--- description: Get information about TimelinesAI price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TimelinesAI Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [TimelinesAI](/software/211597/timelinesai) # TimelinesAI Canonical: https://www.capterra.in/software/211597/timelinesai Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/211597/timelinesai?page=2) > Centralize multiple WhatsApp numbers, sync with your CRM, and add automation, campaigns, AI replies, and analytics for faster teams. > > Verdict: Rated **4.6/5** by 116 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses TimelinesAI? Sales, customer success, and support teams at SMB and mid-market companies; agencies and services businesses using individual WhatsApp numbers who need CRM syncing, shared-inbox collaboration, automat ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 116 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Initech ## Commercial Context - **Starting Price**: $25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: All plans are priced per user seat. Each seat allows one user to connect a single WhatsApp account. If you need to connect multiple WhatsApp accounts at the same time, you’ll need the same number of seats as accounts. Custom plans are available for larger teams under the Business plan. Discounts are offered for annual subscriptions. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German, Hebrew, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - Autoresponders - CRM Software - Chat/Messaging - Contact Management Software - Interaction Tracking - Lead Management Software - Multi-Channel Communication - Personalization Software - Real-time Consumer-facing Chat - Reporting & Statistics - Segmentation - Third-Party Integrations - Workflow Management Software ## Integrations (13 total) - ChatGPT - Close - HubSpot CRM - HubSpot Marketing Hub - Make - Pipedrive - Salesforce Platform - Slack - Zapier - Zendesk Suite - Zoho CRM - Zoho Flow - monday.com AI Work Platform ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) ## Related Categories - [Live Chat Software](https://www.capterra.in/directory/30797/live-chat/software) - [CRM Software](https://www.capterra.in/directory/2/customer-relationship-management/software) - [Customer Communications Management Software](https://www.capterra.in/directory/31002/customer-communications-management/software) ## Alternatives 1. [Zoho CRM](https://www.capterra.in/software/155928/zoho-crm) — 4.3/5 (6982 reviews) 2. [Bigin by Zoho CRM](https://www.capterra.in/software/204998/bigin-by-zoho-crm) — 4.7/5 (738 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.in/software/61368/salesforce) — 4.4/5 (18790 reviews) 4. [HubSpot CRM](https://www.capterra.in/software/152373/hubspot-crm) — 4.5/5 (4468 reviews) 5. [Kylas Sales CRM](https://www.capterra.in/software/210630/kylas) — 4.8/5 (607 reviews) ## Reviews ### "I have checked many app for whatsapp integration with hubspot but timelines match exactly what we want." — 5.0/5 > **Manoj Kumar** | *12 August 2025* | Furniture | Recommendation rating: 7.0/10 > > **Pros**: I found the timeline is value for money for the initial use. You can change your plan after taking its benefits. > > **Cons**: I have seen that all bots are replying to the chat, and no human being is connected. Bots are giving answers the queries that are not what we want. ----- ### "Simple, Affordable, and Powerful Tool for WhatsApp" — 5.0/5 > **Francisco** | *8 August 2025* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked the most about TimelinesAI is its flexibility and how simple it is to use and integrate with other tools. The learning curve is very low, which makes onboarding easy for the entire team. Also, its affordable pricing makes it a great option for businesses that need to manage multiple WhatsApp conversations without breaking the budget. > > **Cons**: So far, I haven’t found any major downsides. Perhaps they could offer more visual customization options on the dashboard, but in terms of core functionality, it delivers everything we need. > > My overall experience has been very positive. TimelinesAI effectively solved our need to manage multiple WhatsApp numbers in one place. It has simplified client communication and helped us save both time and money. It’s a very intuitive solution that I would definitely recommend. ----- ### "Great to help scale your business." — 4.0/5 > **Toni** | *6 November 2025* | Logistics & Supply Chain | Recommendation rating: 7.0/10 > > **Pros**: Using timelines.ai has been very helpful for my businesses management of our chats and also how efficiently we manage the team that handles the chats. We're able to easily create labels, and assign chats, trace response times and create filters. > > **Cons**: The response times are not as immediate as we'd prefer. There is a chat bot but if you need a live agent it can take some time. ----- ### "Work in progress - could be really good." — 3.0/5 > **Greg** | *22 September 2025* | Real Estate | Recommendation rating: 5.0/10 > > **Pros**: Nice interface to start with.... Does integrate with Zoho, although this is not as easy as expected. > > **Cons**: Was supposed to integrate with Zoho. This isnt easy to manage - it requires you to enter your messages in a fiddly JSON format and let to fails. Not able to save messages on the app. Misleading on the amount of messages that can be sent. Doesn't seem to sync identifiable data like names to the app, which makes it difficult to use. Created some ghost accounts in Zoho, for accounts that were already there and used to message in timelines > > A bit of a challenge, considering it was supposed to make life easier. It feels like the product is a bit of a work in progress ----- ### "I'd definitely recommend Timelines.ai" — 5.0/5 > **Jurian** | *26 August 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: I liked the possibilities to automate whatsapp messages triggered by values in our CRM the most, as well as the ease of integrating the CRM system to Timelines.ai. Their customer service team replies quickly too. > > **Cons**: There isn't much to dislike. If i had to pick one negative, it would be the general design of the application. It could be refreshened a bit. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.in/software/211597/timelinesai?page=2) ## Links - [View on Capterra](https://www.capterra.in/software/211597/timelinesai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data