--- description: Get information about Enthu price, usability & features from verified user experiences. Read reviews from Indian business users & discover similar tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Enthu Price, Features, Reviews & Ratings - Capterra India --- Breadcrumb: [Home](/) > [Speech Recognition Software](/directory/30098/speech-recognition/software) > [Enthu](/software/213288/enthu) # Enthu Canonical: https://www.capterra.in/software/213288/enthu > Enthu is an AI enabled speech analytics and conversation intelligence software for calling teams. > > Verdict: Rated **4.8/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Enthu? Voice based contact centers, call centers, BPOs ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 4 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OnPage Infotek ## Commercial Context - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: India ## Features - Automatic Transcription - Call Center Management - Search/Filter - Sentiment Analysis - Speech-to-Text Analysis ## Support Options - Email/Help Desk - 24/7 (Live rep) - Chat ## Category - [Speech Recognition Software](https://www.capterra.in/directory/30098/speech-recognition/software) ## Alternatives 1. [Talkatoo](https://www.capterra.in/software/198507/talkatoo) — 4.7/5 (220 reviews) 2. [Transkriptor](https://www.capterra.in/software/1030033/transkriptor) — 4.7/5 (550 reviews) 3. [Dragon Professional Individual](https://www.capterra.in/software/1029840/dragon-professional-individual) — 4.0/5 (240 reviews) 4. [Sonix](https://www.capterra.in/software/167966/sonix) — 4.8/5 (139 reviews) 5. [Sunoh](https://www.capterra.in/software/1060811/sunoh) — 4.1/5 (35 reviews) ## Reviews ### "Super helpful for sales team" — 5.0/5 > **Pratik** | *26 December 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Enthu has brought in a culture of self learning within my sales teams. All thanks to Enthu, my reps have got used to going back to their calls, looking at the analysis, hearing out other calls and eventually, deriving out improvements to make themselves better. It’s not that we were not doing this earlier, but Enthu makes the entire process extremely smooth, easy and collaborative. > > **Cons**: Nothing major as of now. They are developing the product fast and the team is very responsive to our new feature requests, so it’s working fine for our needs. > > Team training and coaching has improved a lot, without us spending too much of an extra effort. Collaborative learning has picked more pace where reps have started noticing what their peers are doing better on the sales calls. We don’t have full time call QA folks and the part time reps doing QA were not too engaged. That changed after Enthu where these people are now super engaged and enjoying their role; instead of random call listens, they make interesting call QA hypothesis and surface out calls that require a listen ----- ### "A must have tool for calling teams" — 5.0/5 > **Gaurav** | *25 December 2020* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Enthu.AI is completely customizable as per our calling use case. We use it specifically for the support use case to understand the customer pain points, objections, the reasons for churn etc. A great tool that proactively highlights the major parts of our day to day conversations. > > **Cons**: Reporting can be better. We needed reporting in a particular way that was missing, but the team built that for us. > > Enthu is a must try tool for teams whose bread and butter rely on phone calls. You will get so many customer insights which you would probably never get if you rely on manual listening of the calls. I was also apprehensive about the onboarding and ramp up of my quality folks, but the support from Enthu was outstanding. You get a dedicated account manager to answer all your questions. In fact, most of the time, it was him driving us towards next steps before we asked him for anything. Overall, highly recommended. ----- ### "Quick and easy setup and use" — 4.0/5 > **Hannan** | *26 March 2021* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: The best thing about enthu is the speech to text function, 99% of the time it easily can pick up the words, even with clients with a strong accent. > > **Cons**: Some starting bugs, but they got resolved by the tech team > > it is good, will be using it further for training purpose. ----- ### "Great tool that makes my sales coaching faster" — 5.0/5 > **Manisha** | *6 July 2021* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: You can run end to end call monitoring, evaluation and agent coaching under one software. No need to flip through multiple Word documents or Excel sheets. The insights that the software drives are quite handy and offer a very objective view of your team’s performance. The best part is that playing back calls is now so much fun. The ability to directly seek to specific aspects of the calls without the need to listen to the call end to end is simply awesome. > > **Cons**: Nothing as such. They are improving the product really fast. > > Had a wonderful experience. Very responsive to customer needs, they are very open to feedback and to work on your custom requirements. ## Links - [View on Capterra](https://www.capterra.in/software/213288/enthu) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data