us to communicate faster and easier with our merchants.
> 
> **Cons**: We had a small hiccup with integration but once that was fixed, we haven’t had a problem yet.

-----

### "Do not use this product." — 1.0/5

> **Kelly** | *18 December 2023* | Construction software | Recommendation rating: 0.0/10
> 
> **Pros**: We were attracted by the price. I have now found many other better alternatives.
> 
> **Cons**: They did not know how to properly set up the SMS which delayed our ability to use SMS. It has been over two months and we still haven't been able to send a single text to users and they are denying any sort of refund.
> 
> Terrible. I rarely write reviews but their negligence and ignorance to the problem lead me to doing so.

-----

### "Very capable product" — 4.0/5

> **Timothy** | *18 May 2023* | Higher Education Software | Recommendation rating: 7.0/10
> 
> **Pros**: SMS Magic integrates seamlessly in Salesforce.  SMS Magic does all the initial set up to create the Process Builders to Task the right people and have the conversations show up in the right page layouts.
> 
> **Cons**: You have to really watch their billing.  It rarely matches what you are quoted but they will fix it when you point it out.
> 
> We have used SMS Magic since about 2017 and they have enabled us to send 1-1 and 1-many messages, via Campaigns, to all of our audiences.  Very simple to use messaging capability within Salesforce itself, too.

## Links

- [View on Capterra](https://www.capterra.in/software/210549/sms-magic-interact)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/210549/SMS-Magic-Interact/> |
| en-AE | <https://www.capterra.ae/software/210549/sms-magic-interact> |
| en-AU | <https://www.capterra.com.au/software/210549/sms-magic-interact> |
| en-CA | <https://www.capterra.ca/software/210549/sms-magic-interact> |
| en-GB | <https://www.capterra.co.uk/software/210549/sms-magic-interact> |
| en-IE | <https://www.capterra.ie/software/210549/sms-magic-interact> |
| en-IL | <https://www.capterra.co.il/software/210549/sms-magic-interact> |
| en-IN | <https://www.capterra.in/software/210549/sms-magic-interact> |
| en-NZ | <https://www.capterra.co.nz/software/210549/sms-magic-interact> |
| en-SG | <https://www.capterra.com.sg/software/210549/sms-magic-interact> |
| en-ZA | <https://www.capterra.co.za/software/210549/sms-magic-interact> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra India","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"MH","postalCode":"400051","streetAddress":"Gartner India Research & Advisory Services Pvt. Ltd. Raheja Towers 2nd Floor C-30 G- Block Bandra East Mumbai 400051 India"},"description":"Capterra India helps businesses find the best software. With verified reviews, prices & features, our interactive tool makes software selection fast & easy.","email":"info.india@gartner.com","url":"https://www.capterra.in/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.in/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/@CapterraIndia"]},{"name":"SMS-Magic","description":"SMS-Magic is an advanced CRM messaging solution optimized for Salesforce, Zoho, and other CRM platforms. Seamlessly converse via SMS, WhatsApp, and Facebook Messenger. Key features include automated &amp; interactive messaging, marketing tools like blasts &amp; drip campaigns, global coverage, and analytics. Install effortlessly and configure to match your needs. Plus, with SMS-Magic Direct, communicate without CRM. Dedicated to corporate responsibility, focusing on community, sustainability, and women","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/732b67b2-525d-48d9-ac70-703057c36072.jpeg","url":"https://www.capterra.in/software/210549/sms-magic-interact","@id":"https://www.capterra.in/software/210549/sms-magic-interact#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.in/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":4},"offers":{"price":"37","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.in/software/210549/sms-magic-interact#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is SMS-Magic?","@type":"Question","acceptedAnswer":{"text":"SMS-Magic is an advanced CRM messaging solution optimized for Salesforce, Zoho, and other CRM platforms. Seamlessly converse via SMS, WhatsApp, and Facebook Messenger. Key features include automated & interactive messaging, marketing tools like blasts & drip campaigns, global coverage, and analytics. Install effortlessly and configure to match your needs. Plus, with SMS-Magic Direct, communicate without CRM. Dedicated to corporate responsibility, focusing on community, sustainability, and women","@type":"Answer"}},{"name":"Who Uses SMS-Magic?","@type":"Question","acceptedAnswer":{"text":"Designed to help contact centers, educational institutions and businesses in financial services, staffing, healthcare, wellness and product sales sectors streamline communication with customers.","@type":"Answer"}}]},{"@id":"https://www.capterra.in/software/210549/sms-magic-interact#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"SMS Marketing Software","position":2,"item":"/directory/30842/sms-marketing/software","@type":"ListItem"},{"name":"SMS-Magic","position":3,"item":"/software/210549/sms-magic-interact","@type":"ListItem"}]}]}
</script>